Misled into going into floating senior home

Item: Norwegian Dawn
Rating: 2.7
Author: AntonKonev

Norwegian Dawn Cruise Review to Caribbean - Eastern

AntonKonev

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 12

Overall rating:

2.7 out of 5

Verified Review

9 Night Caribbean (Boston To San Juan)

Sail date: November 03, 2017

Ship: Norwegian Dawn

Cabin type: Oceanview

Cabin number: 4582

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I was very disappointed with the level of service, with the quality of entertainment, with the friendliness of the staff, with the reaction of management to complaints. This cruise is ideal for senior citizen but not for a young person.

Embarkation

4 out of 5

Fast and efficient embarkation.

Ship experiences

Food and Dining

1 out of 5

All staff were not very friendly and did not smile. Food selection was poor. Service was poor. Servers refused to make recommendations. When we complained to management, those complaints were met with laughter.

Onboard Activities

1 out of 5

There is only one pool and it was often overcrowded. The fitness center was fine. There are hardly any other activities to join.

Entertainment

1 out of 5

The cruise director jokes were lame. The signers missed notes and did not sound good. DJ was not very good either. Performers did not want to speak to us after the performance.

Service and Staff

1 out of 5

No one smiled. Steward did not acknowledge female occupant of the cabin. Staff were not helpful.

Ship Quality

3 out of 5

The ship does not have a lot to do.

Cabin / Stateroom

4 out of 5

Cabin was small but comfortable and clean.

Ship tip

Only sail on it if you are a senior citizen. There is very limited young crowd onboard.

Thumbs up

Ports of call

Boston, Massachusetts

4 out of 5

St. John's, Antigua

4 out of 5

Fort-De-France, Martinique

4 out of 5

Castries, St. Lucia

4 out of 5

Basseterre, St. Kitts

4 out of 5

Frederiksted, St. Croix, U.S.V.I.

4 out of 5

San Juan, Puerto Rico

4 out of 5

Disembarkation

4 out of 5

9 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise with us.

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kellyjudkins 6 years ago

I have been on the dawn four times and only once did I have a bad Steward. He had quite a personality but was just lazy. The dawn is a relatively small ship if you want excitement I would book the larger ones where you have to push your way through everything.

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esm54687 7 years ago

☺

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gampy 7 years ago

Not quite identical. One was two stars, the other was three stars. 🤓

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esm54687 7 years ago

Do you think posting two exact reviews using two different usernames add to your credibility??? You're that person at a party that has no real valuable input but feels that if they say it enough people will believe them...

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luv2cruztoo 7 years ago

Oh just saw this was for NCL Dawn. We sailed that a few years ago and I guess it depends on staff since they switch out every 6 months but we always had great time with NCL- actually one of our favorite but not many ports/ships☹️ I'd have to agree with you though as far as activities- there weren't many planned stuff going on like carnival has but then again the NCL Pearl had a ton.....guess it really depends on crew at the time. Maybe cruise carnival Next time- usually more activities.

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luv2cruztoo 7 years ago

Was this for Vista??

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PandCcruisers 7 years ago

Derek That’s a good one. That’s what the crew was probably thinking.

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DerekMire 7 years ago

Stay home then

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Other reviews of this sailing

Always a pleasure to sail on the NCL Dawn.

Misled into going into floating senior home

The Cruise was wonderful. We were one of the first (if not the first ship) into St Thomas after the Hurricanes. The staff on this ship was truly amazing.