Navigator of the Seas Cruise Reviews - Reviews

We had a great time.  The updates to the ship were great.  The staff was spectacular.  The teen program was good but could have been better.  The food was fair at best.  

First of all everyday we had to deal with an issue that wasnt ever resolved having to go down to the desk everyday like they told us to do and it still didnt work how they said it would. The money we spent on the on shore site was nothing like they said it would be we purchased the top of the line site and it was nothing like they said it would be. We saw two roaches in our room come from behind the fridge. All they did was put bait traps didnt spray like they should have. First cruise ever and dont plan on going on another due to this exprience.

That was the best cruise we have ever been on. Great staff,great food, great ship.  Take the time to learn all the events on the ship.  The staff is the best and very helpful and fun. 

We loved the ship, the service was great, but the food was a great disappointment. We have been on 4 other cruises with other companies, and the most enjoyable part of the cruise was the food. This was not the case with Royal Caribbean. The quality and taste of the food in the main dining room and the Windjammer Cafe were substandard. The portions and choices in the main dining room were small and limited, and the food tasted precooked and unacceptable-with the exception of the lobster and tiger shrimp (of which we only got 4). My husband ended up ordered a $14.95 steak the last night, which he enjoyed. We feel that there is a big push for the specialty restaurants, which are very pricey. We feel that the food included in our price should have been enjoyable and tasty. The Windjammer was even worse. Much of what they offered was unappealing and tasted even worse. The 3 outdoor buffets that they had were tasty - the bbq on the 4th of July, the hamburgers/hotdogs on the last sailing day, and the Mexican buffet. We also bought the soft drink package, but had difficulty finding places to refill our drinks - usually in a crowded bar, which was a big inconvenience. I have never written a negative review before about anything, but you have lost us as future customers. I always thought that Royal Caribbean was a step up in cruising, but we did not find that the case. Also, there were problems with customs (their scanners didn't work, they said) when we disembarked, and we did not leave the terminal until 1:30. People were waiting in long lines to begin their cruise, while we were waiting in longer lines to get out of the terminal. There was lots of confusion. On the upside, the entertainment was very good.

I was diappointed with the quality of the evening meals in dining room. The service was excellent but the food quality and tast was sub par based on experience of 2 prior with Royal Carib

The Navigator of the Seas offered so much for my wife and I to do! We were never bored and had to delete things from our schedule, because there was so much to do and see. The service by the staff was amazing and each dining experience was a night to remember.

Entertainment left a lot to be desired.  Food was okay.  Sevice was very good.  Stateroom people were great and stateroom was great!  We have sailed on other ships--Royal Caribbean in years past has had Las Vegas style entertainment--only one show on this cruise.  Many times before and after dinner there was nothing going on--we were quite surprised.  As one passenger put it,  there should be constant music everywhere on the ship.  The Crown Lounge was a total waste of space--the bartenders were more interested in visiting with each other than waiting on people.  It is a beautiful place but--NOTHING-- We were very shocked.  Others were also surprised to finally find it and only the first night did they have a High Rollers get-together and others were excluded.  No music --just visiting --bartenders seemed very happy--easiest job on the ship! 

The ship was beautiful and maintained very well.  They layout with the promenade through middle, gave easy access to every location.  The adults only pool and hot tubs were excellent too.  I learned at the Captain’s talk that all pool/hot tub water is desalinated from the ocean, and refreshed every 45 minutes.  Definitely a plus!!  We really enjoyed this cruise.  Departure location and pricing were perfect for us.  The only negatives were- of course there was the occasional smells from the plumbing that I’ve noticed on just about every ship.  We’ve been on 15 cruises, all lines.  The food was just average.  However, it seems most cruise lines have cut back.  No more steak and lobster without an extra fee.  Waitstaff was exceptional which made the dining experience fun despite the food.  Johnny Rockets was lots of fun and was a great junk food fix.  The worst thing was the entertainment.  We have seen some wonderful shows, comedians, and magicians on our cruises…none of these were on this ship.  The ice skating show was the only one worth seeing.  But hey, relaxing with a cool drink in the ocean breeze is great entertainment on a beautiful ship!!

The cruise was fun and service on the Boat was also good. Ports of call were a good choice. Just wish I had more time in Roatan.

The food on the other hand was only mediocre in the main dining room. The restaurants (upGrade) are definatly worth the extra money. Overall, I would sail again with Royal Caribbean. Now I know what to expect.

Beautiful ship. Awesome staff-especially in the main dining room and bar tenders on the 5th floor closest to the main dining room! Special thanks to Evangeline who took care of our cabin!

This was a perfect cruise for my wife and I.  We rested and relaxed and enjoyed the nightly dinners.  I also enjoyed the daily sporting competions (putt putt, shuffleboard, ping pong, basketball) while my wife read a book.  Cozumel is your first port and I highly recommend the Cozumel 12 Metre America's Cup sailing adventure.  This trip allows you to actually work the sails and compete against another sailboat.  Just remember they "expect" you to work on this sailing adventure.  The 2nd port was Grand Cayman in which we did not take an excursion. We just walked around the shops near the port.  Final port was Jamaica which has a large "enclosed" shopping area.  This area was just as expensive as the shops on the boat.  We did venture out past the gates and quickly retreated as the locals are very pushy.  Be careful if you do leave.  The ship itself has been remodled and looked great.  Nightly shows were hit or miss, but the one we enjoyed the most was the ice dancing.  Make sure you get your tickets the day of embarkment.  Our only concern was not able to get a full meal after 9pm. They only have a small cafe that is open 24 hours a day and serve the same things all day (pizza, sandwiches and desserts)

We sail frequently, staff was impatient, service slow compared to others. Long lines, closed areas early, slow service at dinner, pool, and especially tenders.

 They treat you like royalty on this ship. This was our first cruise, so we have no one else to compare it to, but when we book our next cruise it will be with Royal Caribbean. There was always someone there to assist you. The room attendant was excellent. The food was very good with many choices in the Windjammer restaurant. When on the ship there are plenty of things to do. Make sure you go to any of their shows you can. The ice dancing was beyond belief. You will not be bored. If you are booking a cruise pick this company. 

This was a family vacation cruise.  It's my second one and I had a great time.  The food was great and the ship was easy to get around.  My sister and I enjoyed the beer tasting activity.  Our cabin was kept clean by our porter (Orson) and the waiters (Andy and JunMar) took good care of us.  We weren't able to dine with our parents the first night because there was a mix-up in our table reservation, but Sebastiano was able to make arrangements and it was corrected.  We enjoyed the Solarium area - it was quiet and peaceful.  The shows were great.  We enjoyed the piano performance and the Ice Dancing show.  We enjoyed sandwiches and cookies served in the deli at night.

We had a terrific time on our cruise.  We travelled with our adult kids and I think they will be future cruisers. The ship was very clean and the food was delicious.  We had a great cabin porter (Orson) he kept our cabin very clean.  Our waiters (Andy and JunMar) were outstanding!  Our table (#290) early dining was always ready and they were awesome workers!  All the ship staff was very helpful and courteous.  There was something for everyone to do everyday.  We enjoyed all the shows, especially the ice dancing show.  The Solarium area was very relaxing because it was for adults only and we enjoyed being there.  My husband enjoyed watching the FIFA Soccer Games on the big screen while sun-bathing.  My kids enjoyed the beer tasting activity - the presenter was very informative and they went twice to this activity.  We found the interactive maps located on each deck very helpful in finding our way around.  We are looking forward to planning next year's family cruise.

This was a great cruise.  We had the most friendly people on this cruise.   All of the workers smiled and were so helpful the entire 7 nights of this cruise.  Whenever we needed anything we got it immediately and with a smile.  The only thing we wish they would change if the availablility of bottled water, or just water.  You had to go to the restaurant or a bar to get water, and I drink water all day long, so I would have liked to have water available on all the stateroom floors also.  The shows were wonderful, we had a great time when we attended anything on the ship.

We had a great time.The staff was friendly and willing to see to all our wants and needs.Our  Room Porter and Dining Waiter were outstanding. The only down side was disembarking and Customs.We left the ship at 10:00 am and didn't drive away until 1:00 pm.

We have been on four cruises. All the others were Carnival. This was our first Royal Caribbean. My only complaint was the food. Carnival had much better food. After we went to the shows I always like to go get a midnight snack. Carnival always had pizza, hamburgers or a midnight buffet to attend. Not to mention that Carnival has 24 hour ice cream that you don't have to pay extra for. Royal Caribbean was always shutting down their ice cream machines. And they were all completely shut down by 10pm. They should leave at least one open 24 hours. When I inquired why they shut down the ice cream machines I was told I could go to the Ben and Jerry's and get ice cream. I had already paid almost 7000.00 to be on the cruise ship, why would I want to then go and pay more for some overpriced ice cream?  That is just ridiculous. Also, the room service on Royal Caribbean had a service charge after midnight. Really? Again I had already paid thousands to be on the ship, I should not have to pay more to get some food after midnight.

Overall we had a fun time on the Navigator of the Seas but if a Royal Caribbean ship and a Carnival ship have similiar trips in the future I will pick the Carnival ship.

This was our first cruise; and it was not a good experience at all

 we called to book the cruise for our anniversary and the lady we spoke with said that she would make sure our room was decorated and other stuff for our celebration, the only thing we received was a piece of cake at one of our dinners. 

 We bought a drink package and you were not allowed to have a drink but every 15 minutes,  and were in the hot tub and when we went to get a drink all the bars on the deck was closed, this happened two separate nights, we should not have to do to another deck to get drinks at least one of the bars should have been open as long as there were people out there. Dr Pepper was not included in the drink packages so we had to pay for them  

 There was only one place on the whole ship to eat for free except for a small sandwich shop that was always packed due to nothing else being open, and no one wanted the sandwiches so everyone was eating cookies. If you were hungry after 9 you were out of luck because there was nothing open to get anything to eat

 We paid for 12 zip lines in Rotan and only got to do 7, even though it was fun we should have gotten what we paid for or refunded some of our money since they cut it short.

 The excursion on Belize was a total disaster, we were taken to an island that was 45 minutes away to snorkel, half of the equipment didn’t work so everyone was coming out of the water to blow up their   vest every 5 minutes or emptying water out of their masks because they would not seal right,  there was so many people at one time in a group you were being kicked in the face constantly,  half of the time we couldn’t see anything because it was too deep and all we saw was coral.  We were supposed to get a free drink and instead we got a cup of warm water and charged for soda. On our way back to the ship we lost an engine and were dead in the water and the boat that came to help us rammed the side of the boat, when we got back to the ship we were waiting for another boat to unload and another boat rammed into the side of us bringing one of the workers on the boat their lunch.  When we got back on the boat we took a tender to town and was standing in line to catch the last boat (3:30pm) back to the ship when we were told that 3 of the tenders had broken down so we had to stand in a long line in the heat with nothing to eat or drink because we didn’t know what time the last boat would be there, when we finally got back to the boat (5:00) we were starving and there was no place to get anything to eat until 6:30.

 The whole way to Rotan it was announced several times to turn the clocks ahead an hour, we talked to several people that said they never heard it announced to turn the time back so when we reached Cozumel we missed our excursion and we thought we were 40 minutes early and there was no other one we could go on so our whole day was ruined and all we could do was sit around and wait for the ship to leave.

 We bought the drink of the day several times so we could get the glass as a souvenir and were told that the glasses were not available because they were not delivered to the ship so we never got any glasses.  

 The beds were as hard as rocks and the rooms were hotter than heck so you couldn’t sleep, our shower would flood the bathroom every time we used it

 The safe in our room broke 3 times and we had to wait in our room for someone to get there to fix it, after 30 minutes from the first call we called back to complain because we didn’t want to sit in our room all day waiting.

 On formal night it should be formal not causal and on casual it should be causal not t-shirt and shorts.  Your website says what should be worn and if you don’t want to wear that you can go to another place to eat.

 There was no smoking in the adult pool area so you had to walk to the other end of the kid’s pool area to smoke. There was no smoking on one side of Deck 5 but there was on the other side

 All in all it was not a good first cruise so now we are not sure if we want to go again, maybe another cruise line is better

I enjoyed Carnival more. The service was great. I liked the special nights that Carnival has. Captain's Night on R.C. was nothing but taking pictures. There was no BIG show, no cool exhibits, it seems like everything cost extra. Eating after hours was very limited.