Not a GEM

Item: Norwegian Gem
Rating: 3.1
Author: mspatty2004

Norwegian Gem Cruise Review to Caribbean - Eastern

mspatty2004

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 16

Overall rating:

3.1 out of 5

Verified Review

11 Night Eastern Caribbean (New York Roundtrip)

Sail date: November 21, 2017

Ship: Norwegian Gem

Cabin type: Balcony

Cabin number: 9520

Traveled as: Singles/Friends

Reviewed: 6 years ago

Review summary

Don't think I will travel on NCL again. There entertainment was not good. The buffet was ok. The food in the dining room was not good and the staff was very slow. So when you got the not good food it was cold. Some of the sales people in the onboard shops didn't have a clue. And disembarkation on the last day was a nightmare.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

1 out of 5

Service and Staff

3 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

2 out of 5

Way to small and expensive for a balcony

Ports of call

New York, New York

4 out of 5

St. John's, Antigua

4 out of 5

Bridgetown, Barbados

4 out of 5

Castries, St. Lucia

5 out of 5

Basseterre, St. Kitts

5 out of 5

Charlotte Amalie, St. Thomas

3 out of 5

Disembarkation

1 out of 5

4 Comments

ginjor 6 years ago

Disembarking isn’t a NYC problem. It starts on the ship with the crew not giving a rats ass. You would think that with the number of times disembarking happens, they would have it down to a science.

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jleslie48 6 years ago

I hear that a lot that disembarking in NYC is a problem. Personally after 5 years of sailing on the Gem I have never had a problem. That's because on the last day, I still consider it a vacation day. I get up at 8 or 9, have a great leisurely breakfast, and don't even think about leaving the ship before 10:30. I schedule my day back to be part of the cruise instead of trying to rush home. When you leave the ship at 10:30, everybody is long gone, your bags at the pickup area are the only ones left, and the customs staff is still there in full with nobody to service you you walk right through. Now I have the advantage of living only about an hour from the pier, but even if I didn't, I would definitely make plans to stay the night in NYC (your visiting NYC!, stay the night and take in the city for pete's sake!, ) and the next day is a travel day.

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esm54687 6 years ago

dianekrom: OP mentioned the disembarking was a nightmare. Maybe NYC? If that's the case, the dockside operations is not run by NCL. It is run by the NY Port Authority and is consistently a mess. Getting people off the ship is dependent on how smooth people are processed out of the terminal.

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dianekrom 6 years ago

What island was the nightmare?

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Other reviews of this sailing

Relaxing, Good weather

Poor norwegian cruise

Should have been better...