NEVER NCL again!

Norwegian Epic Cruise Review to Transatlantic

Cruises: 7+ cruises
Review: 1
Helpful Votes: 30

Overall rating:

2.6 out of 5
Norwegian Epic

15 Night Transatlantic Easbound (Port Canaveral To Barcelona)

Sail date: April 07, 2018

Ship: Norwegian Epic

Cabin type: Balcony

Cabin number: 13278

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Think twice about booking this ship...I shall NEVER sail EPIC, and will think twice about NCL! Compared to problems of other guests we should have been happy. Took cruise for a relaxing time, but it was anything but.

Embarkation

1 out of 5
An hour and a half " standing" in the hot sun before reaching the building...no pace to sit and no water provided. You would think this was their maiden voyage for the EPIC. They can't handle 4100 passengers, and no we didn't arrive early for our designated embarkation.

Ship experiences

Food and Dining

2 out of 5
Below fair...buffet meats were covered with heavy gravy to hide the inferior quality. The hamburgers at the outdoor grill were pre cooked, I watched them bring burgers from under the counter and reheat on grill. Dining rooms were crowded and very noisy, with dinner service taking 1-1/2 to 2 hours...and that's with a reservation! Was told at an 8:30 PM reservation lasting to 9:45 that I couldn't have a decaf coffee with dessert because the pots had already been washed! Get he picture?

Onboard Activities

1 out of 5
Most activities were trying to sell something, and the venues for the lecturer could not accommodate the number of guests. The majority of guests were 65+ age category. Very few used the small pools, water slides, rock climbing walls or regular action size basketball court.

Casino

1 out of 5

Casino stretched half the length of deck6, and was opened to deck 7 where noise and smoke was very annoying. Waiting Lines for the Epic theatre also stretched through the casino.

Entertainment

2 out of 5
Had to make reservations for any performance you hoped to see. Even then lines were extremely long and the noise in the theatre pre-show was deafening! Most performers were very talented, but the material they were given was very poor. A lot of guests took exception to the production of "Priscilla" and walked out.

Service and Staff

4 out of 5
They did the best they could with the over-crowded conditions.

Ship Quality

1 out of 5
I say they need to go back to the drawing board. EPIC cannot handle 4100 passengers, period. Even staff and managers admitted as much.

Cabin / Stateroom

2 out of 5
If you like your shower, sink and toilet exposed as you enter the cabin, then you're in luck. Sink lighting was poor at best...try to shave or put on makeup, and you've accomplished a lot. Plenty of storage but so scattered throughout cabin it was difficult to remember what was where. Worst cabin I've ever been in after years of sailing!

Ship tip

CANCEL

Ports of call

Port Canaveral, Florida

1 out of 5
Nothing there except inadequate space to accommodate large number of passengers!

Royal Naval Dockyard, West End, Bermuda

3 out of 5
Took West-end trolley tour...had been to Bermuda several times before.

Funchal, Madeira

4 out of 5
Never been and enjoyed the tour.

Cadiz (Seville), Spain

5 out of 5
Clean, bustling city and tour Aros and Sherry was good.

Gibraltar (U.K.)

4 out of 5
Long walk into town and had done the tunnels tour before.

Malaga, Spain

4 out of 5
Very Clean, but long bus ride to Mijas, a quaint village in the mountains.

Barcelona, Spain Did not visit port

Departed Ship at 5 AM for shuttle to airport.

Disembarkation

2 out of 5
Had us depart ship at 5:30 AM to claim our baggage....however, bags had NOT been off-loaded. So had to wait in yet another line.
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