Cancellation and change of cruise schedule without prior notice

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Review summary

I couldn't see Greenland, which I wanted to see, because Holland America canceled and changed the schedule. According to the letter from Holland American, the weather in Greenland was changed due to ice conditions for the safety of our customers. However, it was 8 degrees Celsius (46.4 F), which is typical summer weather in Greenland, and there was no unexpectedly heavy ice conditions as Holland American said. If we had not sailed to Greenland from the beginning and only went to Iceland, we would have taken a plane to Iceland instead of taking the cruise. That would have been more cost-effective and time-efficient. This time, Holland American should provide grounds for why we couldn't go to Greenland due to technical issues and provide compensation for this. Not only me, but also the other people who were on board said that they had no idea about the schedule change before boarding. In conclusion, I forgot to trust Holland American and my vacation was ruined. I am just glad that I was able to return home safely and in good health.

Embarkation

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Copenhagen, Denmark

Alesund, Norway

Husavik, Iceland Did not visit port

Isafjordur, Iceland

Nanortalik, Greenland Did not visit port

Qaqortoq, Greenland Did not visit port

Reykjavik, Iceland

Disembarkation

Other reviews of this sailing