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Awesome Trip by sritacco

Sail Date: / Traveled As: Couple

Overall, this was an excellent trip. We like sea days and had plenty of them. Ports were good for the most part, with some better than others. Food, crew, staff and atmosphere on the ship were superb. HAL is more like cruising should be instead of the mega-ships that want to bring amusements and the town atmosphere to sea instead of emphasizing the cruise aspect.

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Was this review helpful? 4
2 Comments

It was OK not exceptional not poor by bocathill

Sail Date: / Traveled As: Couple

Except for our experience with you medical personnel and the embarkation process it was a good cruise.

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Was this review helpful? 3

Amazing experience in Alaska by Mastel

Sail Date: / Traveled As: Family (older children)

Our family of 4 went on the cruise from Alaska to Vancouver, something I had wanted to do my entire life growing up in Alaska. I moved away to college 30 years ago and then on to the East Coast. I went back with my family so they could see it with me. The scenery and cruise far exceeded all of my expectations. It was my first cruise and I had heard various thoughts on cruises in general on various cruise lines and destinations. This cruise was excellent in every way, on the ship and off. I recommend it whole heartedly to everyone.

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Cruise was good. Quality of HAL not quite what I expected by sergiokapusta

Sail Date: / Traveled As: Couple

We have cruised extensively. This was our 5th HAL cruise. Compared with previous cruises, I think that the overall quality of HAL was lower. Food at the main restaurant was disappointing, both in quality and selection, especially lack of vegetarian options. The restaurant was 1/2 empty for the late seating. Perhaps other guests also found the food not very attractive. Staff were helpful and attentive, but there's little they can do to improve the food. Haines is a poor choice for a visit. Skagway is where the action is. There are many tour choices at each city along the cruise. We found the selection great, prices more reasonable than through reservations, and the quality good with only one exception (the hike and float in Skagway).

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Was this review helpful? 8
1 Comment

Wonderful Alaskan Cruise by natish8

Sail Date: / Traveled As: Couple

I had a wonderful time. The optional excursions (river rafting, whale watching, and flightseeing) made it even more memorable.

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Was this review helpful? 4

Perfect Cruise To Discover Alaska by wallyworldman

Sail Date: / Traveled As: Couple

We were very pleasantly surprised by our experience on this ship. Despite our laughter at some of the decorating choices made back in the nineties, the crew and the procedures on this ship are top notch.

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Was this review helpful? 3

Awesome Alaska Cruise by DannyBob

Sail Date: / Traveled As: Couple

We were not cruise people prior to this, but this one won us over. True to prior reviews, Holland America caters to more of a senior crowd, which was great for us. The service, food and activities were fantastic.

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Was this review helpful? 10

Majestic Alaskan Cruise by Madrussian6

Sail Date: / Traveled As: Couple

Overall we had a wonderful experience on Holland America and based on ecological and environmental guidelines the ship went to sleep at Midnight. It cost a lot but do the helicopter to a glacier and two mile hike

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Was this review helpful? 6

Good Cruise by jmsikora

Sail Date: / Traveled As: Couple

Pretty good cruise overall. See comment above regarding deck chair noise in 8147 from the Lido deck. Service seemed a bit less than we've encountered on other Holland America cruises. Still very good but somewhat inconsistent (except the Pinnacle Room and Bar).

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Was this review helpful? 9

A very happy ship by ODJ

Sail Date: / Traveled As: Couple

This was our first cruise with Holland. We had the good fortune of sailing with a superior captain who knew how to motivate his staff. All crew encounters were pleasant. Your folks actually seemed happy to be aboard. The cigar room was a gem!!!!!!!!!!

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Was this review helpful? 6
1 Comment

Wonderful Australia & New Zealand Trip by williamslinda

Sail Date: / Traveled As: Singles/Friends

This was probably the best vacation ever. The ship and crew were wonderful. The ship review should have gotten a 5.0, but they added in the port excursions as well.

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Was this review helpful? 10

Perfect Cruise by vencebarnes

Sail Date: / Traveled As: Couple

I cannot thank Joy and Camille in Neptune lounge enough and Mada and Yohannes for our room service and Noel in Pinnacle

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Was this review helpful? 8
1 Comment

Alaska Cruise by slching

Sail Date: / Traveled As: Couple

It was a good cruise. Ship needs some updating. The staff was very friendly.

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Was this review helpful? 12
1 Comment

Truly Nice by davidstowers

Sail Date: / Traveled As: Couple

Overall great. We’ve been on Norwegian, Royal Caribbean, and Carnival Norwegian, Royal Caribbean, and Carnival and Holland America was our favorite. Older more conservative crowd. We liked the Lincoln Cemter stage entertainment and of course Alaska speaks for itself.

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Was this review helpful? 14
2 Comments

Excellent Alaskan Cruise by CareDavis

Sail Date: / Traveled As: Couple

We had excellent service on the ship. The staff was helpful and friendly.

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Was this review helpful? 7
2 Comments

SHIP WAS GREAT TRAVEL AGENT WAS BAD by jdkrak

Sail Date: / Traveled As: Singles/Friends

THE SHIP WAS GREAT AND HAVE SAILED THIS SHIP BEFORE. HOWEVER WE WERE IN THE DARK BECAUSE OUR TRAVEL AGENT FROM NEVER GOT BACK TO US AND NEVER CORRESPONDENT WITH US FOR THIS CRUISE. ONCE HE GOT THE BOOKING HE GAVE US NO THANK YOU OF ANY KIND. DANIEL HAMMERS IS HIS NAME. OTHER TRAVELERS ON THR CRUISE HAD RECEIVED MANY EMENITIES AND DISCOUNTS ON THE SHIP. NEVER GO WITH .

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Was this review helpful? 11
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No thanks to , but Holland America pulled through! by Kansastravelers

Sail Date: / Traveled As: Couple

We were told by HA that selected our cabin placement and it was the worst we've ever received right next to the engine. This was our third time using and our Fifth time using Holland America. Once we boarded the ship HA guest services did the best they could to give us a better room. We won't be using again.

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Was this review helpful? 11
2 Comments

Horrible embarkation by j13rogers62

Sail Date: / Traveled As: Family (young children)

After flying all night we arrived to check in at 10:30 am and board, hoping to get some sleep. Due to computer issues could not board until 3:30 pm. Especially frustrating with a 1 yr old in tow. MUST GET BACKUP SYSTEM!!!

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Was this review helpful? 2

Beautiful Alaska by mamajo730

Sail Date: / Traveled As: Singles/Friends

Ship is starting to look tired. Time to update rooms. Love all the fresh flowers throughout the ship.

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Was this review helpful? 5

A good time by JoeKnows

Sail Date: / Traveled As: Couple

overall a very good cruise and a great value! Staff was very nice and accomodating. Captain was not very visible but I guess this ain't the Love Boat. Still...no presence at gala night that I know of. I felt rushed out of my room on debarkation day by steady intrusions at my room by staff. I get it that staff needs to turn the room but that's not really my problem. Don't rush the staff so much or hire more staff!

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Was this review helpful? 5
1 Comment

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