Norwegian Jade Cruise Reviews - Reviews

Good service, comfortable rooms, good entertainment. Love all the ports! Food in the dining room and Garden Cafe need more varieties, and services need improvemenf. Food in the Le Bistro is excellent! Ove it was an excellent vacation .

This was our second NCL cruise, our last being a 7 night Carribean voyage. While we enjoyed most of the stops, some for the onboard stuff was less than we expected...our room was awesome, and the staff was great, but the food definitely left something to be desired. Our last cruise the food was fantastic- every dish was phenomenal. This time, we often walked away just saying "meh." This was certainly a disappointment, especially since this cruise had a significantly higher price tag. We were also not as impressed by the on board activities- this could perhaps be to cater to a different crowd from the Carribean cruise, but I still feel like there could have been more fun onboard activities. The cruise staff that ran the events, however, were fabulous.

Overall, we had a lot of fun but were expecting more.

Very crowded and noisy cruise.  Room was fine, as was cabin steward. Dining was always crowded and prolonged in the dining room - sometimes taking 2 hours for dinner! Food not varied enough and essentially the same in both dining rooms.  Ran out of orange juice and bananas for the last 3 days! Service was spotty in the dining rooms, sometimes excellent, sometimes poor. Entertainment was ok as expected - variety and choices in the bars and theater.  We particularly enjoyed the piano playing, both in the bar and in the general areas. 

The foods served on board were terible, even special restaurants.  Foods were cold and tasteless.  I ordered a Seafood Chowder soup.  When the waitress brought it the our table, the guy sat next to me covered his nose because it smelled like death fishes.  I personally think the CEO Chef must go.  Breakfast was even worse.  They served the same old things all over for 10 days on board.  And of course, they were not good either.

Other than that, the services, waiters, waitresses, room services were very nice.

I would not try Norwegian Cruise Line again.

This cruise was relaxing, interesting and at times exotic.  We started from Rome, went to Greece, Turkey, and back to Italy.  The tours in Greece focused on the ruins of Olympia and Athens.  In Turkey we went to Ephesus and Istanbul.  From Naples we toured Sorrento and the Amalfi Coast. 

The ship was comfortable.  The food was ok - pretty crowded in the buffet, not a lot of choice in the full service restaurants.  Service was very good during this cruise.  Entertainment was excellent at times, at others it was not to our liking - that's why there's variety. The piano bar was where we spent most evenings, as the player took requests and had a very nice voice.  I would recommend this cruise. 

The entertainment was the highlight of the cruise.

The desserts were not up to par and the chocolate buffet was very disappointing in taste.

We had to ask our cabin stuart to fill our ice bucket several times and request glasses.

I finally had to write a note to remind him.

Overall I felt like the recommended tipping was too high.

On other cruises I've taken the recommended tipping is $7.50/day/person.

Considering these issues we probable will not travel on NCL again.

Good experience. Could have used more sea days and less Tunisia. This cruise was one that required lots of energy as there was a port of call every day but one. The weather didn't cooperate on the first leg but didn't hamper the experience too much. I wouldn't recommend the Tunisia port to anyone as it was just not a comfortable situation. Overall the NCL cruise brand is still a brand I would recommend but a cruise with this many ports of call should come with a few more sea days to recoupe some energy. 

This 11 Night Western Mediterranean cruise aboard the Norwegian Jade was one of the best cruises we have ever been on.  This was our 16th cruise.  The ship was beautifully designed and decorated.  The evening shows could not have been better.  There were so many ports to visit stopping in several different countries.  Overall, we will recommend this cruise to our friends.

Excellent service...shows were amazing (Elements is great!!!) 14th NCL trip and certainly the top one. Zorica in dining was the best hostesss we ever had and really took great care of us.  

excellent shows

excellent spa (though with a fee)

good buffet

repetitive food at main restaurant (other restaurants for a fee)

poor activities for teenagers

enough time to explore each port of call

no covered pool:  a drawback during a winter cruise

We were very happy with our (high-priced) stateroom and with the various places we visited.

 We were a lot less happy with some of the extra charges which we felt should have been included.

Frankly, next cruise, I will look for something more "all-inclusive".

From the destination experience, we had a wonderful vacation.  As cruises go, the experience was average. The food on the ship was okay, although nothing unique or fancy unless you wanted to pay above and beyond what you've already spent. Activities were limited, most of the activity leaders were impossible to understand, and it often sucked the fun out of them. Regarding port visits, if you weren't booked through Norwegian, the staff offered no help whatsoever and was often rude or curt, even at the "guest services" desk when you'd ask them for a copy of the map that was displaying right on the bulliten board next to it. "Where can I get one of those?"  "I don't know".   At the library, we asked the guy sitting at the desk for a book from the reference area. He told us it was not in library hours, although he continued to sit at the staff desk for another 45 minutes. Not the most accommodating staff I've ever met.

My wife and I were celebrating our 45th wedding anniversary. We had never taken a cruise before, although we talked about it for years. When I booked this cruise I wanted a balcony room, but for the little bit extra I opted to get a mini suite w/balcony. It was absolutely an awesome experience. The room was more than I expected. Everyone on the ship were amazingly accomodating. I enjoyed "all the food" and it's many venues. The shore excursions were trips of a lifetime. Each city was phenomenal. The crew on the Jade were very accomodating in getting to the excursion bus and back on board. This was our first cruise and the staff totally took away our anxioties in a very short time. We will do this again! 

The most memorable thing about this cruise were the other passengers.  I met people from so many different nations.  I talked with people from many European nations, from several American countries, from Asian nations, Austalians, New Zelanders, and Pacific Islanders.The people were all so lovely and easy to talk to, even if we didn't share the same language.  Further more the staff was friendly, and very competent. 

I travel, mostly, to visit the world and to learn about the history and culture of the places I visit.  I find that cruising is a way to do that in a short span of time and at a reasonable price.  The places we visited took me back generations as we explored ancient ruins as well as to present times as we shopped in today's cities. 

I must say that based on previous reviews I was concerned about the overall quality of this ship and the itinerary. When we got on board I noticed right away how picky the past reviews really were. We had a fantastic time on our cruise! This was our 5th cruise and we were very happy with our experience. The food was great every night and the room service was excellent! Our cabin was cleaned 2 times per day and more than met our expectations. The shows were a lot of fun and the crew were so nice to us. We put our name in for dinner with an officer and had the opportunity to talk with him and enjoyed visiting with him very much! I would highly recommend a balcony room as we enjoyed it everyday after a long day sightseeing. The ports of call were safe and refreshing. Can't wait to book our next cruise with Norweigan. The only negative part was the internet. It would be nice to have FREE wifi while in port.

We loved the cruise. Although we'd done the Mediterranean before this held some new ports for us. It also had the best and quickest life jacket drill we'd ever experienced. The food was probably the worst we'd had on a cruise ship. All the white fish was mushy and the desserts were too sweet. The food was standard. That said it still was good enough to have us filling our plates and I don't know how my pants would be fitting now if the desserts were better. They had a great selection of fruits and vegetables and all was fresh. At the more formal dining rooms the service was excellent as well as the number of menu choices. My biggest problem with cruise ships now is the specialty restaurants you have to pay to eat at and the number of them. Has the food gotten worse at the free restaurants so you'll want to pay for something better? We went on the cruise ship believing there would be washing machines as there were last time. Nope. We had to pay to have our washing done, not that we didn't hand wash and continually had wet clothes hanging in the shower. If I'd have known we'd have brought more clothes because having clothes laundered is spendy. The best part for our children was the kids club they have which was truly amazing. The kids were begging to stay and wanted to go back to it as soon as they left. They had so much fun and the club had better hours than the last time we cruised with Norwegian. The kids learned circus skills and put on a show for the adults. The staff were the ones that really made it so wonderful for the kids and us. It was our last experiences with the Norwegian Kids Club that influenced us to choose this cruise over another cruise line.

We had a wonderful time at the Jade (Norwegian Cruise Lines). The customer service was excellent, the food was the best, the enterteining was fantastic. There is nothing close to a cruise to really enjoy vacations.

Great cruise. Got a good price on a mini-suite. In fact the tour excursions were more than the cost of the cruise, but were worth it. The stop in Ephesus was very memorable. Food was first class and there were virtually no waiting for a table.

We recently cruised on the Norwegian Jade on an 11 night Mediterranean tour. It was a round trip departing from Rome and included Turkey, Cyprus, Israel and Greece. Due to safety concerns the two night Egyptian ports were cancelled and replaced with Crete and Naples. Overall we had an excellent time aboard the Jade. The staff were always friendly and helpful, the ship was clean and there was a good variety of food. There could have been more variety in daily entertainment but it definitely wasn't something that would have put a damper on our vacation. We mainly ate in the dining rooms...the buffet was always overcrowded with overbearing tourists fighting for a place to sit. The dining room was a lot quieter especially at breakfast. The ship's staff were diligent with spraying disinfectant on diners hands as they entered the buffet area and there were disinfectant stations all over the ship. Wise decision considering all the norovirus outbreaks in recent year.

I've become less and less impressed with NCL. Perhaps my tastes have evolved but it feels like food, service, and class of vacationers have all dropped. I ordered a $200 plus bottle of champagne, chocolate covered strawberries and a dozen roses to be delivered on Valentines day. First, I was told I could not get flowers coming out of Rome but NCL sold roses on the ship on that day and others. We arrived aboard to have the items being delivered as we got to our door instead of as ordered. We stopped eating in the main dinning room do to very poor service and so-so food (had to wait over 30 minutes for our entree to be delivered after our startes, and then was told there was a delay on the deserts). I sent in a complaint and never received any reply at all. NCL no longer provides the quality I expect when I vacation.