Mixed reactions....good....bad !!!!

Navigator of the Seas Cruise Review to Europe - Western Mediterranean

kallij

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.9 out of 5

14 Night Mediterranean Adventure (Southampton Roundtrip)

Sail date: July 29, 2018

Ship: Navigator of the Seas

Cabin type: Inside

Cabin number: 9347

Traveled as: Family (older children)

Reviewed: 6 years ago

Review summary

I was very disappointed for my family members who had never cruised before, after all my hype I felt that I had misled them as what to expect. This ship is in serious need of updating and Royal Caribbean need to look at their staffing levels. I I am far from a moaner and I do appreciate that everyone has different expectations but I felt so sorry for staff trying so hard to please everyone and 'general joe public' treating them like dirt. Shame on people for having no respect for 'fellow workers' and a huge shame on RC for understaffing their ship.

Embarkation

5 out of 5

Made so easy by friendly staff

Ship experiences

Food and Dining

3 out of 5

Beautiful........but presentation lacking I.e. soup down the sides of the bowls, coffee/tea in saucers, lipstick on glasses

Windjammer Marketplace

5 out of 5

Wonderful food, plenty of it, kept clean, re-stocked when emptying, staff friendly and eager to please. 'washy washy' meet and greet staff member was fabulous so happy and jolly. More like him needed please xx

Schooner Bar

5 out of 5

This was hubby's favorite hangout, he says Denzil the bar steward was very good and a lovely chap too

English Pub

5 out of 5

Fun, happy and busy

Main Dining Room

1 out of 5

Very poor. The food was good but badly presented and sloppily served, I am silver service trained and this was unacceptable service. I must say our assistant waiter was brilliant

Cafe Promenade

5 out of 5

Wow!! A fab place, lively, fun, entertaining and with so much going on.

Onboard Activities

3 out of 5

Lacking in equipment to enable us to participate

Guest Services and Explorations!

5 out of 5

Staff extremely friendly and helpful, treated me like a person not just a fee payer

Sunbathing Area

5 out of 5

As you would expect, busy busy busy.........but dirty, messy and understaffed

Center Ice Rink

5 out of 5

Spotless but I feel this was because we only seen 1 ice-show and it was hardly ever open

Entertainment

2 out of 5

Very poor, why only 1 ice-show?

Service and Staff

3 out of 5

Our cabin steward was wonderful, our cabin was kept spotless. Our dining room waiter clearly didn't want to be there, I have seen faster snails, we missed the start of many activities due to our food taking so long to be served. Our assistant waiter was excellent but all in all very poor service

Ship Quality

3 out of 5

needs updating

Cabin / Stateroom

5 out of 5

Very clean, comfortable, well positioned. Our cabin steward was wonderful - thanks Sebastian

Ship tip

Check what is available and for how long during your cruise

Thumbs up

Ports of call

Southampton (London), England

5 out of 5

Gibraltar (U.K.)

5 out of 5

Cartagena, Spain

5 out of 5

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

5 out of 5

Valencia, Spain

5 out of 5

Malaga, Spain

5 out of 5

Cadiz (Seville), Spain

5 out of 5

Lisbon, Portugal

5 out of 5

Disembarkation

1 out of 5

9 Comments

Ree2k12 6 years ago

Perhaps you chose the wrong ship. Navigator is an older ship and due for a refurbishment next year. However, that is also the reason the prices are very reasonable compared to Symphony or Harmony. Next time be sure to research what is available on the ship and its condition so you'll be better prepared for what to expect.

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budandchuck 6 years ago

Our steward last year was absolutely amazing couldn't of asked for a better one and all members of the waiting/ bar tenders all put themselves out for you x

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budandchuck 6 years ago

We are on the navigator in less than 2 week's time and it's our 3rd time and we both love the ship and we have a lrg oceanview stateroom forward x

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Dadm 6 years ago

Too bad. We were on her in April and things were fine.

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Cruise1st 6 years ago

???

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shopaholic6 6 years ago

You say you missed the start of ‘many activities’ due to the speed of service in the dining room, but then say the activities were ‘lacking in equipment to enable us to participate’? What equipment did you need?

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41pearl 6 years ago

We were on the same ship last year and it was awesome

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Gradan 6 years ago

I am on her now, and having a great time.

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boo68 6 years ago

What a shame my son was on the two weeks before your cruise and had a wonderful time

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