Overall excellent. Guest Services was appalling but everyone else fantastic . Ports were great except Rijeka and Santorini which seeemed like afterthoughts and poorly planned. The Venice miss was serious issue and really no excuse for the poor communication
Embarkation
5 out of 5
Fantastic. Right on no problems
Ship experiences
Food and Dining
5 out of 5
I actually saw an improvement from our TA cruise last year on Gem
Onboard Activities
4 out of 5
Gym is good , spa nice but overpriced
Entertainment
5 out of 5
Great music. Improvement over last cruise. Shows were okay
Service and Staff
3 out of 5
Horrible Guest Service experience. More cruises I take the more convinced GS doesn’t see itself as problem solvers but ineffective roadblocks. However the rest of the staff totally redeemed them. Starbucks crew fantastic as were wait staff and housekeeping
Ship Quality
5 out of 5
We love the jewel class ships. Perfect size and well maintained. We felt overwhelmed on Epic in January. This is definitely the ship size for us
Cabin / Stateroom
5 out of 5
Not a fan of the bathtub but room was clean and lots of storage . Nice size room with excellent balcony
They cancelled it last minute. We were fine as we’ve been there but many were disappointed and NCL knew way in advance they would have to cancel. They really need to think through this intentional misleading strategy they seem to adopt
Why bother. You get about 8 hours here but by the time the tender gets you to shore then wait in line for the cable car you have about 4 hours left. It’s spectacularly beautiful but jammed and unpleasant. Cruise ships need to rethink why exactly they are here
The big surprise. Loved it. Great shopping, fantastic place to walk and lose yourself in small streets . Great restaurants and cafes. Definitely come back
Thanks for your review. Sorry you didn’t get to enjoy Santorini. It’s a gorgeous place from above with views of caldera below and cruise ships looking like tiny from above.
Don’t know if they have mule rides to take you up to top. Ouia is a short, gorgeous taxi ride with lovely cliffs. Artists sell jewelry there for decent $.
Interesting, Thanks we are going in July. Only difference is we visit Hvar instead of Reijeka, I'm surprised it was a port, agread nothing to do at that port. The Venice thing is very misleading, I'm hearing Venice is going to be canceled on all sailings so why not just tell folks now. And why keep referring to the port of Trieste as sailing to or from "Venice" it is not. Venice is 3hrs away by car. I also have been to Venice many times so not a biggie if it gets canceled for us, But would like to know what folks have done in Trieste.
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