MSC Meraviglia Cruise Reviews - Reviews

22-day cruise in Mediterranean, across the Atlantic, and into the Caribbean. Impressive ship. Have sailed on Holland America and Celebrity ships, and have found the Meriviglia to be as good, if not better than, in regards to service, food and entertainment. Excursions, and shuttles in ports are more expensive than DIY, but that's typical for all cruise lines. Would use this cruise line again.

Very nice cruise. We had a group of eight. From 12 to 94 years old. Everything worked out fine. No one got sick. No evidence of covid. Waiter in the dining room was great. Bar service at the edge was great. Bar service elsewhere was slow. Had about 1200 passengers. We were on the Meravilia in September and December of 2021, and January and March of 2022. We cruise a lot. This was our 55th cruise.

Beware of "free-to-reschedule", Inexperienced call center agents and "promo package". 1) My roommate decided not to sail at this time (fear of Covid-19 exposure). I called to reschedule for later date (any time after June 2022). I was told I had to pick a sailing date but I won't know the cost until mid February as MCS was in process of scheduling at this time. This was unacceptable so I said I would go on current trip (for single-guest cost - about $100 more) but was told I cannot go on this sailing alone...why not? No explanation, just that I could not go on THIS sailing alone...I could go on another sailing alone (cost unknown). 2) When we booked this cruise (November 12, 2021) MSC was offering "All In Drinks, Wifi, and up to $400/cabin Onboard Credit" included in the cost....we actually couldn't book the cruise (on MSC site) without the promo. I took screenshots during the reservation process as a reminder to myself. MSC refused to honor this promo package even tho I had screenshots. 3) 6 days prior to cruise I began receiving emails from MSC telling us to "check-in". I was unable to check-in on the MSC site...it would not accept my cabin number in confirmation email - 8127. MSC phone agent explained that even tho my confirmation email lists my cabin number, it was taken away because we are "Bella" level meaning we would be assigned a cabin no less than 4 days prior to cruise. 4 days prior to cruise, I received another email about checking in. Believing our cabin had been assigned, I again unsuccessfully tried to check-in online. By the way, check-in must be completed 48 hours prior to sail date. Again I called MSC and agent told me I had been misinformed...I would not know cabin number until embarkation. I explained MSC's rule that we are required to check-in two days in advance of sailing. Agent then listed 11 cabin numbers and told me to pick one. I picked one and she checked me in. 5 minutes after this call I received a ticketing email and saw and additional $225 charge, I called again, was told agent made an error. Unbeknownst to me she had canceled our original reservation and rebooked at the current (higher) rate. The $225 charge was removed. Two days prior to sail is when I called to ask if we could reschedule and was told the info I mentioned earlier in this summary (#1). Agent also said I now have two reservations for this one confirmation number and one of the reservations has a balance of $225. She said she would correct this. After a 27 minute discussion about #1, agent hung up on me. I called right back, spoke with another agent, and after 2 hour 38 minute phone call, was able to resolve the double-booking issue. 4) Since the cost of future cruise in unknown...and we didn't want to lose funds we have already invested, my roommate reluctantly said she would go but we both must avoid contact with others. So we participated in no activities, kept our distance and befriended no one on the ship. Upon returning to port, my friend stated she's no longer interested in cruising...this was a very disappointing experience.

I had a wonderful time. The staff is very friendly and polite. The ship is spacious and beautiful. Breakfast and lunch are pretty similar to other cruise lines. The pizza at lunch is quite good. Dinners are a bit different. Be open to try new things. You won't regret it.

Great service, great food and drinks, absolutely loved Ocean Cay! We will cruise with MSC many more times! Stunning ship and fun activities!

It Was AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Ship had 500 sailing instead of 5000. We were pampered and treated like royalty. Staying overnight at private island was great! Love msc!

I’ve cruised before but first time with MSC. I loved the ship and service. The ports we visited were great (Bonaire, Curaçao and Ocean Cay). I was aggravated with customer service prior to boarding because I would get different answers depending on who I spoke with but if covid wasn’t in the picture I wouldn’t have had any questions. I would definitely recommend this ship!

Really enjoyed the cruise. Boats nice. Best staff

This was a fantastic trip. I mentioned before about the service. We were waited on like royalty in every restaurant and venue. The ship was only at 1/3 capacity. So there were about 2,000 guests and the normal 2,000 crew. We were able to enjoy the ship at all times and even make good connections with the employees since they weren't as pressed as they usually are. It was my mother in-laws first time out of the country. She loved the cruise!

In a few words: it was just OK. Nothing special

This cruise was amazing! First off for a cruise ship that holds around 7-8k passengers and we only had about 800 it was amazing!! I travel all the time and I legitimately wanted a true relaxing vacation and this is what I got. I loved every moment of it. I did a full review on Youtube just search MrBucketlist on youtube and MSC Meraviglia but I just can't say enough. The price being 300 bucks after everything for a balcony cabin out of Miami??? Try it out is all I can say- MrBucketlist

The cruise was really good the ship was really beautiful but the food was very limited and not good.

Great cruise, love MSC, this is 5th cruise with MSC.......

My family and friends have enjoyed this cruise line so much that we are going on our 5th cruise with them.

Worst food of any cruise. Pizza was good. Too much extra charge for everything. Rude crew for the most part.

Disclaimer: THIS IS AT LEAST A GOOD STORY TO READ (you might even laugh a bit... or eventually cry if you have already been a victim of their scam) Choose a company where you can find what you paid for... Advertised a cruise to the Bahamas and went to Mexico without warning the passengers despite knowing it well ahead. No e-mail or phone call even if you purchased the tickets straight from the company! No warning or information on check in!! Sold tickets to "Bahamas" to customers THE SAME DAY OF DEPARTURE knowing they would go to Mexico... There were even people who flew from Mexico to Miami to go to the Bahamas only to go back to Mexico again instead. Passengers would only find a strategically last-minute note on their rooms about an itinerary change and a “spectacular” 100$ compensation to use onboard so they could then threaten everyone not to leave the boat as they could lose all their ticket's money if they did. This happened only so MSC cruises could afford more days at sea and spare money in port charges (nevermind the disrespect to the passengers). Total rip-off... I could call them Italian mafia if I didn't have good and honest friends from Italy so I might stay away from the country's stigma. I would clearly recommend staying away from this company as there are numerous options available elsewhere. The boat is not that big when compared to the ones available at PortMiami. And don’t even care about the led panel on the ceiling… it’s a crap. Important NOTE: if you don't believe this story just scroll through all comments and look for sudden and unproperly advertised additional days at sea by this company (you just don't get what you paid for so they can make more money... and that’s why rates seem so cheap when compared to other [honest] companies)

We have just returned from a western Mediterranean cruise starting at Barcelona on the Meraviglia Everything was very organized from embarkation to disembarking, no waiting and our cabin was ready by 2pm. There is something for everyone on this ship, I was amazed at the amount of children on board the 2nd week in January, most were no problem, all ways an exception to the rule. But we found the sky lounge for pre dinner drinks and after dinner, it closes at 1am, there is a sign before you go in that says adults over 18 years only. On 2 occasions there were pushchairs with babies, they were asleep so no problem, but why say adults only and let children in. And another gripe the casino bar has the same policy, 18 years and over, so I asked the waitress why there were children sat at the bar, ( this was 2am) and was told children can come into the bar but not in the gaming area, but the bar was in the middle of the casino, I don’t have a problem with children, but I do when late at night they are running around the bar area, while the parents take no notice of them. The shows were great as was the cirque do Soleil, we found the staff very hard working and very pleasant, We would definitely cruise with MCS again.

We have just returned from a western Mediterranean cruise starting at Barcelona on the Meraviglia Everything was very organized from embarkation to disembarking, no waiting and our cabin was ready by 2pm. There is something for everyone on this ship, I was amazed at the amount of children on board the 2nd week in January, most were no problem, all ways an exception to the rule. But we found the sky lounge for pre dinner drinks and after dinner, it closes at 1am, there is a sign before you go in that says adults over 18 years only. On 2 occasions there were pushchairs with babies, they were asleep so no problem, but why say adults only and let children in. And another gripe the casino bar has the same policy, 18 years and over, so I asked the waitress why there were children sat at the bar, ( this was 2am) and was told children can come into the bar but not in the gaming area, but the bar was in the middle of the casino, I don’t have a problem with children, but I do when late at night they are running around the bar area, while the parents take no notice of them. The shows were great as was the cirque do Soleil, we found the staff very hard working and very pleasant, We would definitely cruise with MCS again.

Great ship for family love are time on msc large ships