Disappointed

Norwegian Gem Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Vote: 1

Overall Rating:

2.0 out of 5
Verified Review
9 Night Eastern Caribbean (New York Roundtrip)
Sail Date: March 18, 2015
Ship: Norwegian Gem
Cabin Type: Oceanview
Cabin Number: 8098
Traveled As: Large Group
Reviewed: 2 years ago

Embarkation and disembarkation from New York were a breeze when you get to the pier after 1:30 p.m.  The ports of San Juan and Tortola were the greatest.  Of course Tortola is a tendering port and unless you can walk, one cannot get off the ship.  The couple of hours in San Juan were a waste of time.  The ship itself needs a lot to be done to make it up to par. Carpets are old, there was a smell of sewer in my cabin and hallway on the 8th deck, entertainments for 4 days at sea were lacking although the Cruise Director, DanDan was fantastic. Cabin steward and the dining room Maitre d's were very helpful in accommodating our party of 10, especially Karina in the Pacific Dining Room. The rock climbing wall is still not in use.  The food was MOSTLY SALTY and one could barely eat some of the dishes, because of the excess of salt, being witnessed by more than us. This is not my first time in Norwegian, certainly my last.

I will return to RCL and Princess definitely and soon.

 

 

Food and Dining

1 out of 5
salty foods

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

5 out of 5
Karina, maitre d' in the Pacific and Maria a dining room hostess

Ship Quality

3 out of 5
in need of repair, tough clean on most places

Cabin / Stateroom

1 out of 5
Obstructed stateroom was really obstructed. Got a chance to look at the sky and when it was raining.

Ship Tip

During the 4 days at sea could not find a chair near pool at any time. Boring and few entertainments at the pool deck during that time.

5 out of 5
For someone who lives in NY, it was great
1 out of 5
Boring
5 out of 5
Having been there numerous times, always love it. Beaches are near.
5 out of 5
Took a cab to St. Martin (french side) and beach was at walking distance
1 out of 5
Tendering port. Because one of us is physically challenged, could not get out at all since there are 15 steps
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