Disappointing

Norwegian Encore Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 8

Overall rating:

2.2 out of 5
Verified Review
Norwegian Encore

7 Night Caribbean: Great Stirrup Cay & Dominican Republic (Miami Roundtrip)

Sail date: December 17, 2023

Ship: Norwegian Encore

Cabin number: 5123

Traveled as: Family (older children)

Reviewed: 4 months ago

Review summary

Very disappointing. We won't cruise on the Encore again and will probably take a break from NCL for a bit.

Embarkation

1 out of 5
Port of Miami was closed due to winds, the communication was very sparse, we all ended up jammed into the terminal together for hours in a space meant to hold a quarter or less of that capacity.

Ship experiences

Food and Dining

1 out of 5
Food was truly horrid. Oddly, the "specialty" restaurants were no better despite the price. We sent the food back at the Mexican specialty restaurant. It was the worst Mexican we've ever had.

Onboard Activities

1 out of 5
Too crowded

Entertainment

4 out of 5
Choir of Man was excellent

Service and Staff

1 out of 5
They had such short window to turn around the ship between sailings because of the late disembarkation of the prior cruise- you could tell they were just over it. Trash from the prior cabin occupants was in my cabin bathroom, my room didn't get made every day.

Ship Quality

1 out of 5
First and last time on this ship. For whatever reason, they hold most events at the Atrium, which is not designed to hold that many people. It also makes hearing a rep at guest services impossible.

Cabin / Stateroom

3 out of 5

Ship tip

Avoid

Ports of call

Miami, Florida

2 out of 5

Puerto Plata, Dominican Republic

4 out of 5

Charlotte Amalie, St. Thomas

4 out of 5

Tortola, British Virgin Islands

4 out of 5

Great Stirrup Cay (Cruise Line Private Island), Bahamas

1 out of 5
We were not allowed to visit GSC due to high winds. This was the least windy day of the cruise!!

Disembarkation

3 out of 5
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