Dissatisfied with Caribbean Cruise

Norwegian Getaway Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 12

Overall rating:

3.5 out of 5
Verified Review
Norwegian Getaway

10 Night Caribbean & Bermuda (New York Roundtrip)

Sail date: February 06, 2024

Ship: Norwegian Getaway

Cabin number: 9146

Traveled as: Singles/Friends

Reviewed: 9 months ago

Review summary

We enjoyed our cruise because one makes the best of things they have no comtrol over and we shared our cruise with friends. Personally would not do a NCL cruise again due to lack of service and changes in the services offered. No lobster night, nothing special done for Valentines Day and service was poor overall compared to our last NCL cruise.

Embarkation

4 out of 5
Extremely long lines

Ship experiences

Food and Dining

3 out of 5
Main dining room had very poor slow service, food choices alright. Specialty restaurants were good, service a bit better. Buffet is a buffet , food not hot.

Onboard Activities

3 out of 5
Didn’t use

Entertainment

4 out of 5
Did not have theater events every night as in the past. Million Quartet was great. Musicians were ok, comedians were good.

Service and Staff

3 out of 5
All of the above were overworked and short staffed. Service differently declined since my last cruise on NCL. A few had great service but for the most part the majority of the staff seemed very dissatisfied.

Ship Quality

3 out of 5

Cabin / Stateroom

4 out of 5
It was alright nothing to brag about. No body lotion included as in the past.

Ports of call

New York, New York

4 out of 5
Did city excursion on last day. BUT no drop off at EWK which is we’re NCL had out flight leaving from. Had to get our own shuttle from LGA to Newark. If NCL books you from Newark they should provide transfers just like they for from JFK and LGA

Puerto Plata, Dominican Republic

3 out of 5

San Juan, Puerto Rico

4 out of 5
OK had been there on several other cruises

Charlotte Amalie, St. Thomas

4 out of 5
No, did shopping

Tortola, British Virgin Islands

4 out of 5
Did our own tour of the islands, very beautiful island

Royal Naval Dockyard, West End, Bermuda Did not visit port

Cancelled they said due to weather🤔appears of cruises have cancelled this stop

Disembarkation

4 out of 5
Fairly efficient
Was this review helpful? 12

5 Comments

TheBigSalad     9 months ago

Thanks for sharing your experience.

karlgrgurich     9 months ago

Can understand your point of view

javawoody     9 months ago

Appreciate the feedback

Gwbigdog     9 months ago

Thanks for sharing your cruise

HeavySeas     9 months ago

Thanks for sharing

Other reviews of this sailing