Nice itinerary poor choice for cruising. Find another way of than NCL

Norwegian Jade Cruise Review to Europe - Northern Europe

catellier

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 2

Overall rating:

3 out of 5

14 Night Norway Iceland & Uk (Hamburg Roundtrip)

Sail date: July 01, 2018

Ship: Norwegian Jade

Cabin type: Balcony

Cabin number: 9034

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Food in both dinning rooms was cold. Service in the main dinning rooms was slow, did not get order right, did not get the order for table at the same time. Getting of the ship with tender tickets was absolutely a complete joke. The ship lack of communication for getting off at each port showed that if you did not spend money on their exercising. They did not care about you as a customer.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Teppanyaki

5 out of 5

I you have more money to spend NCL can provide you excellant service and food

Jasmine Asian Restaurant

4 out of 5

Best of the non add on price restaurants

Grand Pacific Dining Room

2 out of 5

Slow service. Always felt like it was understaffed and poorly managed.

Garden Cafe

2 out of 5

No one to help find seat. Difficult to get seat in the mourning . Constant cold food especially eggs.

Cagney's Steakhouse

5 out of 5

Excellent service and food. Shows that NCL only cares if you give them more money

Alizar Main Dining Room

1 out of 5

Cold food terrible service at breakfast.

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Theater

3 out of 5

The entertainment was excellaint best on a cruise ship I have seen. The problem is seating. It is like the middle economy seat for every seat. Small, no room, chairs seats that were broken. As result you felt the show should end just get out of the seat

Service and Staff

2 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5