Disappointed

Item: Norwegian Encore
Rating: 3.8
Author: fellissr

Norwegian Encore Cruise Review to Alaska - Inside Passage

fellissr

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 55

Overall rating:

3.8 out of 5

7 Night Alaska: Glacier Bay Skagway & Juneau (Seattle Roundtrip)

Sail date: September 17, 2023

Ship: Norwegian Encore

Cabin type: Balcony

Cabin number: 9186

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Disappointed that we skipped Skagway two years in a row. No compensation offered. Should have given everyone free wifi for the day since we had to endure another sea day.

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Service and Staff

4 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Seattle, Washington

1 out of 5

Juneau, Alaska

4 out of 5

Skagway, Alaska Did not visit port

Ask Norwegian. Missed this port 2 years in a row.

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Cruise Glacier Bay

1 out of 5

KETCHIKAN (WARD COVE), ALASKA

5 out of 5

Victoria, British Columbia

4 out of 5

Disembarkation

5 out of 5

6 Comments

Gwbigdog 1 year ago

Thanks for sharing

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javawoody 1 year ago

Appreciate your view

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Cuellarcruise 1 year ago

Did you know ahead of time? We are sailing next week and I asked if they were still porting in Skagway and they said yes.

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cruising2004 1 year ago

Sorry you were disappointed with your cruise.

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UglyBetty 1 year ago

We were in the same cruise. I found out other cruise ships were able to dock or tender their passengers to Skagway. I will never cruise with NCL again.

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livlifenoregret 1 year ago

Missing Skagway was not Norwegians fault… there was a rock slide that knocked out the dock. No large ships on any cruise line can dock there currently. Read your cruise contract they don’t owe you anything for a missed port lol

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Other reviews of this sailing

2nd NCL cruise but different experience

Great time despite the Skagway cancellation.

Disappointing