MSC Seashore Cruise Reviews - Reviews

Butlers were great in the cabin area. Concierge service in the Yacht Club was not impressive. They do not, and will not, multi-task. There’s usually only one there and they only do one thing at a time. Most folks just walk away after a long wait as we did.

Best deal for this price! The food is tasty, but I will suggest to add more eastern Asian food, like Chinese food, Japanese food or Korean food. I can see Indian food almost every day.

We had an awesome time for the most part. There were a few minor issues but overall it was a good trip

For our first cruise we had a good time over all but I guess having patience helped a lot.

Amazing experience overall, all the different features in this ship were definitely a new experience, the kids water park, slides and pools were best experiences. The bridge of sights it's a must. Enjoying gelato or the chocolate at Venchi was great. The coffee, pastries and pizza are a must try. Pleasantly surprised and impressed.

We have cruised 20 plus times. We were excited to try MSC. We went with an open mind due to all of the bad reviews. I really wanted to love it but there were just too many problems and zero customer service.

Elevators are terrible, not coming, taking too long, crowded lobbies, etc. Getting the "ubable to allocate car" and being asked to contact guest services is infuriating. If you don't mind wasting hours of your vacation waiting for elevators then this is the cruise for you. FYI, we were in Yacht Club and other than the YC elevator situation us dire. We even got an unable to allocate car in the Yacht Club elevator. Everywhere on the ship is crowded, getting on and off the sip at ports is painful.

Pros - Overall very good experience, cruise staff is very nice and polite, plenty of food choices. Rooms maintained well. Cons - too much crowded, not many activities compare to other cruises, Dining doesn't have much food choices, not much AC in elevators and Buffet meals. too much waiting time at elevators.

It was a descent cruise. Overall MSC was not worth me switching from NCL. The best thing was ocean cay.

It was family trip for me and we did like MSC cruise overall, except the Vegetarian Meal options. Inspite of providing the special meal request document, we didn't get the right meal everytime. But overall the experience with the Restaurants, Buffets and the cruise was great. MSC should consider adding more vegetarian / Vegan / GlutenFree options in the meal. Special thanks to Sandeep (Buffet deck-16: Rating 3.5/5), Jason & Reeze (@ Specialty restaurant: Rating 3.5/5) and Aakaash (Room Service: Rating 5/5), they have made our trip so easy and awesome. We would like to board MSC again in near future. Thanks!

Great first cruise experience marred by hit and miss food quality.

MSC has beautiful ship and dinning experience. Good price and quality for your vacation. Would not recommend if your in a wheelchair because of disembarkation day.

We would definitely take this cruise again. The balcony room was fantastic with amazing views and a gentle breeze. This was the most relaxing cruise we have ever taken.

Not sure we're the mega ship market. While everything was very organized, 5300 guests is a lot to deal with.

The ship was beautiful, the people who worked at the ship were hard working people and were so nice. We couldn't use the buffet it was too crowded. We paid extra for drinks, we barely got some drinks it was crowded, the private island could not walk on the sand it had little plants that looked like cactus and could not walk, the sand was full of them and shells all over, never seen anything like it. The lagoon had a horrible smell. It was a good and bad experience. Good because we took my mom to her first cruise and bad because it was crowded and not easy at all.

A great cruise for a great price, cannot wait to cruise with them again.

Overall a good cruise with good food and drinks.

The ship was beautiful. Staff seemed aloof. Customer service was lacking in my opinion. The lines for embarkation was very long and disembarkation was very slow. Unorganized especially for us on scooters and Wheelchair guest.

Great cruise for the value. Food was just ok and lacked options other free than the buffet. A lot of pools so that none of them seemed too crowded.

We had a great time. Food and wait staff were excellent.