Noordam Cruise Review to South Pacific

Contributor Level: Purser

4-6 cruises


Helpful Vote

4 out of 5

Excellent itinerary and superb experience

Sail Date: March 25, 2016

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

we loved this cruise and enjoyed the many visits to new and interesting places. We even loved the large number of sea days as HAL had the best entertainment and specialty programmes of any of our past cruises. We deeply regretted the lack of communications by the Captain when the ship had a mechanical problem in Napier and the lack of communication and inaccurate communications was both unnecessary and unacceptable. We missed one day in port (which was fully understandable) but we missed two important stops on our itinerary which was unacceptable! We had planned on meeting friends in Auckland who had offered to drive us to their summer place in Bay of Islands to rejoin the ship--- a two year plan that was abandoned by the Captain--- as we missed both stops! The financial payment by HAL was insufficient to say the very least compared to the loss of two very important stops which were abandoned. Despite this incident, we thoroughly enjoyed the cruise and we continue to recommend HAL to our friends. We would also note that HAL, like all commercial enterprises today, have significantly increased the work of its excellent Indonesian and Philippine crews--- it seems our teams had more rooms to clean and more tables to serve than in the past! This did not reduce the quality of was just evident that the crew was often overloaded with work! 


Cabin / Stateroom
We were upgraded to a handicapped balcony cabin and it was excellent. The extra space and the walk in shower was particularly appreciated. The special balcony was extremely nice for breakfast and viewing as it was large and angled forward.
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Most of the destinations were well organized. We deeply regretted the cancelling of the stops in Auckland and Bay if Islands. We also judged the excursion in Pago Pago to the Dollar Beach was the worst organized and poorly designed that we have ever had on HAL. It was useless!
Onboard Activities
Generally very good. The Hawian team was excellent as was the speaker Harry Strong.
The BBKing Jazz group was absolutely amazing! We closed almost every evening with them! The dancers and singers were also the best we have ever had on a cruise ship!
It made the trip extra special for us.
Service and Staff
Food and Dining


The Noordam is an excellent ship and its size Is "just right". We regret the excessive efforts to market, market market its customers, art work, souvenirs! But the crew is absolutely superb and makes cruising ideal. Note, however, the reservations we had about the Captain.

Was this review helpful? 1

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top