Not happy!!!!
Norwegian Epic Cruise Review to Europe - Western Mediterranean
![Norwegian Epic](https://cruiseline-shipmedia.imgix.net/ship/norwegian-epic/0cc6995c-41f7-4599-a323-c6ec0a24ab17-C6XP7_1_600x400.jpg?auto=format,compress&w=160&h=120&)
10 Night Mediterranean: Italy France & Spain (Rome Roundtrip)
Sail date: July 15, 2023
Ship: Norwegian Epic
Cabin type: Balcony
Cabin number: 8022
Traveled as: Family (older children)
Reviewed: 1 year ago
Review summary
Myself and my family members will never sail on NCL again!!! We never got $300 shipboard credit we were supposed to get and guest services could care lass that we were so frustrated. We were going to purchase Cruise Next but will never get them again!! We spent 15k on this cruise and they didn’t care enough to keep a customer for a shipboard credit of $300. Horrible service!!! They did away with all the little things they did in the past. Barely get a meh!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don’t
Ports of call
Palma De Mallorca, Balearic Islands
Livorno (Florence & Pisa), Italy