Norwegian Jade Cruise Reviews - Reviews

The most memorable thing about this cruise were the other passengers.  I met people from so many different nations.  I talked with people from many European nations, from several American countries, from Asian nations, Austalians, New Zelanders, and Pacific Islanders.The people were all so lovely and easy to talk to, even if we didn't share the same language.  Further more the staff was friendly, and very competent. 

I travel, mostly, to visit the world and to learn about the history and culture of the places I visit.  I find that cruising is a way to do that in a short span of time and at a reasonable price.  The places we visited took me back generations as we explored ancient ruins as well as to present times as we shopped in today's cities. 

I must say that based on previous reviews I was concerned about the overall quality of this ship and the itinerary. When we got on board I noticed right away how picky the past reviews really were. We had a fantastic time on our cruise! This was our 5th cruise and we were very happy with our experience. The food was great every night and the room service was excellent! Our cabin was cleaned 2 times per day and more than met our expectations. The shows were a lot of fun and the crew were so nice to us. We put our name in for dinner with an officer and had the opportunity to talk with him and enjoyed visiting with him very much! I would highly recommend a balcony room as we enjoyed it everyday after a long day sightseeing. The ports of call were safe and refreshing. Can't wait to book our next cruise with Norweigan. The only negative part was the internet. It would be nice to have FREE wifi while in port.

We loved the cruise. Although we'd done the Mediterranean before this held some new ports for us. It also had the best and quickest life jacket drill we'd ever experienced. The food was probably the worst we'd had on a cruise ship. All the white fish was mushy and the desserts were too sweet. The food was standard. That said it still was good enough to have us filling our plates and I don't know how my pants would be fitting now if the desserts were better. They had a great selection of fruits and vegetables and all was fresh. At the more formal dining rooms the service was excellent as well as the number of menu choices. My biggest problem with cruise ships now is the specialty restaurants you have to pay to eat at and the number of them. Has the food gotten worse at the free restaurants so you'll want to pay for something better? We went on the cruise ship believing there would be washing machines as there were last time. Nope. We had to pay to have our washing done, not that we didn't hand wash and continually had wet clothes hanging in the shower. If I'd have known we'd have brought more clothes because having clothes laundered is spendy. The best part for our children was the kids club they have which was truly amazing. The kids were begging to stay and wanted to go back to it as soon as they left. They had so much fun and the club had better hours than the last time we cruised with Norwegian. The kids learned circus skills and put on a show for the adults. The staff were the ones that really made it so wonderful for the kids and us. It was our last experiences with the Norwegian Kids Club that influenced us to choose this cruise over another cruise line.

We had a wonderful time at the Jade (Norwegian Cruise Lines). The customer service was excellent, the food was the best, the enterteining was fantastic. There is nothing close to a cruise to really enjoy vacations.

Great cruise. Got a good price on a mini-suite. In fact the tour excursions were more than the cost of the cruise, but were worth it. The stop in Ephesus was very memorable. Food was first class and there were virtually no waiting for a table.

We recently cruised on the Norwegian Jade on an 11 night Mediterranean tour. It was a round trip departing from Rome and included Turkey, Cyprus, Israel and Greece. Due to safety concerns the two night Egyptian ports were cancelled and replaced with Crete and Naples. Overall we had an excellent time aboard the Jade. The staff were always friendly and helpful, the ship was clean and there was a good variety of food. There could have been more variety in daily entertainment but it definitely wasn't something that would have put a damper on our vacation. We mainly ate in the dining rooms...the buffet was always overcrowded with overbearing tourists fighting for a place to sit. The dining room was a lot quieter especially at breakfast. The ship's staff were diligent with spraying disinfectant on diners hands as they entered the buffet area and there were disinfectant stations all over the ship. Wise decision considering all the norovirus outbreaks in recent year.

I've become less and less impressed with NCL. Perhaps my tastes have evolved but it feels like food, service, and class of vacationers have all dropped. I ordered a $200 plus bottle of champagne, chocolate covered strawberries and a dozen roses to be delivered on Valentines day. First, I was told I could not get flowers coming out of Rome but NCL sold roses on the ship on that day and others. We arrived aboard to have the items being delivered as we got to our door instead of as ordered. We stopped eating in the main dinning room do to very poor service and so-so food (had to wait over 30 minutes for our entree to be delivered after our startes, and then was told there was a delay on the deserts). I sent in a complaint and never received any reply at all. NCL no longer provides the quality I expect when I vacation.

Norwegian's shore excursions were the highlight of our 10-day Eastern Mediterranean cruise. Additionally, the cruise director's history lessons and venue preparations for our trips ashore we're phenomenal. The service of waitresses and cabin personnel was also 5-star. We thoroughly enjoyed two of the evening entertainments. And the Norwegian Jade's band was spectacular ... the best we've ever heard or seen. The dining room meals, however, lacked the quality we had previously experience on the Norwegian Epic. As well, the day's events while at sea didn't seem to offer as much variety or appeal as did the Epic's agenda. I was so disappointed that the Jade did not offer an afternoon tea.

This was a great cruise. The first two days were a little rough at sea, but that's due to the time of year and we understand that. The captain was very timely and got us to our destinations on time every time. The crew were friendly and there was always plenty of food. We will do it again w/the same cruise line but next time a warmer destination. :)

The ports were great. We had good weather. The food was OK, but not great. We had a very poor excursion to Jerusalem, which was a shame. We learned later that we could have easily caught the train and used taxis while we were there, which would have been less than half as much and we would have been able to spend more time in the old city. This was a special case, however,since the ship overnighted in Haifa. We took the tour to Jerusalem on Friday, and by the time we got to the old city everything was closing down for Shabat. The first day, was a Thursday and we took the train from Haifa to Tel Aviv on our own and had a lovely day.

The design was fantastic. It had Dale Chihuly glass and many exciting places to sit and enjoy.

Clean, spacious and friendly staff.

Disapointed in sevice and tours

We sailed on the Norwegian Jade which is a sister ship to other ships we've been on. The size of the ship is quite manageable - not too big or too small. One of the features we really enjoy is the spa at the front of the boat and were happy to see that NCL now offers a deal if a couple signs up for the week. For $198 we had full access to the saunas, pools, showers, etc...all of which had wonderful ocean views. Overall the ship was clean and orderly and easy to get around. There were plenty of dining options and bar venues as well.

The ship was clean and the staff were amazingly friendly and helpful. It was clean and there was a constant urgency of ensuring that the public entering restaurants and other public areas had their hands sanitised to avoid spreading disease. The staff were always there to help.

Great trip. Smooth cruise. Inside small cabin has more room if you have twin beds. Delta Skymiles was great.

The personnel on the ship were very helpful and friendly

Overall the ship was clean, cabin staff professional, but buffet dinning mediocre. Thank goodness for the main dinning menus and food.

The ship was beautiful and the amenities were top notch. The service was great and so was the food. I enjoyed all visiting all of the Greek Isles as well as Venice. The excursions organized by Norwegian were very exciting and well priced. Unfortunately, some of the excursions that involved hiking or biking (or any type of strenuous physical activity) were cancelled because there weren't enough people willing to sign up. In my opinion this may be due to the fact that there weren't enough young people on the boat. We are in our late twenties and we found that the night club and the other social areas were empty and lacking a lively crowd.

The ship is quite good and the team is good too. They offer good food and entertainment. The gym is large enough and properly equipped. Everything is kept clean and shiny. Staff is friendly and helpful. On the negative side, some of speciality restaurants (French, steakhouse) are nothing special and one could get better services in the main restaurant for free whereas Asian/Japanese restaurants are quite good and forth visiting. Shore excursions are quite expensive and usually not forth the money - it is cheaper to rent a car on the shore for a few hours and explore islands on your own.