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54 Norwegian Encore Reviews

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4.5

Wonderful, wonderful memories! by daveinmontana

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Very impressed with the ship cleanliness, and the entire staff. The food by and large was great whether it was in the upscale restaurants or the regular ones. Even the buffet had great food.

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6 Comments
4.2

wonderful but slight disappointment... by EVIEO56

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

This was a great cruise Would recommend the balcony

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6 Comments

Big Snow Flakes at Glacier Bay! by alohaseaj

Sail date: / Traveled as: Singles/Friends
Ship: Norwegian Encore

Great first cruise for me! Already booked on the Prima!

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Was this review helpful? 7
5 Comments

Beautiful and Breathtaking by BubbaDat

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Icy straight point /Hoona is still a wasted time because of the small area of shops and space. We were not even a full ship and people were on top of each other everywhere. Small walking trail around the docks was not allowed to go to town (small as it is) because of Covid. Hallways are tight in the cabin areas and very hard to get around with scooters and or people on them. In the public areas they are fine but they will have problems with a full ship. Be prepared to walk a lot on the ship to get from one side to the other.

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Was this review helpful? 6
7 Comments
3.8

Irresponsible and Uncaring by kyoung1983

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

Norwegian started and ended my cruise terribly. Firstly, one of my excursions was cancelled a MONTH before the cruise but they didn't bother to inform me and all the other excursions were sold out once I was on the ship. That sucked. Going to Alaska and not being able to go whale watching was a HUGE disappointment. Then they completely failed at the end. I used the Port Valet service to get my bag to the airport. They had 7 HOURS to get my bag to the airport and they failed. It did not make it in time for my flight. Contacting customer service is a joke - they don't have a phone number, you have to email them. I have been passed around to 3 different companies Norwegian has tried to blame for the mistake. They refuse to take responsibility themselves and reimburse me for my airport transfer. If you are offering the service you are advocating for them, you are saying it's ok and we can trust them and you should take responsibility when they mess up. Norwegian doesn't care about customer service at all. They are untrustworthy, irresponsible, and I will never cruise with them again.

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Was this review helpful? 4
8 Comments
4.8

Cruising again! by drpritchard2003

Sail date: / Traveled as: Family (older children)
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

We have missed cruising and this is our first cruise since the pandemic.It was all we hoped for and more. The staff was outstanding and made our stay a memorable one. I did miss going to Victoria and Skagway. The other port were great.

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Was this review helpful? 4

Disappointing by tbdal

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

This trip was for our 25th anniversary. Wish we had done something else.

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10 Comments
2.9

Beautiful Ship but bad food! by msnfromlongbch

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

It was a really nice and exceptional clean Ship. Great entertainment, but most of all is great people who worked in the ship. Our main issue was the food in general. They need to invest more on quality and variety of Chefs who really have experiences creating many varieties BUT tasty food. If this is cruise in America, the Chefs should focus on how American like their food taste.

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8 Comments
3.7

Got COVID on the cruise by flbigguy2

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Got what felt like a cold toward end of cruise. Both wife and I tested positive upon returning home for covid.

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4.9

It was a FANTASTIC Cruise! by clarahodgson

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Fantastic cruise. The staff on the NCL Enclore as well as other NCL ships are always extremely friendly. Hard working group of people. Great ship. Great cruise line!

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8 Comments
4.0

Not as good as it used to be. by robertmele

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Quality not as good as my 8 past Norwegian Cruises. Food much lower in quality.

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8 Comments
4.0

Disappointed at ncl but crew was great n ship was nice as expected by steshchi

Sail date: / Traveled as: Couple
Ship: Norwegian Encore / Destination: Alaska - Inside Passage

2nd time going to alaska with ncl but a little disappointed at ncl for their starvation for $. Next time I'll try another company

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7 Comments
4.5

First time on NCL by momalong

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

Food was great, entertainment was great and the crew was extremely nice! Wished we had taken an earlier cruise, with it being the last one to sail and late October a lot of excursions were not available because they were closed for the season.

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4 Comments
4.4

The Great Covid Escape by jrud05

Sail date: / Traveled as: Couple
Ship: Norwegian Encore

In summary, we had a great time! The staff went above and beyond to ensure we had a fun cruise. Stay away from the Q Smokehouse, and get those sea legs ready when on the Encore. Stop by the A List bar and grab a drink from Harvey and make sure to catch Choir of Man!

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6 Comments

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