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238 Norwegian Encore Reviews

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Great ship but still too many problems..... by MikePadawer

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

There are many things to like about the Encore, but just about as many things to dislike. The internet service (or lack thereof) was really bad so don't thinking you're getting anything close to "unlimited" service unless you pay EXTRA, and for EACH device!! Overall, I expected more from NCL.

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11 Comments

Great trip except for meal at Ocean Blue. by annieroon

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

Ocean Blue was horrible! Bad service and average food.

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Christmas Caribbean Cruise by janbaby

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

Expected more for the price. Disappointed with the pool area and some of the ports. Personally liked the Epic much better.

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Was this review helpful? 21
5 Comments

Not our best trip by kgindy

Sail date: / Traveled as: Large Group
Ship: Norwegian Encore / Destination: Caribbean - Eastern

Nice ship. The staff needs some time to figure it out. The pool, children play areas need better supervision

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Was this review helpful? 24

nice ship but too much nickel and diming by 99neuro

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

Great boat if you're ok to wait in line for attractions (speedway, water slides, VR). If you're going for the spa - go on another boat - they built the arcade ON TOP of the spa. The Vibe beach cabanas are not great - don't spend the money on these. Read the fine print on every promo you think you're getting - there's terms that basically prohibit many from being of much use.

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1 Comment

Encore, but no standing ovation by sjrdds

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

It's your basic cruise ship with excellent entertainment. They charge you for almost everything. The specialty dining rooms are a must if you appreciate good food. The ship tends to shimmy and rock more than most of the other ships we have been on. NCL has cut back on a lot of things the last two years, including axing the farewell lobster dinner. Beware of the cost of the "FREE" packages received when booking.

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Was this review helpful? 25
2 Comments

Outstanding trip and Encore was terrific by kdavis8402

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

everything about the ship was terrific... spotless boat and friendly staff

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Was this review helpful? 7
1 Comment

Vegas at sea by Bertsilk

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Encore / Destination: Caribbean - Eastern

As an older person, this was not my type of cruise. I have been on other large ships where you weren’t bumping into someone all the time. As I started, if you like Vegas, you should like this ship.

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Was this review helpful? 21

Poorly designed ship by F9avi8tor

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

We’ve been on many Norwegian cruises but will never cruise on this ship or itinerary again. Many passengers complaining. Pick a different ship.

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Was this review helpful? 10

Great time to relax by chavezjm

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

Ship was great. Staff was very friendly. The ports were not that great.

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Was this review helpful? 3
2 Comments

Excellent Ship...High Tech in to 2020!!!! by saskiatipka

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore / Destination: Caribbean - Eastern

Smokers hate it,,,non smokers love it! I personally found the technology of virtual reality games to be the highlight for mos families and people in general.the go carts..cancel!!!! People were smoking into my car like 5 times...its as harsh on ur body as a car accident literally 5 times...never again! However do book the Thermal Suite!!! It made my cruise!!! So relaxing having a quiet nook for the foo-foo people!!!

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Awesome ship by benerack

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

I would definitely take the ship again but would like a better itinerary

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New ship by Passenger77777

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

New ship but in my opinion is better designed for Alaska, north Europe sailings, but not for Caribbean.Finally non smoking casino with enclosed smoking area👏🏻,balcony rooms squished, only one & very small adult pool which is overcrowded & next to kids pool for amount of people on the ship. Food repetitive.

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New ship exciting by dtacey

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

We always love NCL and are hoping the new Leonardo class ships have a complete walk around on one of the decks and hope they have access to the front of the ship up top we miss that

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Was this review helpful? 21
2 Comments

Weight loss Wonder Cruise by slbmd

Sail date: / Traveled as: Large Group
Ship: Norwegian Encore / Destination: Caribbean - Eastern

I took my Mom and family 7! Rooms for her 95th birthday. Big mistake with the kosher food. Staff was also very difficult to work with when requesting location to have prayer services other than your Friday night routine. Would not let me list their availability to other Jewish guests

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Was this review helpful? 6
2 Comments

Interesting Cruise Experience by Babebra

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Encore / Destination: Caribbean - Eastern

I love Norwegians have always had a wonderful experience. I was so looking forward to taking my daughter on this cruise and paid a lot of money for it. I was so disappointed. Everyday something went wrong! Never any explanation or apologies. There’s nothing memorable about our experience on the Encore!

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Was this review helpful? 24

Very Disappointed! by Jaesmom3

Sail date: / Traveled as: Family (young children)
Ship: Norwegian Encore / Destination: Caribbean - Eastern

I have been cruising for over 20 years. I've traveled with Norwegian many times and this cruise by far has been my worst experience of any cruise line I've even been on. This was a holiday cruise meaning families would be attending and the fact that there was literally no place for not only my children but the majority of the guests children had absolutely nothing to do ruined our vacation. With over 1400 children on this Thanksgiving cruise and the ship was only able to accommodate 110 children from age 3-16 for their Splash Academy was ridiculous. 7 days on the cruise and my children could not participate in the laser tag, race cars, or splash academy blew my mind. Day 1 everything was booked and everything was an added expense. The fun part about cruises is that everything is SUPPOSE to be all inclusive. But not on the Encore! You have to pay for everything that the children want to do. The only thing that kept me from paying so much money for their entertainment was that there were no available reservations for them to participate in anything fun. They were simply limited to the pool. For months my children Youtubed this cruise because they were so excited for all the cool stuff Encore offered. And yet after 7 days on the boat they were unable to do anything they imagined they would get to do. We celebrated my daughter's 11th birthday and I paid the $40.00 to have our room setup with the birthday decorations and cake. And to my surprise there was no decorations but there was a withdrawal from my account for the payment. When i told my stewart about it he completely did not help at all for the entire cruise. He was terrible!!! The bar tenders literally never served me, i would stand at every bar for over 20 minutes before they would acknowledge my existence to get a drink. They wouldn't treat the black passengers as well as they treated the white passengers. This was at every bar I went to or every waiter I stopped to ask for a drink. Either they wouldn't serve me or they would forget my order when they finally did take it. I was really excited about visiting Puerto Rico, but i grew less excited when i realized we would only be there for 5 hours and those 5 hours were from 5:30 pm to 11:59 pm!!! We literally had no time to enjoy each port because you didn't leave time for enjoyment on the itinerary. If you 're not going to have anything for children to do on the boat at least give us an opportunity to show them a great time on the islands!! Customer service sucked no one wanted to assist, even with all the complaints they received from 95% of the guests. I really advise that you have further training for all the staff and that you build an addition for the children area so that more than 110 can be accommodated. After this experience, I no longer wish to cruise with Norwegian. I felt that myself and all the passengers were ripped off and the only thing that we all had in common was that our experiences were awful. For this to be the first cruise for Encore I expected to have the red carpet rolled out, but it was a complete let down. We couldn't even get into the specialty restaurants and it came with our package, no reservations! You clearly know how many passengers you have booked on the cruise before we embark, i suggest you make accommodations for all your guest instead of just a small hand full. I could go on and on about why I gave this cruise a poor experience but I'm pretty sure whoever reads this doesn't care just like the staff on the cruise didn't care. Please do better so that the other people who choose to go on this cruise does not have the same experience that we had.

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Was this review helpful? 5
8 Comments

0verbooked! by twillson

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

Total discussed with this cruise. Not sure if we will ever sail with them again. What a waste of a vacation!!!!!

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6 Comments

It was okay by inmytreepj

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Caribbean - Eastern

The ship was disappointing from service to the physical layout and things to do. Enjoyed spending time with my family but would not cruise again on this particular ship.

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6 Comments

A encore experience by bigship123

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore

I had a great time on the ship. The food and variety of food was great, it was really top chef level of cooking and the service is surpurb. I have really nothing bad to say except for the disembark process is very slow.

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Was this review helpful? 11
4 Comments

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