Incident on the Norweigen GEM
Norwegian Gem Cruise Review to Caribbean - Eastern
9 Night Eastern Caribbean (New York Roundtrip)
Sail date: March 18, 2015
Ship: Norwegian Gem
Cabin type: Inside
Cabin number: 9043
Traveled as: Singles/Friends
Reviewed: 9 years ago
Review summary
The 9 day cruise was gear more towards the older crowd. Although I had fun because I was with my family I wish that they would have told us that this particular cruise was about 60%-70% over 65 years of age. I viewed a passenger go down and "faint" or was having some kind of cardiac issue and as a nurse I could not just walk away so I stayed with the patient and the dermatologist until help came. I asked the Spa people (incident happened outside the Spa) if they had a code cart because clearly the passenger needed oxygen. And also if they had called a code. A code was called and then I saw personnel running to help the patient. I did not hear any code being called prior. There should be some kind of procedure in case something like this happens (ex: Don't think twice call a code right away!) especially in a cruise with so many older people. You need more medical assistance with a cruise that has as many older people as this one had. Otherwise, I had a good time and enjoyed myself but not like the past cruise I had taken with Norweigen.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Personnel were very friendly and cordial. Rooms were kept clean and food was good
Ports of call
Tortola, British Virgin Islands