If you’re a vegan do NOT book this cruise

Nieuw Amsterdam Cruise Review to Alaska - Gulf of Alaska

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall rating:

4.5 out of 5
Nieuw Amsterdam

7 Night Glacier Discovery Southbound (Whittier To Vancouver)

Sail date: July 07, 2024

Ship: Nieuw Amsterdam

Cabin type: Oceanview

Cabin number: 1001

Traveled as: Family (older children)

Reviewed: 2 months ago

Review summary

If you are a vegan, I would NOT recommend this cruise. I can’t choose an overall rating but if I could it would be a solid ZERO stars. If you can’t get one of your most basic needs met (food) it is going to ruin your trip.

Embarkation

5 out of 5

Ship experiences

Food and Dining

1 out of 5
I am a vegan and am leaving this here strictly so any other vegans don’t make the same mistake I did by booking this cruise. I was under the impression, based on Holland America’s website, that there would be plenty of things for me to eat. The website says “For guests who avoid meat and dairy, we have plenty of vegan choices in our restaurants.” But I still did my due diligence and called them directly, prior to booking, to confirm that there would be food for me to eat. I was assured there would be, and I was also told they put a note in my reservation noting my dietary requirements. After being reassured, I booked the cruise. However, once I was on the ship, I saw that the options for meals were extremely limited and in some cases nonexistent, aside from the menu in the main dining room. There was barely anything in Lido market for breakfast. Lunch options were equally sparse. There were no substantial breakfast meals on the room service menu (just cereal.) The burger place by the pool did not have vegan cheese, even though it was listed in the menu. The pizza place also did not have vegan cheese (meaning I couldn't eat there at all.) There was absolutely nothing available for high tea. (When I let them know, they gave me jello, which is not even vegan.) I am very disappointed that this is what Holland America calls "plenty of vegan choices." It's just flat out untrue. A good vegan menu in the main dining room for dinner is not enough to say you accommodate vegans when there are 2+ other meals in the day that are not well-executed. As a guest who is paying the same price as everyone else, I expected to be accommodated for all of my meals (not just one per day) and to be able to participate in the same activities as everyone else (such as high tea) when HAL bills itself as a cruise line that is “easy to cruise” with as a person with “special dietary needs.” (That came from their website.) Imagine being stuck on a ship full of food but scrounging for something to eat. After realizing things weren’t getting any better I contacted guest services. The staff did their best to accommodate me, and this was appreciated. However, there is only so much the staff can do if Holland America doesn’t plan properly for people with dietary needs like mine, so the additions were understandably still not great, and were still limited in comparison to the plethora of options everyone else enjoyed. I recognize they were doing their best but it was obvious they were doing what they could with the limited supplies they had on the ship. Unfortunately, because the food was so awful, it overshadowed what should have been a great time. I hope Holland America can do better. Note: I sent the above to guest relations after returning home and all they said was “sorry, hope you’ll cruise with us again.”

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Whittier (Anchorage), Alaska

5 out of 5

Cruise Hubbard Glacier

5 out of 5

Cruise Glacier Bay

5 out of 5

Skagway, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Cruise Inside Passage, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

5 out of 5

Disembarkation

5 out of 5
Was this review helpful? 4

7 Comments

Shh813     2 months ago

I agree with kdlady. Vegans are in a minority on the ship and bit should be expected. They have plenty of options for vegetarians. We’ve been on the Nieuw Amsterdam and their food was absolutely delicious but we’re neither vegans or vegetarians. Maybe cruising isn’t for you. I’m not sure if any cruises really cater to vegans but I guess you could put out a post to other vegans who they cruised with that had good vegan choices.

Gwbigdog     2 months ago

Oops sorry thanks

HeavySeas     2 months ago

Thanks for sharing your cruise experience

kdlady     2 months ago

Surely you understand that they have to cater to hundreds of people, and having a strict vegan diet means you are very much in the minority of people they are catering to. You must've known that going onboard.

rickynull     2 months ago

Being vegan isn't a dietary "need". It's a want or lifestyle. Lacrosse intolerance and allergies such as peanuts or shellfish allergies are"needs".

cruising2004     2 months ago

Sorry you were disappointed with your cruise.

damatok     2 months ago

Why are vegans always so bitchy?

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