Did not meet my expections

Norwegian Escape Cruise Review to Europe - Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 27

Overall rating:

3.4 out of 5
Verified Review
Norwegian Escape

10 Night Greek Isles: Malta & Italy (Rome Roundtrip)

Sail date: June 30, 2022

Ship: Norwegian Escape

Cabin type: Balcony

Cabin number: 12746

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Booked the trip b/c of the itinerary & it was changed multiple times with nothing given in return...just days at sea. If I knew I would be going to 2 of the 4 stops in Greece then I would have selected another cruise. NCL has definitely cut food costs as the beef was inedible across the boat - from buffets to specialty dining. Food freshness also was an issue as we were served moldy cake for a celebration dinner!

Embarkation

3 out of 5
Standard

Ship experiences

Food and Dining

1 out of 5
We were extremely disappointed with the quality of food. There was plenty of it in many locations dining rooms, buffets & specialty restaurants but the food lacked taste, variety & overall quality. I mean at the very least I expect to be able to cut steak/beef with a knife. Too many times than I care to state we could not saw through the beef - including the specialty dining.

Onboard Activities

2 out of 5
Standard

Entertainment

Didn't have time to get to - itinerary kept us moving

Service and Staff

5 out of 5
The staff was amazing!

Ship Quality

5 out of 5
The ship was immaculate- ship design was questionable when thinking about the jogging track located in the same location of restaurants/Sun/slide/pool traffic

Cabin / Stateroom

5 out of 5
The room was great - cabin-stewardess was amazing

Ship tip

The costs that were cut in the quality of the food served was evident. Lost me as a customer as I would never cruise the line again. I am an avid cruiser & I have never struggled so much to where I can eat to get a decent meal. NCL your staff is amazing but your quality of food was poor at best! Like I stated earlier one should expect to Be able to. It through meat served...in any restaurant. Even in the steakhouse the meat was tough & inedible. The freshness of the food towards the end of the cruise was questionable. Unfortunately our last meal at the specialty restaurant to celebrate our daughters milestone birthday was tarnished when we were presented with a starwaberry shortcake with mold growing on the inside... NCL you can do better!

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Santorini, Greece

5 out of 5

Piraeus (Athens), Greece

3 out of 5

Mykonos, Greece

1 out of 5
Our itinerary was changed due to weather - however our day to visit was in Initially switched days before by corporate....if they left is was scheduled the weather never would have been an issue.

Corfu, Greece

1 out of 5
This stop was taken away from us prior to sailing with NO explanation. We were given another day at sea. I book this trip for the itinerary of Italy & Greece....2 out of the 4 stops to Greece were taken from us & replaced with days at sea....I didn't travel 1/2 around the world to sit on a ship- I booked it to visit Greece. Very disappointing NCL

Valletta, Malta

4 out of 5

Messina, Sicily

3 out of 5
Would have loved to have spent more time - we pulled out during. The afternoon - in Italy many places close from the afternoon till 7:30. Should be able to be there from the am till at least 10-11

Naples, Italy

4 out of 5
Would have loved to have spent more time - we pulled out during. The afternoon - in Italy many places close from the afternoon till 7:30. Should be able to be there from the am till at least 10-11

Livorno (Florence & Pisa), Italy

4 out of 5

Disembarkation

2 out of 5
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