Nieuw Statendam Cruise Reviews - Reviews

Explore more than sightseeing the Fjords. Great food

HAL has lost its finer touch, ever since the Carnival Line bought it. Bingo pot is 1/10 of what it used to be. What ever happened to the soups - they were spectacular - now they are pretty much non-existent. Peanuts are stale. Design of the Crow's Nest leaves much to be desired. Events are double booked in the same physical area - too loud to participate in one only. NOTES was cancelled even tho there were eight signed up - no-shows resulted in our not being able to participate. Excursions are more expensive and less interesting. That said, we are closing in on earning five stars so we will probably continue - but we're inclined to explore Celebrity. BTW great Captain - excellent driving in rough seas!

Amazing Cruise. I do love Holland because of the crowd. Not many big party animals which I love!

I would highly recommend this cruise to anyone. Honestly, I saw previous reviews about the average age being over 60, but I did not feel that way. I'm in my forties and my child is in her teens and we felt more than welcomed and there were plenty of activities for us both to do.

The itinerary change caused by a mechanical problem with the ship really detracted from our overall experience. This change led to the ship arriving in Aruba very late in the day limiting or eliminating excursion opportunities. There was less time spent in both Aruba and Curacao than stated in the original itinerary which was very disappointing. Overall we just don't feel that at least on this cruise Holland America delivered the experience that we were expecting.

Generally I was disappointed with this cruise. I been on many cruises and the service on the cruises should be the number one priority besides safety of course. Guest services really surprised me with the lack of empathy I got at the desk. The need more supervision on the floor at peak times in all areas.

Family group who enjoyed our HAL experience very much.

It was my first time. We enjoy it a lot. The only problem was I wish they had more activities for kids. The staff was friendly, the food was good. They just need more people in the bar to serve

Newer ship with an outstanding crew. I would recommend it to anyone that is looking for fun and relaxation.

We liked the relaxation of the cruise and the service provided by the awesome staff. Just wish there was more variety in the shows. We will explore other Cruise lines for our next trip.

Great trip overall Ship was clean and comfortable Staff was outstanding.

I have to say if you're interested in taking a cruise anyone of Holland America's ship s will be a memorable experience.

Holland exceeded expectations! Great ship and even better crew! If you want to relax and not be over crowded this is your cruise line. This was our first cruise and we absolutely loved it! We will look to go again!

Cruise is good for an older crowd. But if someone young goes, go with the flow you’ll enjoy it.

We had a relaxing time- didn’t “do” a lot of shore excursions.

Beautiful boat; great food; wonderful entertainment; terrible service. Not sure what happened but they changed our room (upgrade) the last minute without informing us. Instead of being in the middle of the boat we were placed upfront near the elevators, though probably a better room. Wife wanted something quieter; asked to be moved and was told that only HQ could grant that request. Requested again and they moved us to a smaller room that had the toilet problems (I suspect that was why it was unoccupied). Hence we got a quieter room with a toilet that didn't flush. The boat probably knew, HQ didn't. Lack of communication and disconnection between the customer, ship staff, and HQ makes for interesting times. When will they get their act together?

Enjoyed the cruise. It was pretty smooth sailing all the way.

I wanted sunshine and warm weather and it was almost perfect. Loved watching football playoffs at the pool. Food and service excellent as expected on a HAL ship.

This ship is beautiful. Next time to ensure better weather I would take a cruise that goes deeper into the Caribbean where it is warmer and less likely to have rain.

Sales person representing cruise was terrible. I cruise Saleslady: Holly Quest