Norwegian Breakaway Cruise Reviews - Reviews

Save your money and your sanity. Basically spring break at sea with bad food, bad service and no toilet in stateroom. Nickel and dimed. Loud, crowded. I did an NCL cruise to Bermuda in 2013 and did not have the horrible experience I had this time around (2024). Ports of call were decent and weather was great but other than that, nothing good to say.

I was really disappointed in this cruise that I booked for my 60th Birthday with my Family. They were not impressed with NCL and this sailing did not give me any backup support to encourage them to sail with them again. I sail on NCL because of the solo travelers program and cabin offers but if I have this same experience again I will reconsider using NCL,

Overall the ship, the food, and the service was just ok. But great weather and good friends made for a nice week away.

This cruise already wasted enough of my money and time. You know what you did wrong because we complained enough and you didn't care.

This was our first time in the NCL Haven. It was an experience like no other on a cruise ship. The service was above and beyond what is expected and the food and drinks were great. It was nice to have a quiet place away from the rest of the ship, although you could always enjoy these activities any time you wished. Really a different way to travel. We will be doing this again.

All in all, we had a nice time. The Breakaway is a large ship and crowd management is important to the overall experience. The chair saving by the poor continues to be a problem leaving many chairs empty for extended periods of time with many people unable to fing a seat.

This was only my second cruise on Norwegian and I did sign up for the cruise next package that will give us a discount on future cruises. I would suggest that you research the ship prior to going on this or any cruises.

Cruise was worth the money spent. I enjoyed myself and looking forward to doing it again

My overall review is simple. We joined this cruise to attend a cousins 30th birthday celebration. I also traveled with a first time cruiser and what I have experienced on past cruise ships is not what I experience on this cruise NCL/breakaway. The cruise staff were thin and rushed which made the service we received feel cold and rushed or forgotten about. The breakaway ship was clean and put together well but as you looked closer throughout the week areas and items were worn and needed replacing or fixed (couches, tables etc). Time spent on the islands were just not enough specifically I am referring to st thomas and ncl's own island. Would I go on a cruise again YES in a heart beat (we had a blast) :) but I would look closer at the cruise line/ship first.

We enjoy Norwegian other than toilet not working. Big inconvenience.

I'm certainly not in any type of a hurry to sign up for another cruise in my immediate future.

First time cruisers. We enjoyed ourselves and the cruise overall.

Lori Brattina was excellent as our travel agent from start to finish. She spent many hours answering questions, providing detailed information, periodically calling/emailing throughout the waiting period for our trip, double checking we had everything we needed to have an easy embarkation, and even checking in on us during our trip. Lori is very accurate, thorough, and patient with all of our questions. We had the trip of a lifetime and Lori is much to thank for this experience. It was our first time cruising ever, we took four kids with us under the age of 15, and all six of us had the time of our lives. Thank you Lori for your guidance and support. We will absolutely cruise again and use Lori @ Dream Vacations as our agent! We had amazing service, great food, my kids made lifelong friends on the ship, as adults we loved the evening entertainment. Syd Norman's Pour Haus band was incredible- the Fleetwood Mac show and 80s Prom was phenomenal. We had so much fun laughing and singing with the Howl at the Moon guys. Atrium entertainment was fun and full of laughs and the dancing by the cruise directors was Wow! Our cabin was clean and had plenty of storage- our steward was phenomenal. My teenage boys loved the basketball courts and made long distance friends and my younger daughter loved all the water activities and choices. We had so much fun at each of the ports. Cozumel Paradise Beach service was top notch and the floating water park was a hit for the kids. Roatan the sloths made a core memory impression on all of us, the underwater glass boat showed us the second biggest reef in the world, and Henry Morgans beach gave us a taste of the Roatan water and somewhere to grab food and drinks. Harvest Caye pool is top notch and the beach chairs give a great view of the ocean. We loved the scenic river raft tour to Lake Bacalar while in Costa Maya and our tour guide Ishmael was full of information and helpful and advocated for an authentic Mexican meal at the end. We had the best time and can't wait to go again!

Had a nice time overall. Picked the wrong cruise for us; wrong time of year for a nice anniversary cruise for a mature couple. Learned what to do/not to do for next cruise.

Overall, my family had a great time on the Breakaway! This was our first experience on a cruise ship and we did not know what to expect nor did we have anything to compare it to. The ship was clean and staff was very friendly and helpful. The food and drink selection was wonderful with a variety of options. It was a bit windy some of the days so we missed out on some of the outdoor activities but plenty of other things to do on the ship. We went during Spring Break so there were a lot of kids (to include my own) to compete with but that is to be expected when you travel during times like that. We had a great time

I have ben on 30+cruises.The food was not good. bad room steward and toilet would not flush .Cost way too much for service and quality of food!!!

I thought this cruise was amazing. The ports, excursions, ship activities, food, drinks and cleanliness was well worth the price. We'll definitely be cruising with Norwegian in the future!

This was such a wonderful trip. The weather was perfect, staff and crew were friendly.

Absolutely amazing. Highly recommend this boat to everyone. The staff is amazing.

The ship and the "floating hotel" functioned flawlessly. Even as an experienced world traveler, I was enthralled by the views, the food and the service.