Nieuw Amsterdam Cruise Reviews - Reviews

The turtles in Cuyutlan need our help, almost all people on the 2 tour buses were shocked about this terrible place. The turtles must being set free now, close the place, please help this beautiful animals.

Masks were not mandatory, they should be. Excursion problems.

The cruise was absolutely wonderful. The ship, itself, was a perfect size. The food and drinks couldn't have been better. And the staff - all of the employees (especially those mentioned earlier), and even the officers were friendly and always offering to help. A Perfect Cruise!

The ship was only at half capacity, so there was no waiting for anything.....very nice!

unless ship was in better condition would not go on again

It was our first time on Holland America and may be the last. We were very disappointed to see our itinerary completely changed (and the last stop canceled) since it’s not what we purchased. We ended up spending most of the days on the ship and all we received was a rehearsed apology. The food, cabin and restaurant service, and nightly entertainment were great! Since we spent most of the 5 days on the ship, we played board games a lot so the Exploration room was the most visited room by us. Although the internet connection was ridiculously expensive (we chose to be electronically disconnected from the world), the free Movies on Demand were greatly appreciated. We watched at least one movie every day.

Relaxing and fun. The crew really went out of their way to make you feel good. From the bars to restaurants all had outstanding service

Food was good and safe and excellent service. However you have to take Covid test 48 hours before your are on the ship.

Had we known this ship was for an older retired demographic we would not have booked it. It was only our second cruise and we did not expect this. However it was nice to be on a cruise with zero kids on board. So if that’s something you are looking for than this is the cruise for you.

This cruise was enjoyable, for the most part, and service was excellent. However, if you are at all leery of taking a cruise because of Covid, DO NOT TAKE THIS ONE. Holland America talks a good game concerning Covid precautions, particularly when it comes to mask wearing. In fact, “masks required” signs are everywhere, but the rule was never enforced, and passengers knew it, despite complaints from a number of passengers (according to guest services).

Great trip. Will utilize holland America, again. With covid, felt guests and staff did the best we all could to be safe.

Our cruise was just what the doctor ordered very relaxing.

Ship was only about 60% capacity. Nice not to wait in lines, poolside chairs readily available. We like sailing on the smaller cruise liners vs the Huge Megaships.

Overall this was a great cruise! Very relaxing, great food, just not a ton to do

I had a wonderful time and the food was excellent!

We have been sailing with Holland America for nearly 30 years and have come to love the Grand Voyages and other longer cruises. It had been nearly 7 years since we took a 7 day Caribbean cruise and it was disappointing compared to our most recent cruise - the circumambulation of So. America 2with 4 days in Antarctica. We realize that this was an incredibly cheap cruise but still the repetitive, blah menus were shocking, No evening turn down service with a chocolate was greatly missed - who wants to step over wet towels from a late morning shower all day and night until room service the next morning? A displayed, printed menu outside the Ding Room was greatly missed (yes, we know we could look at it on the Navigator), Daily printed world news was greatly missed. The 2 movies shown were at least 25 years old. Desserts in the Lido were terrible. Desserts in the Cannellito were not good compared to past visits. The new New York Pizza station was good except they kept leaving the cheese off our pizzas (when there are only 4 toppings - cheese, sauce, onions and chickens, forgetting an ingredient seems odd). No early evening music. Terribly overpriced photos and highly overpriced internet on a per photo or per diem charge on longer sailings. An absent Maitre D in the Dining Room. The cruise is very, very cheap.

The last cruise for Holland in Alaska this year. The ship was missing a few items that you would not expect. Who would think that they would run out of pepperoni for pizzas? That was the worst of it. Great ship

It was a fantastic experience... I would do it again...

It was restful, fun and most of all great without alot of unruly kids with drunken parents. The staff was phenomenal!!! Food was exceptional both in presentation and taste. Shows were entertaining. Cabin was wonderful bed extremely comfortable. I can't say anything but good things about it. My husband on the other hand was disappointed that there was no duck hunt on the cruise. (On our honeymoon cruise they hid rubber ducks all over the ship that you had to find and he missed that, yes it was a Holland America cruise, it was just a cute fun thing to do. And no, even though I wanted to, I did not strangle my husband because he complained about no duck hunt every other day on our Anniversary cruise) Seriously he had a great time too, he admitted it was better than he expected and he loves cruising on Holland America too.

Alaska is a cruise of a lifetime that you’re going to want to repeat. Put it at the head of your bucket list!