Great stops, awful cabin/accommodated, never use this ship again

Norwegian Epic Cruise Review to Europe - Western Mediterranean

JazzyJeffster

Contributor Level: Purser

183 Days Till Next Cruise

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 9

Overall rating:

2.7 out of 5

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: August 05, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 10028

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

Getting around the ship wasn’t usually quite good (although some of the lifts now always working which meant quite a wait) On and off the ship was good Entertainment and teenage club was very good Accommodation was dreadful and unsuitable, really brought down the whole experience Service not as good as we are used to on Disney and celebrity. Ship felt like a revenue generator rather than a vacation experience Allowing smoking in casino crazy as made all the areas around smell and off putting

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Very hot and miss, things like soup was lovely but often cold and had to be sent back. The cirque restaurant food was literally thrown at you, however show itself was amazing

Onboard Activities

2 out of 5

Entertainment

4 out of 5

Children's Programs

4 out of 5

Service and Staff

2 out of 5

Hit and miss. Some of the servers were very rude - but not all

Ship Quality

1 out of 5

Cabin design was terrible, rest of ship was good

Cabin / Stateroom

1 out of 5

For a family this layout was shocking. No privacy, sofa bed was 1: inappropriately placed, small, uncomfortable, unsuitable for use Bathroom (or lack of) is crazy to be open in room and not separated properly

Ship tip

Don’t do it if travelling with more than 2 people in a room

Thumbs up

Ports of call

Naples, Italy

3 out of 5

Civitavecchia (Rome), Italy

4 out of 5

Found the way the port is monopolised for taxis where better service and prices found outside the port is off putting - ROME itself was amazing

Thumbs Up 1

Livorno (Florence & Pisa), Italy

4 out of 5

Found the way the port is monopolised for taxis where better service and prices found outside the port is off putting - PISA and Florence as places to visit well worth the stop

Thumbs Up 1

Cannes, France

2 out of 5

Didn’t do much. Only went for coffee. Long walk from ship to exit/enter ship Could have done with this being a day at sea instead

Thumbs Up 0

Palma De Mallorca, Balearic Islands

3 out of 5

Nice few hours at beach, not more to really comment, fairly indifferent about this stop

Thumbs Up 0