Misled into going into floating senior home

Norwegian Dawn Cruise Review to Caribbean - Eastern


Contributor Level: Deck Hand
Experience: 4-6 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

2.7 out of 5
Verified Review
9 Night Caribbean (Boston To San Juan)
Sail Date: November 03, 2017
Ship: Norwegian Dawn
Cabin Type: Oceanview
Cabin Number: 4582
Traveled As: Couple
Reviewed: 26 days ago
I was very disappointed with the level of service, with the quality of entertainment, with the friendliness of the staff, with the reaction of management to complaints. This cruise is ideal for senior citizen but not for a young person.
4 out of 5
Fast and efficient embarkation.

Food and Dining

1 out of 5
All staff were not very friendly and did not smile. Food selection was poor. Service was poor. Servers refused to make recommendations. When we complained to management, those complaints were met with laughter.

Onboard Activities

1 out of 5
There is only one pool and it was often overcrowded. The fitness center was fine. There are hardly any other activities to join.

Entertainment

1 out of 5
The cruise director jokes were lame. The signers missed notes and did not sound good. DJ was not very good either. Performers did not want to speak to us after the performance.

Service and Staff

1 out of 5
No one smiled. Steward did not acknowledge female occupant of the cabin. Staff were not helpful.

Ship Quality

3 out of 5
The ship does not have a lot to do.

Cabin / Stateroom

4 out of 5
Cabin was small but comfortable and clean.

Ship Tip

Only sail on it if you are a senior citizen. There is very limited young crowd onboard.

4 out of 5
4 out of 5
4 out of 5
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