Will NEVER use BJ's for travel ever again
Norwegian Getaway Cruise Review to Europe - Western Europe
9 Night Europe: France Spain & Belgium (Southampton To Lisbon)
Sail date: August 08, 2023
Ship: Norwegian Getaway
Cabin type: Suite
Cabin number: 14766
Traveled as: Couple
Reviewed: 7 months ago
Review summary
travel agent dissappeared after collecting her commission apparently. We could not get ANY other travel agent to call us back. We could not change flights. Due to booking connecting flights we NEVER got our luggage the ENTIRE trip. Sure, we had travel insurance that SHOULD have helped cover costs of buying clothes but associated insurance agent was at first only a recording and then was an elderly lady who could only recite the verbage on a flyer so no help. They then pointed us to the airlines for claims which took about 2 months. Oh, and due to the ports being a ways away from the ship we could not just walk into port and buy ...ANY clothes or even underwear until the 3rd stop and then we took a tour and had to separate from it for 30 minutes to find a clothing store. Onboard clothes are ONLY the cruise stuff so we essentially LIVED in "Hooked on Cruising" sweat pants, T's and Polo's for the ENTIRE cruise. We will NEVER book travel with ever again. Oh, and those BJ's credits we were supposed to get... nope, never saw then so we cancelled our membership as well.Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Do NOT let the travel agency book your flight in on the SAME day as departure. We never did get out luggage the ENTIRE cruise. Our sale reps went AWOL and we could NOT get in touch with "insurance" company
Ports of call
Le Verdon-Sur-Mer (Bordeaux), France
Lisbon, Portugal Did not visit port