Norwegian Breakaway Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

Value of NCL cruises has been steadily decreasing over the years.

Sail Date: July 01, 2016

Reviewed: 11 months ago

Traveled As: Large Group

Room Type: Balcony

The Breakaway was intended to server over 4,500 passengers, but the pools, theaters, and Atrium area cannot accommodate this number of people. They can no longer claim to be "freestyle" when reservations are required for many dining and entertainment functions. The service was very slow. This was not due to the staff themselves since they always tried their best to make the customer happy. The problem appeared to be under-staffing. NCL has implemented cutbacks in services as well as increases in fess and charges. They will no longer allow bottled water or soda to be brought onboard and will soon replace the free Uptown Grill with an a la carte fee-based version of Maragritaville. I can no longer recommend NCL. If you do wish to try an NCL cruise, I suggest doing the Gem out of NY rather than the Breakaway.

Cabin / Stateroom
Great Room Steward. Did not feel vibrations while ship was in motion like at mid-ship two years ago.
Embarkation and Disembarkation
Ship Quality
Beautiful ship, but many design flaws.
Destinations and Excursions
Onboard Activities
Breakaway has some of the best attractions on board.
Children's Programs
Service and Staff
Staff were great, but they couldn't keep up with demand.
Food and Dining
Food was great, but took a while to get your meal.


Try O'Sheenans for breakfast, lunch or dinner. Uptown Grill has great burgers and salads. Make reservations in advance for specialty restaurants. Try the liquor tastings on At Sea Days. There are lunches available in Modernos for free on some at sea days.

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