MSC Seashore Cruise Reviews - Reviews

Beautiful Ship - lots of glass and wide open spaces. Cruise staff was excellent !! and the overall experience was outstanding. The only down side was the lack of production show style entertainment because of Covid-19 restrictions.

This was a family holiday trip. We had 3 cabins and were very excited to be on the new ship. The ship was beautiful and the service was good. However, the embarkation process was terrible, they charged extra for everything, the food was mediocre and there were very few free food options.

The ship overall is gorgeous the embarkation and disembarkation were very well organized, the bars were very nice and the shows were OK, it could use a bit more dancing a bit earlier it seems the dance music usually starts at 11:00 some days that's too late if you have excursions planned early n the am

It was a nice ship. We were not happy with the food quality. The service was good and the entertainment was decent. The spa was very nice with the different saunas , try the thermal lounge

Mostly great. WiFi was terrible, I feel I should’ve been refunded. I couldn’t even send my work emails. Buffet, staff, and drinks were great.

Had a great time with the family, the ship is beautiful, big but not too overwhelming, the food at the buffet was very good, at the restaurant it was good too but preferred the buffet. I would have preferred to have 3 ports of call for future cruises I will look for that.

Excellent, safe, clean well staffed friendly, the shows were entertaining and varied. The food excellent, the crew fantastic. embarkation was a little slow otherwise a most enjoyable cruise.

the beach at yacht club was horrible because of the rocks on the shoreline!!! The food was terrible in the fish house at yacht club on Ocean Cay! The overall experience was so so mostly because of the covid proticals

Beautiful ship, very nice crew, disorganization on all different levels.

Very disappointing, On a 7 day cruise, only stopped at two ports and there was no tourist attractions.

Beautiful ship, food is OK entertainment is lagging getting on the ship is a nightmare and getting off the ship is just as bad.They need to make improvements in all these areas.

would go on it again. new ship and nicely designed. dinners were good. didn't go to specialty restaurants. not worth the money. had a great time!

The structure of the Seashore is fantastic. Just the structure!

Seashore is new and has many kinks to work out. The front desk was nice and my steward,Wilmer, was amazing.

Christmas cruise 23-30 Dec. Boarding was very poor. Very disorganized. No explanation of lines. They just pointed us to a line that turned out to be the "we don't have all the paperwork ready" line. Realized after 20 mins. Boarding took 2+ hours (without test) Compared to maybe 30 mins on the Meriviglia (with test) back in Aug. Was looking forward to trying the Seashore. Lovely interior. Cabins great and spacious (we had oceanview). No "central avenue" for the shops and attractions like most mega ships. Were split over decks 6 and 8 (casino between on 7). I would describe it as a ship of pockets both for entertainment, bars and pools. Main aft pool on deck 17 was quite small considering size of ship. We mainly went to the jungle pool area and pirates coves with the kids which were great. Note kids need to be 7 yrs + for the bigger slides even if they meet height reqs. Lots of Jacuzzis and the whirlpools on the side of deck 8 were extremely relaxing. Food in buffet was fine. Minimal variation over 7 days but I didn't mind. MDR was pretty poor. Sailed on the Meriviglia in Aug and Choice was much better incl steak option every night which was now a $9.99 surcharge. I not a fussy eater and cannot recall a single meal in the MDR that I was excited about. Shame. Entertainment was limited. Partially due to Covid outbreak and quarantined staff. I really enjoyed our cruise on the Meriviglia in Aug 2021 and was looking forward to this one but was unfortunately disappointed. Paying a premium for a Christmas cruise I expected a little more but it was pretty much a regular type cruise with the odd Christmas hat with staff. Far too much overselling of on-board restaurants in the buffet. Approached 3-4 times daily while having breakfast which became a little tiring. Nice to see the different nationalities on-board and the Europeans managing to come over. Changed itineraries due to Covid were fine, that's the world we live in. Was excited about this one and unfortunately it didn't quite hit the mark. Preferred Meriviglia as a ship style (my daughter will challenge that though as she love the pirates cove). 2 MSC cruises so far. 1 I enjoyed. 1 not so much.

We chose to sail with MSC after sailing with them their inaugural year and loving it. This time around, we were left severely disappointed. I understand things would be different after covid, and this review keeps that in mind. The embarkation took around three hours, and the other party that sailed with us took even longer. This was due to redundant covid “safety” procedures, which include long crowded lines, with people within inches of each other to show proof of Covid test, fill out questionnaires, show the questionnaires, take rapid tests, show proof of rapid test, etc. The main concern was the staff. They did not know where anything in the ship was located. Most of the staff seemed frustrated. The few crew members who were friendly were also frustrated with the inconsistencies. Too many guests appeared disappointed and dissatisfied with the service. When we booked the cruise, we were careful to read about all the covid procedures in place and even asked specific questions to make sure we followed all the rules. We were told that our 2 year old would not have to wear a mask. We needed to know this because he does not keep a mask on and does not communicate well enough yet to understand that he needs to keep it on. This was an important question for us so when they assured us he wouldn’t have to, we booked. On the first night, we attended the 730p show with all the children and it was good. On the second night, the attendant literally physically blocked my wife from entering while carrying my 2 year old because he did not have a mask. He said he was required to wear one to enter. He was not required to wear one anywhere else on the ship, or when he was actually inside to see the show, but he was was required to wear one simply while entering. We went to the front desk where we met another frustrated manager. He showed a paper saying that guests must wear masks. I explained that the mandate was not being enforced on newborns, and he responded by pointing out the obvious that my child was not a newborn. My point was to ask at what age were they enforcing and requiring guests to wear a mask. He could not answer and simply kept pointing to the paper saying “it doesn’t mention age” but he also said that small babies would not have to. How can a person in a managers position not have an answer? Many people waiting in line were clearly annoyed with the things happening on board. After getting absolutely no answer, I went back to the show, used another entrance point, and were let in without a problem, without a mask on my child. Inconsistent. Prior to booking we were also told that we would only be able to visit the destination if we booked an excursion, so we did. We were careful to read all the requirements to make sure our children were able to participate. While on board, we got a note saying that our children did not meet the age requirements for the excursions. So we have to wait in long lines again to speak to the excursion staff, who acknowledged that the website failed to mention any age requirements. They were apologetic, but also said “it’s not our fault.” Well, whose fault is it then? Certainly not ours. There were countless families going through the same problem, since MSC was offering a “kids sail free” promotion and there were numerous children on board and booked for excursions. They were finally able to lift the age restrictions, after hours of speaking with staff and waiting for response, creating stress and really taking away from the vacation experience. The excursions themselves were great, I must say, and I am glad my children were able to experience them. Overall, the ship was understaffed. MSC set up their crew members to fail, by not providing them with the adequate training to be able to service their guests properly while maintaining a safe sailing experience.

Not impressed very disappointed in msc our family would have a blast anywhere and im glad all our family members where open minded during our trip. It was Not a wow crusie unless you created your own memories and entertainment like we always do - this cruise was not our highlight of family crusies with MSC we have already booked w the crusie lines we know such as Royal n Carnival and we know that we will get what we wow Fuzzy feeling for what we paid for

New ship with Good shows, food, Aqua Park and water slides.

Loved it. Would sail again with MSC. Highly recommend.

1 week prior to embarking they changed itinerary. Was at Sea most of time.