Nieuw Statendam Cruise Reviews - Reviews

The weather was great. Excursion to Santiago, DR was great. Cabin was wonderful. Great new ship.

Must use spa facilities it was most relaxing, just wish staff did not push product so hard after massages.

Enjoyed this beautiful ship and activities very much. Overall quieter vibe than some other cruise lines (no hairy chest contest at the pool or water slide and miniature golf) but I happen to like that for a change. Service staff friendly and helpful. Food excellent and great entertainment. Only issue was 24 hour light outside on veranda, which prevented our using it from sunset to sunrise. Guest services said it was for safety-stairwell above these rooms affected 8177 to 8155. So avoid them if you like to sit there at night. Also noise from bar above but cannot hear that in room.

magical-- relaxing --refreshing-- staff/crew superb!

Overall a lovely ship and great crew. The Lido food, Tamarind, snacks...all were really good quality. Very clean ship. Entertainment was blah. Felt rushed by the dining room staff. The room was awesome!

I did research prior to going on this cruise, I'm so greatful CruiseOnly recommended Holland America and this new ship. Excellent choice and it left me with a great first impression. Recommended to others and a group of us will be booking in March a Cruise in September. Thank you for such a great experience!

We've been crying for 20+ years and are 3 star Mariners with HAL. Overall we were disappointed with the quality of the food, staff and large number of families with small children. OK, I get it, it was a holiday cruise but HAL has always catered to an older clientele . Yes, they were well behaved. Did we book another cruise, yes. We will give HAL one more chance.

We had higher expectations of the cruise since we took this exact cruise last year and were very impressed. It seemed that Holland was reducing in some areas....no flowers in the lido or main dining...high tea was poorly served and the sandwiches offered were unimaginative...just wheat and white bread...servers pouring across the table, etc. The sushi was very nice but the servers were confused as to who was doing what and the food delivery did not flow properly. Servers were polite...but had to ask several times for tea, sake...servers always thought some one else was getting it.

Like I said earlier that shift needs a complete culture adjustment, the staff feels that they’re doing you a favor and there are unpleasant people there were a few that were nice but 95% of them had attitudes and felt like they were doing you a big favor by being there, never again will I Cruise on Holland America. It actually gave me a very bad taste about ever cruising again.

Beautiful new ship (less than a year old). On-board activities were stale and needed some updating. Ports were uninteresting (but I was more interested in ship than ports, so that's on me). Food was great and plentiful. Really enjoyed the Dutch Cafe (great coffee, snacks and for people watching). Nice to see that HAL has relaxed the dress code, only about 30% dressed for dinner.

I wouldn't recommend this ship unless you want to nap all day at sea or avoid getting run over by a Hover-round. We cruise 2-3 times per year for 35 years, we've been on Carnival, Royal Caribbean, Celebrity, Norwegian , Princess and now Holland America and I must say the entertainment and on-board activities were the worst we've ever experienced.

The cruise line was excellent , the service and food was prime. The world stage shows were not that great. The music at night was excellent! No music during the day unless Classical performances.

Nice cruise, broken promises. $100 credit!!!!!!!!!!!!!

When in San Juan the Carnival Breeze was docked next to our ship.While returning back to ship on the Carnival side they were playing Caribbean music and dancing on the dock with the ship dancers on the Nieuw Statendam side they were handing out cold towels.Which side would you rather be on?

Great ship design, comfortable cabins, pleasant staff and for cruise ships a lot of forward thinking went into customer interactions. The more that goes online the better when onboard.

We enjoyed the cruise. Our cabin was nice and comfortable. The crew was polite and helpful. the Bonus internet was appreciated and we used the beverage gift card for specialty coffee. the entertainment on the main stage was lacking but the entertainment at the Billboard was excellent, and so was the entertainment at the Lincoln center. the Port of calls were interesting, but perhaps the ship could have a stop in Bermuda as well.

Have a wonderful vacation but too many days at sea makes the trip a little bit boring with limited entertainment. But overall have a great experience and made some friends on the ship

Ports were very exciting some more beautiful then others. Ship needs better shows.

Excellent ship.

We appreciated the fact that the ship only had 2700 people. It was a perfect amount - not too crowded and easy to move around. We did not have a problem finding a seat at the pool area, dining room or entertainment. Having been on a cruise with 5000 people and a ship with only 680, this was a perfect blend of cruisers. Thank you for a great time.