MSC Meraviglia Cruise Reviews - Reviews

Meraviglia has a lot to learn about customer service. We never met our room steward, waited 5 days for washcloths, crew is rude except for the wonderful members of the Horizon Bar on deck 18.

Very disappointed in the overall experience. The food and service were horrible and the clientele onboard were unruly and incredibly rude and ship staff did nothing about it. We spoke to about a dozen or more crew who were all looking to leave MSC and go to Royal Caribbean as they said they were treated badly onboard. It was VERY apparent throughout the ship the staff and crew were not happy. We are ready to get off the ship the first day and so happy it was only a 3 night cruise, which was 2 days too many.

it was a short cruise we did not go to ocean cay but the experience with my family after 17 years all together it was good

very nice, all in all best cruise we have been on would definitely love to do msc again.

Will not return to this line. Needs lots of work with customer service and product delivery. Also need more variety of food options.

Loved the sophisticated dining rooms as well as the Marketplace Buffet food and service. , the new Wellness section with healthy options. Everything seem as a dream come true for me! Thank you MSC

The overall cruise was pleasant and got us away. We cruised with MSC based upon the Antilles itinerary. Not sure we would cruise with MSC again due to our past experiences with competitors where the experience has been better.

Awful experience, over crowded, poorest quality food, beautiful ship, NO service.

I will definitely book MSC again. I hope they improve those few little things!

Amazing experience, well worth the money. Definitely going again this Summer.

This was a mixed bag of surprises. The ship itself was the worst I have ever been on considering the layout and overcrowding. The shows were fantastic and the upgrade to balcony was a life-saver. Activities director needs to be fired or needs more experience(not sure which). The silence was hard to get used to, play some local music!! Ports were all amazing with plenty of time to enjoy and easy off-on experience. All in all, MSC business model should be adapted if they want to succeed in the american market. I personally will not return.

The MSC Meraviglia is a huge beautiful ship. The cruise line deals with the population volume well. Entertainment was excellent. Staff throughout the ship was exceptional. Food was fair. Excursions were well planned and enjoyable. Fitness center was limited. Many activities available.

The MSC Meraviglia is a huge beautiful ship. The cruise line deals with the population volume well. Entertainment was excellent. Staff throughout the ship was exceptional. Food was fair. Excursions were well planned and enjoyable. Fitness center was limited. Many activities available.

Wonderful trip. Ship crew was excellent. Food was good. Tour guide in Boston was terrible. Booked through MSC.

I have been on over 50 cruises and this is the first cruise that no matter who you spoke too!

We (3 couples) have cruised every year (sometimes twice each year) on Royal Caribbean, Princess, Holland America, Carnival and Norwegian. We will NEVER cruise on MSC again. Sad, because it is a beautiful ship. None of these remarks are the fault of or Emily Curry. She is wonderful and we would definitely use again.

3 1/2 hours at the port to get on Skipped sndney very disappointed left Quebec 12 hours early very disappointed got to NY 12 hours early ???

Huge ship which is not for everyone. Too crowded.

I suggested that there should be KARAOKE every night or ever day but it did not happen. It fell on deaf ears.

This was the first cruise our family of 6 has ever been on and we were amazed at the whole experience. The ship was very clean, the food was amazing and the entertainment was awesome! I would recommend to anyone