service charges, upgrades

Norwegian Breakaway Cruise Review to Caribbean - Southern


Contributor Level: Deck Hand
Experience: 7+ cruises
Reviews: 0
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
14 Night Southern Caribbean (New York Roundtrip)
Sail Date: January 03, 2016
Ship: Norwegian Breakaway
Cabin Type: Inside
Cabin Number: 5221
Traveled As: Couple
Reviewed: 1 year ago

the service charges are way out of line, the are double dipping on the charges we pay 18% additional with the daily  service charges  on the specialty restaurants . Included in the service charges were for the dining room when the dining room for lunch was closed on all 8 port days. The buffet needs a complete overhaul the other options weren't any better.  We had spoken with several passengers who were not al loyal as we are and they got upgrades from a inside to a balcony. one couple we spoke to got an upgrade from a mini suite to the Haven. We never ever got an upgrade  I hope this reaches Ncl CEO

 

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

CAGNEYS AND THE BISTRO WERE VERY GOOD

5 out of 5
3 out of 5
5 out of 5
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