Norwegian Breakaway Cruise Review to Caribbean - Southern

Deck Hand

7+ cruises


Helpful Votes

3 out of 5

service charges, upgrades

Sail Date: January 03, 2016

Reviewed: 9 months ago

Traveled As: Couple

Room Type: Inside

the service charges are way out of line, the are double dipping on the charges we pay 18% additional with the daily  service charges  on the specialty restaurants . Included in the service charges were for the dining room when the dining room for lunch was closed on all 8 port days. The buffet needs a complete overhaul the other options weren't any better.  We had spoken with several passengers who were not al loyal as we are and they got upgrades from a inside to a balcony. one couple we spoke to got an upgrade from a mini suite to the Haven. We never ever got an upgrade  I hope this reaches Ncl CEO


Cabin / Stateroom
Embarkation and Disembarkation
We are platinum members and one of the amenities is to disembark first well they called every color after the walk offs and we had to wait in line for almost an hour they used to call the colors one at a time this time they called all colors what a mess it was
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining



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