Disappointing

Norwegian Encore Cruise Review

Cruises: 7+ cruises
Reviews: 10
Helpful Votes: 138

Overall rating:

3 out of 5
Norwegian Encore

7 Night Alaska: Glacier Bay Skagway & Juneau (Seattle Roundtrip)

Sail date: September 17, 2023

Ship: Norwegian Encore

Cabin type: Inside

Cabin number: 12633

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Very disappointed at NCL. This would be my last cruise with them. Even if you buy the premium beverage package, double check to make sure it’s included when and where you order.

Embarkation

4 out of 5
Fast embarkation even though it’s a little confusing.

Ship experiences

Food and Dining

3 out of 5
Savor and Taste: Very slow service. We ended up leaving without getting our food. Garden Cafe: Don’t go there during peak hours. It’s way too clouded to find a seat. Local Bar and Grill: probably the best place to eat. Food was delicious. Have no trouble getting a table. Highly recommend their Fish and Chip and Loaded Nachos. Los Lobos specialty dining: pretty good food. teppanyaki: good food. Entertaining. Q Texas BBQ: meh. Wish I chose somewhere else but most other specialty dining were booked except very late hours.

Onboard Activities

2 out of 5
Race cars, laser tags… all extra charge. Fitness center is good. Clean, working equipments. Lack of good quality dance/exercise classes.

Entertainment

5 out of 5
The 5 stars is for the “Choir of Men”. It’s exceptional!

Service and Staff

4 out of 5
Starbucks on the ship was great. Friendly staffs. Fast service. A-list Bar outside of Los Lobos was great.

Ship Quality

5 out of 5

Cabin / Stateroom

2 out of 5
Very small. Maybe it’s just the inside cabins but the numbering of NCL cruise is simply weird.

Ship tip

Make reservations for specialty dining, shows as early as possible! Even if you have no reservations for the shows, go there half hour before show time and stand in the “standby” line, chances are you can get in.

Ports of call

Juneau, Alaska

4 out of 5
Tracy’s Crab Shack serves the best king crab! It’s walking distance from the pier.

Skagway, Alaska

1 out of 5
Didn’t dock in that port because of bad weather we were told. Found out that other cruise lines passengers were about to go ashore by tender.

Cruise Glacier Bay

3 out of 5
Glacier Bay is great. Beware of the homeless encampments in Observation deck.

Victoria, British Columbia

1 out of 5
Dock at 8:30pm leaves at 11:59pm. SMH.

Disembarkation

5 out of 5
The Port Valet worked without a hitch. We left our luggage outside our cabin the night before and picked them up at our destination. Disembarkation was fast.
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8 Comments

jodeecorona    1 year ago

Also was very disappointed with epic. Done with ncl.

Gwbigdog    1 year ago

Oops sorry 😞 thanks

PaulzyJC    1 year ago

What homeless encampments? Were they speaking about passengers "camping out" in the Observation deck? Well, when I was on the Bliss last year the crowded it got was during the Panama Canal crossing. But there were some sea days when I saw people sleeping on the couches in the Observation Lounge and on the Waterfront couches. I thought that was funny, because I was like: 'Why not just go to thier room?' Maybe they had inside small cabins.

AuntPinkie    1 year ago

Appreciate your detailed w. Sorry you were disappointed.

cruising2004    1 year ago

Sorry you were disappointed with your cruise.

cortneyb    1 year ago

I agree about the cabins. I've had an inside cabin on carnival and norwegian, and found Norwegians to be a lot smaller

javawoody    1 year ago

Thanks for sharing

RetiredRay    1 year ago

Interesting.

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