Norwegian Gem Cruise Review to Caribbean - Eastern

Contributor Level: Purser

7+ cruises


Helpful Vote

2 out of 5


Sail Date: March 18, 2015

Reviewed: 2 years ago

Traveled As: Large Group

Room Type: Oceanview

Embarkation and disembarkation from New York were a breeze when you get to the pier after 1:30 p.m.  The ports of San Juan and Tortola were the greatest.  Of course Tortola is a tendering port and unless you can walk, one cannot get off the ship.  The couple of hours in San Juan were a waste of time.  The ship itself needs a lot to be done to make it up to par. Carpets are old, there was a smell of sewer in my cabin and hallway on the 8th deck, entertainments for 4 days at sea were lacking although the Cruise Director, DanDan was fantastic. Cabin steward and the dining room Maitre d's were very helpful in accommodating our party of 10, especially Karina in the Pacific Dining Room. The rock climbing wall is still not in use.  The food was MOSTLY SALTY and one could barely eat some of the dishes, because of the excess of salt, being witnessed by more than us. This is not my first time in Norwegian, certainly my last.

I will return to RCL and Princess definitely and soon.



Ship Quality
in need of repair, tough clean on most places
Food and Dining
salty foods
Service and Staff
Karina, maitre d' in the Pacific and Maria a dining room hostess
Onboard Activities
Cabin / Stateroom
Obstructed stateroom was really obstructed. Got a chance to look at the sky and when it was raining.
New York, New York
For someone who lives in NY, it was great
San Juan, Puerto Rico
Charlotte Amalie, St. Thomas
Having been there numerous times, always love it. Beaches are near.
Philipsburg, St. Maarten
Took a cab to St. Martin (french side) and beach was at walking distance
Tortola, British Virgin Islands
Tendering port. Because one of us is physically challenged, could not get out at all since there are 15 steps


During the 4 days at sea could not find a chair near pool at any time. Boring and few entertainments at the pool deck during that time.

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