We looked forward to this trip for a long time. Ignoring the bad reviews as usually there are some. Though we enjoyed our vacation because of the itinerary-I will probably NOT use MSC again. The ship was beautiful and clean but the crew was the issue.

MSC Preziosa Cruise Review

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 23

Overall rating:

3.2 out of 5
MSC Preziosa

14 Night Caribbean (Fort De France Roundtrip)

Sail date: February 08, 2020

Ship: MSC Preziosa

Cabin type: Inside

Cabin number: 10034

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

The crew was not helpful almost to the point of being rude. Very unorganized and most were not able to answer basic questions. Food on buffet was good but sometimes mislabeled so choose carefully. Jogging track is NOT a jogging track! It goes through a bar, tables and chairs and the smoking area. Not separate at all. The casino is very small We are not new cruisers. My 11th and my sons 17th and we have enjoyed every one of them. This one was disappointing because of the crew and I don’t think I would choose MSC again as there are so many other options that we have had good experiences on

Embarkation

3 out of 5
Quick but disorganized due to it being a kind of never ending cruise with people getting on to start at many different ports

Ship experiences

Food and Dining

3 out of 5
Be careful what you choose. Issue with labels. Desserts very bland. Cocktails not good

Onboard Activities

2 out of 5
Fitness center good. Didn’t use pools but they were large and inviting.

Service and Staff

2 out of 5
Not helpful. Steward was good. Overall seemed unorganized. Even leaving and coming back on ship in ports at times was bad as they would hold us for no reason to get on as if there was a line. Twice there were large carts of supplies coming up as we were going out. A bit dangerous

Ship Quality

4 out of 5
Clean ship and easy to get around. We used the stairs as usual but the elevators were always crowded

Cabin / Stateroom

3 out of 5
Cabin was fine. The standard inside room. The steward was nice but didn’t seem to understand what we needed. Asked for things several times to get them. Was given daily schedules in the wrong language a few times

Ship tip

Don’t expect to watch television in your room if you want shows in English. Only 3 channels in English. CNN. And two ESPN. We were not in the cabin much but would have liked to watch tv before bed

Ports of call

Roseau, Dominica

5 out of 5
People very nice and friendly. Nature areas and scenery beautiful!

Philipsburg, St. Maarten

5 out of 5
Great port town and easy to get to other islands via ferry

Tortola, British Virgin Islands

4 out of 5
Beautiful!

Pointe-A-Pitre, Guadeloupe

2 out of 5
Arrived in port on Sunday. Nothing open and port area run down

Fort-De-France, Martinique

3 out of 5
Everything very expensive

Basseterre, St. Kitts

4 out of 5
Very clean but not much wildlife to see

St. John's, Antigua

4 out of 5
Enjoyed the port and excursion

Kingstown, St. Vincent

2 out of 5
Not much to see in port Excursion was not good at all. Paid a lot more of money for the listed snorkeling trip and ended up only going to a beach and a slow catamaran ride. Not what we signed up for and MSC would not credit any of the cost

Bridgetown, Barbados

4 out of 5
Beautiful but small

Port of Spain

5 out of 5
Amazing wildlife. Make sure to travel outside of Port if Spain. We took a taxi for the whole day and went all over. Great experience and reasonable

St. George's, Grenada

4 out of 5
Beautiful but don’t waste time at the snorkeling sculpture garden. All that’s there is statues under water but hardly any fish and very crowded

Castries, St. Lucia

4 out of 5
Beautiful country. Easy to get around and good prices

Disembarkation

4 out of 5
Took our own bags and were able to stay onboard for awhile after leaving room. Took taxi to airport. Would have taken transfer from ship but not able to get correct information about it from desk
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