7/10.

Item: Norwegian Gem
Rating: 3.8
Author: bunnynyc

Norwegian Gem Cruise Review to Caribbean - Southern

bunnynyc

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 5

Overall rating:

3.8 out of 5

11 Night Southern Caribbean (New York Roundtrip)

Sail date: December 02, 2019

Ship: Norwegian Gem

Cabin type: Oceanview

Cabin number: 5574

Traveled as: Couple

Reviewed: 4 years ago

Review summary

The cruise ship is very clean. Staffs are very nice!! love the "washy washy" lady.

Embarkation

1 out of 5

Delayed badly!! We arrived at 10 am, got on board at around 6:30 pm.... They offered some drink and snack. But they could have noticed people in the early morning before everyone showed up. I got message alert at 11:30 pm to tell people don't arrive too early.... Sigh

Ship experiences

Food and Dining

3 out of 5

Food taste okay overall. But 70% of the dish on the menu doesn't get change. So we were so bored with food about half of our cruise trip.

Onboard Activities

4 out of 5

Enjoyed the pool, rock climbing wall, gym. There are also long lists of daily activities to do. But rock climbing and waterslide are not opened all day and every day even when the weather is pretty good. One day, I waited for the waterslide for almost 1 hour because I was told that the staff went to get the key.

Entertainment

3 out of 5

Lack of variety of the show. 8 pm spinnaker lounge and 9 pm stardust theater are pretty much the only shows we enjoyed. The rest of them is very ok. We went to it only because we were so bored.....

Service and Staff

4 out of 5

They don't prove toothpaste. We were told by our room steward to buy one at the gift shop.....

Ship Quality

5 out of 5

Cabin / Stateroom

3 out of 5

comfortable, queen size. and very clean. We had bad "neighbor". They kept making creaming, jumping over the floor, hitting the wall. The issue was never fixed during whole trip. my husband and I never got a great sleep.