Embarking and embarkation

Item: Norwegian Epic
Rating: 3.4
Author: rwj

Norwegian Epic Cruise Review

rwj

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 6

Overall rating:

3.4 out of 5

15 Night Transatlantic Easbound (Port Canaveral To Barcelona)

Sail date: April 07, 2018

Ship: Norwegian Epic

Traveled as: Singles/Friends

Reviewed: 5 years ago

Review summary

Epic for the stout of heart. Dining is in a decline

Embarkation

1 out of 5

Left from Port Canaveral Nightmare outside and worse inside no provision for handicap Ticket plainly marked for wheelchair assistance. By the time I finally got to the checkin I was in tears. Luckily I’m platinum so I had a very short line. They sat me down and had to go find a wheelchair because my scooter was in my room. Scooters are not available at checkin. UNACCEPTABLE

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

3 out of 5

Service and Staff

5 out of 5

Ship Quality

2 out of 5

Too big. Thank goodness for my scooter

Cabin / Stateroom

3 out of 5

Ship tip

If you are mobility impaired don’t

Thumbs up

Ports of call

Funchal, Madeira

4 out of 5

Took my scooter ashore a loved it

Thumbs Up 0

Royal Naval Dockyard, West End, Bermuda

3 out of 5

Went ashore and it rained

Thumbs Up 0

Disembarkation

1 out of 5

Disembarkation was a continuation of embarkation. Luckily now I have my scooter. Was told three different assembly points for transfer to wheel chair. Went to the last one I was told and waited. And waited and waited along with two other individuals. Finally just gave up and took the scooter off ship dragging my luggage behind. Special needs at sea probably not to happy as I parked it in the bus yard.

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Other reviews of this sailing

Exceptional transatlantic experience

NEVER NCL again!