MSC Meraviglia Cruise Reviews - Reviews

First time with msc we usually use celebrity,the ship is fantastic clean well run and the staff are professional. But it’s a big ship which means more than 5700 customers which brings its own problems with the buffet/ bars / pool area which seemed packed and noisy . But if you like that kind of ship it’s a good choice . If you can download the app it works well you don’t need WiFi you can book shows check bills etc it’s good .

A wonderful family holiday on a beautiful ship with great staff

Ship is really beautiful, and you can tell that it’s a pretty new ship. The itinerary was great.

This experience was very disappointing for myself and my family. It was immediately and consistently apparent that this ship was being utilized to train inexperienced staff, many of whom seemed to have zero previous experience working in customer service. Unpleasant experiences seemed to follow us our entire time onboard the ship to the point where it became a joke. The only saving graces of this vacation were the butchers cut restaurant, the handful of bartenders who did their jobs well and made us feel welcome, and our room stewards. Every other moment on board this ship was incredibly disappointing and based on this vacation we will certainly be avoiding MSC the next time we decide to cruise because thankfully, previous cruises we have taken with other cruise lines have shown us what good service and good food are and what is to be expected from a high quality cruise.

Just getting off this amazing and beautiful ship! Was it perfect? No, but we made the best of it. We missed Ocean Cay. 😞 they refunded all excursions and some port fees. The 1st broadway theater show was cancelled due to technical difficulties all the others show’s were okay. (My husband and I preferred Divina entertainment team) Our favorite show was the last one called “One more day” it was their version of Broadway classic. Very well done. We stayed in a fantástica Oceanview Family suite that sleeps 6 people. It was nice to have 2 bathrooms. Our cabin steward Lester was awesome! They don’t offer washcloth so you have to ask for them. He made sure we had what we needed whenever I left a note for him. He greeted us every morning and took time to ask us about our shore days. Room service messed up twice and never delivered our items. He noticed it and complain for us. I never said a word about it. Manager called us to apologize and sent champagne and sweets. Nice touch! We purchased the Aurea Spa couples package ($425) which included a thermal spa for the week with a 50 minute Bali massage and facial. They gave us robes as well to use. The spa came in really handy on sea days and the cancel port to OC. This spa is a lot bigger than Divina. Well worth it. I just wished I booked it online before we sailed. Online cost $330. We dined in Panorama 6pm. Our waiter Hichael was fantastic. He greeted us by name and knew our drink orders and special needs, likes and dislikes. He made suggestions based off that. We totally enjoy the food, at times couldn’t eat all the food as we definitely over indulge. 😝 I’ll post pictures. **Buffet Pro tip** walk all the way to the back. It is quite and you can always find a table. We sat outside everyday we went. We also went to Waves for breakfast one day. We really enjoyed the quick service. Opens 7:30 -9:30 am. We didn’t do any specialty dining venues but it all looked really good. Next time. We booked all of our excursion on our own. We did Blue Hole in Jamaica 🇯🇲, Stingray City in Grand Cayman, Dolphin swim in Cozumel. My family participated in trivia, soccer tournaments, white party, silent disco, movies on deck, aqua park, night clubs, dance classes and master chef at sea!! We embraced it all and had a blast because we are blessed to experience a holiday like this. Saddest part is going home and having to cook and clean for myself. I hope this review helps. Make your cruise fun and live your best life! Happy Cruising!

Ship is nice. Service was also nice. Just need to work on food quality and pace in dining rooms.

A great cruise onboard a stunning, new ship. The best food I've had at sea so far - and so many activities.

One of the best parts of cruising is the food in my option and this time around it left a lot be de desired. It was very often served cold, wrong, and very slow. This was not one of my better experiences.

This was our second MSC cruise and I don't think we will cruise with MSC again. Yes they offer extremely good deals but one of my favorite parts of cruising is the food and the dining experience. MSC for the second time they left a lot to be desired!

I almost canceled because of the negative reviews. It was actually a very nice cruise. Staff were friendly and food was tasty, although one or two options were not good. The ship is clean and staff were always cleaning. My only negative is staff coming around to offer specialty restaurants or drinks package while you are eating, but I guess those instructions come from the top.

MSC is trying to do better, but they still have a long way to go. Cannot be compared with Royal Caribbean, NCL or Celebrity.

An overall great cruise! Loved the itinerary and ship, would definitely sail again!

The destinations and excursions were wonderful; Belize and Roatan. Food was horrible along with unfriendly staff

We celebrate our anniversary by cruising. Never disappointed. This was one of the best.

TV signal is very bad. Beautiful ship, slow to board and debark, shows too loud, great food but slow service, great value overall.

We were victims of bait and switch advertising. Main reason sailing was ocean cay. They near informed us we were not going until it was to late to cancel the trip. Very mean and unsympathetic service department avoid this ship and line if you can there are better options

Coming back next year most likely. Make sure to go to the port shopping presentations. The port shopping guide RITA is amazing. I got a free charm in every port along with a free bracelet and free tanzanite earrings. She will give you insider tips! The aqua park and ropes course were so fun and amazing. Make sure to go on port days. At sea days have the LONGEST lines.

We were deceived about the new private island and we were never informed in a timely enough manor to cancel the cruise it was the only reason we were ever sailing. Msc advertised the stop and allowed us and many other to book it even though they new were not going. Falsely advertising the trip. The giving a 100 stateroom credit for not going. I wouldn't have been on the cruise if i new we weren't going. Shame on you MSC. American people will not put up with your tricks

Gorgeous ship, not impressed with the food. Fantastic staff. Sad that we missed the highlight port of Ocean Cay, would sail again in the future

Loved it. Cruising is life. I can’t ever go on a cruise and complain.