Wonderful Caribbean cruise just go through the cruise ship company directly not

Norwegian Gem Cruise Review to Caribbean - Southern

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 33

Overall rating:

4.1 out of 5
Verified Review
Norwegian Gem

11 Night Southern Caribbean (New York Roundtrip)

Sail date: December 02, 2019

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 9656

Traveled as: Couple

Reviewed: 1 year ago

Review summary

It was wonderful yet stressful because we always had to worry about our account on board and what was being charged and having to have them correct it and got us our cruise but then the locations in Ports that we originally had chosen we’re not where we went and we got no discounts yet others did so we would highly not recommend going through nor going through Norwegian.com we would highly recommend you go directly to the cruise company to schedule your next cruise and not a travel agency there are many other cruises out there besides Norwegian because Norwegian seem like to be oh about the money so we could never really relax it was kind of stressful


1 out of 5
The ship was late and it was so disorganized

Ship experiences

Food and Dining

4 out of 5
The food was good and consistent throughout the whole trip

Onboard Activities

2 out of 5
It’s called freestyle for a reason you can do what you want and eat when you want but nothing exciting


2 out of 5
It was nothing to write home about the ships stage shows were better than the DJs

Children's Programs

Because I didn’t bring my children and all my children are adults now

Service and Staff

5 out of 5
The staff were amazing!

Ship Quality

4 out of 5
It was clean and very tidy and neat but too dark not lively and bright

Cabin / Stateroom

5 out of 5
Average size but very nice I like the sliding doors to the balcony

Ship tip

and the Norwegian have hidden fees not upfront fees they do not tell you about the service charges $15-$18 per person per day and the drink packages even those can be included you can not have a drink more than $15 and you cannot have more than $90 worth of alcoholic drinks each day

Ports of call

New York, New York

2 out of 5
I did not do an excursion because that would have been a waste of money but it is too overwhelming and confusing from the New York city port I would suggest leaving out of Florida never leave out of New York City

Oranjestad, Aruba

5 out of 5
Very colorful but too many people asking for money when you get on shore. And not enough time on shore

Kralendijk, Bonaire

5 out of 5
Loved this port, very comfortable no one bothered you trying to push their products on you on the shore but again not enough time

Castries, St. Lucia

5 out of 5
Loved this port but too many people on land that were trying to push their products on you and again not enough time

Basseterre, St. Kitts

5 out of 5
Just be careful for the man that likes to shove the monkey on your head and shoulder a real monkey and so cute but then he takes your camera out of your hands takes pictures of you and then demand money so be careful and be aware of people trying to sell you stuff when you get to the port and walk in not enough time on shore but very beautiful

Charlotte Amalie, St. Thomas

5 out of 5
We did do an excursion at each port and we got $50 each off of the excursion at each port which was great but no one tells you especially cruises only that that you have to be charged to almost $1000 on your credit card before they take off the excursion credits because that’s how they work


3 out of 5
Very confusing
Was this review helpful? 33


Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing