MSC Meraviglia Cruise Reviews - Reviews

I was on the Devina about 6 years ago and liked it ok. Again a beautiful ship but not much nightlife. That part hasn’t changed but now you can’t even get drinks. I think they’re not equipped for that many people. Either sell less rooms, don’t offer drink packages or build more bars and restaurants

We loved the Meraviglia Lounge on Deck 6, the staff there were great and they said they looked forward to us being there every night!

A beautiful ship, good food and nice itinerary. MSC will bury the other cruise lines if they would offer their Diamond members additional perks.

Fourth MSC Cruise. Beautiful ship Food got worse Staff was excellent Entertainment hit or miss I'm probably gonna do land vacations for awhile though. There's a bunch of work to do to get the cruise industry back on pace. Not complaining just observation.

We love MSC and plan to continue cruising with them. Next year Seashore!

For me, this cruise was good, but apart from the cool digital screen over deck 6, I was not really wowed by anything. All members of our party had sleep disturbed by neighbors who were extremely loud in the halls and on their balconies at 2 and 4 a. m. What is wrong with people??

Quick get a away price is affordable entertainment is a must

Choose a dining time and chznge it early if it doesn't fit your schedule.

Very satisfied with the cruise, food, entertainment staff and service. Would recommend ship and MSC.

MSC is a disaster and I will not cruise with them again, regardless of the seemingly lower fare. Here are several key problems: --------------------------------------- 1) Deceptive. Tricks you into spending more than you should. You are highly pressured into upgrades because the basic fare covers so little (e.g. you will decide to upgrade food because you'll get sick of the basic options--which are kept extremely limited, presumably just so you'll upgrade). My husband and I did decide to splurge on some extras, like unlimited speciality dining. However, even if you upgrade, you'll still feel pressured to upgrade more. For example, we didn't realize that many specialty dining meals offer such limited items - sometimes offering no variety, choice, or enough food for dinner. Moreover, because it's prepaid and there’s no direct server incentive, the service was so slow (sometimes taking 2-3 hours to get small meals) that we gave up and just opted for the basic buffet or left before getting most of our food. They also told us on the cruise that some days were off limits to use our "unlimited" package because they were offering special "holiday" meals at the specialty restaurants. However, unbeknownst to those not on the unlimited package, the holiday meals were nearly identical to the regular specialty meals, they just cost way more and weren’t covered under specialty dining plans. This type of trickery was pervasive. In addition, one reason we chose the cruise is that it claimed to have more time in ports (e.g., 8am to 5:30pm, instead of shorter timeframes like 10-4pm on other cruises). However, these numbers turned out to be lies. Even if the boat docked 8-5:30, we would inevitably not be let off the boat for hours and then would be required to come back extra early. This meant that longer excursions were canceled. For example, at one stop, we were told to meet in the auditorium prior to docking to facilitate our trip. For over 2 hours after we docked we were kept in the auditorium and lectured on showing "patience" because, for unknown reasons, we were not allowed to disembark. This may have been a border issue (or the cruise wasn’t prepared…) but we were offered no explanation or apology - only told that excursion time would not be affected. However, as soon as we got to the mainland, we were immediately told there was no longer time for our excursion (even though we were also required to return 1.5 hours early to wait in line to get back on the boat). Instead of doing the excursion we signed up for, we were told we could decide on the spot to do one alternative excursion by signing the back of our ticket, but the cruise would not tell us 1) what the new excursion included or 2) how much it cost. We of course lacked internet access at that point and could not research ourselves. Manipulations about excursions were pervasive. -------------------------------- 2) Poor communication. Lack of transparency is incredibly frustrating and even dangerous. First the ship had an hour time-change that was terribly communicated (the initial change was announced pervasively; but the switch back the next day was never mentioned). My party could have easily missed our boat. We only found out that MSC had changed times again because a private tour operator told us. It was terrifying. Even before our cruise, we tried to reach customer service about questions and they didn’t return our call until our cruise was nearly over. Talking to the service desk on the boat was impossible, since there was a line for the only two representatives from open to close - which wasn’t very long anyway. Second, the ship didn't tell us about a disease outbreak it clearly knew about. Crew increasingly disappeared throughout our trip, and service got slower and slower, until every meal took hours. The last few days crew were wearing heavy masks, while nearly every guest was coughing. My husband and I both got the flu (we were both vaccinated). No one said anything to guests or offered us masks. By the end of the cruise, it was truly a nightmare. ------------------------- 3) No management presence. No one is in charge and nothing is coordinated. You therefore cannot complain to anyone. You spend most of the cruise waiting in line trying to get basic information and use the things you've already paid for. Embarkation and debarkation especially were hours-long nightmares. When things go wrong, there is no acknowledgement or apology; if anything, guests are asked to show "patience." There is clearly a complete disconnect between whoever is “managing” the cruise and the guest-facing staff, who also seemed totally exasperated. --------------------------- There were a few positives. I thought the boat was nice. We had a very simple interior room and it was fine and well-serviced. I also thought the dance lessons were fantastic.The employees we actually interacted with were polite and positive, even though they also seemed overwhelmed and frustrated. ------------------------ Overall, pay extra for a better cruise-line. Your wallet, sanity, and health will thank you.

My husband and I loved the shows. They were all great.

Overall a fantastic first experience w/ MSC, would definitely sail with them again in the near future. Cheap and affordable cruises with good comfort and value for money!

I loved this cruise and ship!! I highly recommend anyone who wants to get the best for their money. I booked three more on MSC soon.

It was a great 4 day get away had lots of fun and didn’t seem like it was really crowded even though we ere at 90 percent capacity

For my 28th birthday, my brother and I went on a cruise aboard the MSC Meraviglia! This was our second time cruising with MSC and it was also our 10th cruise, over all. It’s been a few years since we had been on MSC and we were easily reminded why it was one of our favorite cruise lines. The entertainment, the staff, and the pizza are just a few! 🍕😋🤪 This cruise was unique in the fact that it stayed in their private island, Ocean Cay, overnight. If you have the opportunity to visit their private island, especially overnight, do it! It was an absolutely incredible cruise and I’m so thankful to have celebrated my birthday this way🎉 On a serious note, tragically, around 5am on disembarkation day, a passenger went overboard and due to fatal injuries, she lost her life. There are a few conflicting reports out there but, from what I’ve heard, there is strong reason to believe that there was foul play. The way MSC handled the entire incident and what followed afterwords just backs up how amazing of a cruise line they are and how much they truly do care. I never want to experience what happened again, but if I do, I hope it would be handled as delicately and smoothly as MSC has. We vlogged the entire cruise (including the morning of the incident), check it out at www.YouTube.com/@followingthefergusons

27+ cruises for me. Lots of folks aboard with many more. Many first and second time cruisers as well. It is a very nice and very well maintained ship. It is probably the best value for the dollar out there. Best part for me - Minimal solo supplement, 10% - 15%. No other cruise line is offering anything close to that. Planning a cruise for my immediate family group - 7 total - for spring of 2023.

This is our first yet BEST . Cruise with MSC. It was beautiful super clean and had the best crew. From Cabin Steward GIRI to Dining room servers Mark & John (table N 330) Bar service (best coffee)and servers Mishle, Darwin-Leah MP Greeter- Food server MP -WINNIE Just get them a try. You will not regret it! Great prices - we added a lot but still cheaper than other we cruised with THANK YOU MSC and DESTINY PRYOR FROM CRUISEline

Relaxing, fun, nice ship friendly staff. Met a lot of other cruisers that were fun and interesting to hang with. Ship was light and bright.

Overall great cruise. We'd been to most of the ports several times before. So we tried some new things and had lots of fun. We will be booking MSC again. Great value for the money.

Overall, I learned a lot about navigating the company, and would probably cruise MSC again.