Cruise was fantastic, excursions were poor

Norwegian Jade Cruise Review to Europe - Northern Europe
Experience: 2-3 cruises
Review: 1
Helpful Votes: 2

Overall Rating:

3.9 out of 5
Norwegian Jade

11 Night Norway & North Cape (Hamburg Roundtrip)

Sail Date: August 12, 2018

Ship: Norwegian Jade

Cabin Type: Balcony

Cabin Number: 9172

Traveled As: Couple

Reviewed: 1 year ago

Review Summary

The cruise on board was brilliant and worth the money and time spent, however the cruise left us with a bad taste in our mouth as we had spent a lot on pre-booked excursions and all but 1 left us disasapointed or angry. NCL .. get your act together on the excursions as they let you down or we wont us you again.

Embarkation

2 out of 5
There was no guidance were to go and what queues to use, twice we were put in the wrong queue leading to wasted time

Ship Experiences

Food and Dining

5 out of 5
Food was first class. The chiefs were amazing. Even the buffet food places were of the highest quality.

Teppanyaki

3 out of 5

Ok, but if you've been to any Amercan Teppanyaki resturants, this lacked something on the presentation and choice of foods.

Grand Pacific Dining Room

4 out of 5

Nice venue. Staff always friendly and helpful. Food occassionally arrived cold but after mentioning that, the rest of the nights were fine.

Garden Cafe

5 out of 5

First class food and staff. Great selection! A real credit to NCL

Onboard Activities

4 out of 5
Lots to do including nice Hot tubs.

Shore Excursions Desk

2 out of 5

Poorly organised and some were very unpleasant.

Entertainment

4 out of 5
Great shows in the main theatre. Lots of other entertainment as well.

Service and Staff

5 out of 5
The stewards in the rooms , in resturaunts could not have been more friendly, helpful and nice. These people made the cruise for us.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Great size cabin with a enormous bed. Large balcony with chairs, table and lounge chair.

Ship Tip

Enjoy the Cruise, dont take the offered excursions, they dont meet expectation, instead do your own thing.

Ports Of Call

Geiranger, Norway

1 out of 5
Great scenary, shame guide on english speaking coach could hardly speak english.

Leknes, Norway

3 out of 5
Not enough time to explore the Viking museum grounds. Food excellant.

Tromso, Norway

3 out of 5
Museum was not enjoyable as little in english and no warning of this. No translations or english guide books provided. Visit to Dogs was good and brillient film.

Honningsvag, Norway

2 out of 5
Views were good but the tour took you just to 2 shops, one a foreign Artist, the other a Christmas shop. I didn't pay to go shopping!

Alesund, Norway

5 out of 5
Brillant tour, food excellant and exceeded expectation, Great guide.

Bergen, Norway

1 out of 5
Great location. Excursion went reversve way round than advertised. Rushed, over crowded, no time to appreciate the spectacular view and train ride. Lunch served at 10:30, fish inedible. less than 2 mins in Flam. 5 mins to look round Bergen. A real disappointment and waste of many hundreds of dollars!

Disembarkation

5 out of 5
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