Misled into going into floating senior home

Item: Norwegian Dawn
Rating: 2.7
Author: antonkon1

Norwegian Dawn Cruise Review to Caribbean - Eastern

antonkon1

Contributor Level: Purser

251 Days Till Next Cruise

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 14

Overall rating:

2.7 out of 5

Verified Review

9 Night Caribbean (Boston To San Juan)

Sail date: November 03, 2017

Ship: Norwegian Dawn

Cabin type: Oceanview

Cabin number: 4582

Traveled as: Couple

Reviewed: 7 years ago

Review summary

I was very disappointed with the level of service, with the quality of entertainment, with the friendliness of the staff, with the reaction of management to complaints. This cruise is ideal for senior citizen but not for a young person.

Embarkation

4 out of 5

Fast and efficient embarkation.

Ship experiences

Food and Dining

1 out of 5

All staff were not very friendly and did not smile. Food selection was poor. Service was poor. Servers refused to make recommendations. When we complained to management, those complaints were met with laughter.

Onboard Activities

1 out of 5

There is only one pool and it was often overcrowded. The fitness center was fine. There are hardly any other activities to join.

Entertainment

1 out of 5

The cruise director jokes were lame. The signers missed notes and did not sound good. DJ was not very good either. Performers did not want to speak to us after the performance.

Service and Staff

1 out of 5

No one smiled. Steward did not acknowledge female occupant of the cabin. Staff were not helpful.

Ship Quality

3 out of 5

The ship does not have a lot to do.

Cabin / Stateroom

4 out of 5

Cabin was small but comfortable and clean.

Ship tip

Only sail on it if you are a senior citizen. There is very limited young crowd onboard.

Thumbs up

Ports of call

Boston, Massachusetts

4 out of 5

St. John's, Antigua

4 out of 5

Fort-De-France, Martinique

4 out of 5

Castries, St. Lucia

4 out of 5

Basseterre, St. Kitts

4 out of 5

Frederiksted, St. Croix, U.S.V.I.

4 out of 5

San Juan, Puerto Rico

4 out of 5

Disembarkation

4 out of 5

6 Comments

Gwbigdog 1 year ago

Thanks for sharing your cruise with us.

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kellyjudkins 6 years ago

You have to be friendly and smile and be nice and they will give you the same courtesy. I had a friend who was very nasty and guess what they were very nasty right back. I however joke with everybody and had wonderful service

Thumbs Up 1

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esm54687 7 years ago

Do you think posting two exact reviews using two different usernames add to your credibility??? You're that person at a party that has no real valuable input but feels that if they say it enough people will believe them...

Thumbs Up 4

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luv2cruztoo 7 years ago

It all depends on staff AND passengers attitude

Thumbs Up 0

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Kevincito 7 years ago

How many profiles do you have here? Copy paste copy paste lol

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kgould4 7 years ago

Stay home then

Thumbs Up 2

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Other reviews of this sailing

Always a pleasure to sail on the NCL Dawn.

Misled into going into floating senior home

The Cruise was wonderful. We were one of the first (if not the first ship) into St Thomas after the Hurricanes. The staff on this ship was truly amazing.