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Poor cruise.

Nieuw Amsterdam Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 96

Overall rating:

3.3 out of 5
Verified Review
Nieuw Amsterdam

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: January 11, 2020

Ship: Nieuw Amsterdam

Cabin type: Inside

Cabin number: 7117

Traveled as: Couple

Reviewed: 4 years ago

Review summary

I feel that they put money over satisfaction. Need more staff to wait on people. I would have rather they cancel cruise then go on only 1 engine. They could not put stabilizers out due to slow speed so very rough ride. Skipped the 1 port I really wanted to see, Turks and Cacios . It was the main reason I chose this cruise line. Never again.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5
Buffet was good. No waiters around pools to take drink orders. Might as well get it yourself

Onboard Activities

1 out of 5
Gym was only thing nice. No pool activities like other cruise ships.

Entertainment

3 out of 5

Service and Staff

4 out of 5
Steward was great. Aris was name. Goodcservicevin dining room. Just none on rest of ship

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5
Very comfortable bed.

Ship tip

They left dock with only 1 engine working. Ride was terrible. Unable to make port of call.

Thumbs up

Ports of call

Ft. Lauderdale (Port Everglades), Florida

4 out of 5

Grand Turk Island Did not visit port

Ship did not stop due to only 1 engine. Strong wind made travel a snails pace
Thumbs Up

San Juan, Puerto Rico

3 out of 5
Its a cool place with the forts and history. Again with going out with only 1 engine, they cut the dockbtime we were supposed to get.
Thumbs Up

Charlotte Amalie, St. Thomas

5 out of 5
Beautiful island. Again going with only 1 engine, they cut dock time.
Thumbs Up

Half Moon Cay, Bahamas (Private Island)

1 out of 5
Nothing to do but lay out on chairs. I did not meet 1 nice person on this stop. Everyone from waiters, bar tenders and other service people acted like they hated their jobs.
Thumbs Up

Disembarkation

1 out of 5
Getting off board was good but they damaged my luggage and I saw the lady next to me say they damaged hers as well
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5 Comments

Gwbigdog    2 years ago

Thanks for sharing your cruise.
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4Goodtimes    4 years ago

Unfortunate.
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cruisereckoning    4 years ago

Sounds like a lot of issues before you even left port. Hope your next cruise is much better.
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CruzeFan    4 years ago

Sorry there were issues. All cruise lines miss ports from time to time for various reasons - mechanical, medical, political, weather or other issues. As stated in the cruise contract everyone agrees to when booking, the ports or itinerary are not guaranteed. Hopefully you had a good comprehensive travel insurance policy that compensated you for the missed ports and itinerary change.
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jenyfur    4 years ago

Ugh!
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