MSC Divina Cruise Reviews - Reviews

Overall we had a great time. Enjoyed the port of call and itinerary. Good and service was excellent. There is not much activities on board apart from Lounging and resting.

We chose MSC because of price and the ship Divina. We had reservations about cruising MSC from many of the reviews so I want to summarize first. This cruise turned out to be our best cruise ever! The ship is beautiful from front to back and still looks brand new. The food was outstanding, the service was above average with the room steward and dining room table waiters being the best we have ever had, and the entertainment deserves all of the world wide awards it has won!

MSC has introduced a lot of innovation in the cruising industry. Some people do not like change, but we applaud change when it makes things better. One example is the key card in the stateroom. When you enter you must put your room key card in a slot on the wall to activate the lighting. I am sure this helps the ship conserve energy, but the real reason they do this is it alerts the room stewards when you are in your room with a small light that goes on above your door in the hallway. It eliminates those irritating knocks on the door when you want privacy and you never get surprised by a steward walking in on you. The efficiency of the steward was absolutely the best.You do not get a chocolate on your pillow or a towel animal every night. Instead you get a meticulously cleaned and prepared room twice a day!

The food including the buffets was excellent. We ate at the buffet for breakfast and lunch only and everything tasted great. I usually take many items to try and find 1/2 not tasting very good and left on my plate, but on the Divina I cleaned my plate every time. The variety on the buffet was everything you find on all other cruises but in addition they offered an ethnic section, a pasta section and a Mediterranean section along with a kids only section.  The buffet pizza was very good. The food in the main dining room was excellent every night  - so much so we ate their 6 nights. Every course of the meal had great flavor with excellent options and variety. You were always encouraged to eat as much as you wanted and ordering 2nds or 3rds was greeted with a smile and the next portion was there in minutes. On Lobster night I saw many people ordering 2 at a time and one person next to us had 4 Lobsters. The desserts were excellent with great taste. Our water glasses were filled before empty and bread was offered several times throughout the meal. After the 1st night the waiter knew if we wanted our wine glasses refilled and always was right there. The dining service could not be any better!

I highly recommend the drink voucher packages offered before the cruise. We had 2 eighteen drink packages for $84 each including gratuities. That's about $4.25 a drink and you do not pay the 15% gratuity - what a savings. BTW, drink prices on board are incredibly reasonable - most drinks including frozen specialty drinks were under $8.

The entertainment each night was the absolute best we have seen on a cruise. The talent and choreography was as good as Vegas and off Broadway.The Michael Jackson tribute on the last night was the best and the way the show closed everything out by celebrating the ethnicity of the passengers and employees was inspiring.  The The evening talent in the bars was excellent and drew big crowds. In our opinion the cheap drinks and drink packages meant the bars were full even at 11 pm which made everything more fun.

To touch on a few of the negative reviews from prior passengers, we just do not get it. The cruise line is European and different in some ways, but not many. The variety of passenger nationalities was great - it gave you a feel of being somewhere different - I do not want to spend my money to feel and eat the same things as I get at home. The people were not rude, they were different. Hearing 3-4 languages in the announcements did not negatively affect us. And BTW there are very few announcements, maybe 2-3 all day. The first day in the buffet was a little unnerving and crowded, but you had 4,000 guests and several hundred workers feeling each other out so there was confusion and stress in a confined area. After the first day everyone was relaxed and there was always someplace to sit - you just had to seek it out. Too many people piled into the buffet entrance and hit the first set of buffet tables- if they would have walked to the 2nd or 3rd set of buffet's they would have easily navigated and found empty tables.

Here are the only negatives we found. but had little effect in our cruise. I do recommend that you demand a room with a sofa - it will give you another 30-40 sq ft. Our room was a little small The pillows in the room were lumpy and below avg. like many reviews said. We would have liked to see more live music by the pool during the day, but there was piped in music when the music was not live. We wish the sports bar would have had more sports channels than espn and espn2. There was a lot of playoff sports going on in hockey and basketball along with world soccer.

The one area people complained legitimately was poolside drink service. You did not see many servers walking the pool chair areas but we figured out the solution early in the cruise. MSC had a very efficient but different system at the pool bars. During peak hours the waitresses took orders at the front of the bar. They took your order and keyed in your key card and drink vouchers enabling the 4-5 bartenders to just mix drinks. It was very fast and efficient.We found you could walk up to the bar, order your drinks through the waitress and tell them where your chairs were and they brought you your drink within minutes.

Disimbarkation was the best we have ever encountered. Again, a little different, but better than others. We had an 8:15 color yellow for disembarkation and were to meet in the theater prior to that time. We ate a leisurely final breakfast around 7:15. Strolled down to the theater around 5 to 8 and turned on our cell phones to catch up to the world again. They called our color around 8:05, a man named Carlos met us and escorted us off the ship. Our luggage was on an airport type carousel and customs was waiting for us and took less than 1 minute. We were in our car and pulling out of the garage at 8:30! WOW!

In closing, we found this cruise to be our best overall. The incredible price did not influence our rating at all, but when you add the price in it makes this cruise an incredible value! We will definitely try MSC again and would do the Divina again in a heartbeat.

This ship has excellent entertainment. The production shows and the lounge entertainment are the varied. There is almost non-stop music available from 5 pm onward. Wine list is more varied than other ships and they serve lovely plates of antipasto with the wine. Average drink price is $7.50. The decor is dramatic. The fresh made pizza is very good and seems to be always available. Fresh baked cookies come out at 10:15 every night. Check-in was orderly, but slow. This cruise attracted large busloads of people who all arrived at once. We had a lovely balcony cabin with adequate storage space. The showers are larger than the norm. Service was unobtrusive and the crew responds well when you are polite and undemanding. 

We loved our cruise and the experience on the Divina.  Everything was very clean and well-organized.  We were surprised at the large number of foreigners - both passengers and MSC employees.  I estimate one third of the passengers were not from the US and 90% of the employees.  This created a cruise that was almost like a trip to Europe.  The ship employees were very efficient and friendly.  The only negative part of the trip was that the European passengers don't seem to understand the concept of lines and queuing.

Our room was a B3 balcony, 13050.  our 12 year old son slept comfortably on the convertible sofa.  Our room was always cleaned very quickly and to a high standard by our steward.  The food was always plentiful and never made any of us sick.  i really liked the fresh fruit selections in the buffet. 

Every excursion we did was organized through the cruise line and they all were enjoyable.  The only problem I had with the excursions was the cost to rent snorkel equipment at Great Stirrup Cay - it was $30 per user for really basic equipment, and then the snorkeling in the bay was pretty poor.

We enjoyed a couple of shows in the Pantheon theater - the Michael Jackson tribute was good, and so was the farewell night of Italian operas and classic ballet.

We had a good cruise even with the things that went wrong. MSC just isn’t in the same league as Carnival, Royal Caribbean, Princess, Celebrity, Holland American and NCL. MSC has a lot to learn from these other cruise lines that know how to help you have a wonderful experience by treating you special.

Short cruise, middle of the road service from most of the crew but definitely a handful that were exceptional. Food was OK, never hot but luke warm to warm.

I usually sail on Carnival but wanted to give this cruise line a chance. Maybe in another five years I will give it another try. I didn’t really enjoy my cruise except for the private island

There is absolutely nothing my family and I would change. To be able to travel with family, enjoy each other, meet new people This was an amazing cruise!!!!

Very satisfied with service of staff I will be continuing sailing with MSC cruise

We always have the best time. Great food and the best service.

Our seventh cruise on Divina. It’s a quiet relaxing ship with a kind of Celebrity like atmosphere. Clean and well maintained. Excellent service, an overall great value

Absolutely amazing first cruise experience. Indulgence, relaxation, great service, and lots of fun. Would definitely recommend MSC Cruises! Can’t wait for my next cruise.

Overall, we were pleasantly surprised with the quality of ship and the exceptional service Divina offered. In 16 cruises, this was one of the most affordable sailings we have done and this trip landed MSC up there with some of the nicest and friendliest cruises we've taken. That says a lot about where this line is going. Once the details iron themselves out (it is still very early in the restart) I think they will be become a force in the industry. Fantastic value for the price!

Die oben genannten Häfen lagen nicht auf der Route. Richtig sind: Miami - Ocho Rios - Colon - Puerto Limon - Roatan - Costa Maya - Ocean Cay - Miami

Yacht Club was a major disappointment. Ship is beautiful but crowded. Weather was bad (very windy), so late into some ports. Ports are crowded because all the mega ships go to the same ports (45,000+ people dumped on San Juan while we were there.)

I highly recommend MSC Divina! We had a great time! The cruise ship was beautiful and the entertainment was 2nd to none. The food was very good. Not your typical "cruise" food. But still had your American comfort food, hamburgers, hotdogs, fries, and pizza. They had an abundance of fruits daily, and the lines were really not bad a all. We will definitely cruise with MSC again in the future.

It was my first cruise with MSC and I can highly recommend this cruise line. The ship was well maintained, the food was delicious and the crew was always very friendly, helpful and above all motivated. What you can not say of all cruise companies. Also the trips we had booked were interesting and well organized. I would love to go again with MSC!

I loved the international atmosphere on the ship. I met people from several different countries. All of the crew members were very friendly and the ship was clean. The food was very good for the most part. A lot of Italian/Mediterranean cuisine. The entertainment was the best out of any ship I have been on.

staff was phenomenal & helpful. Would recommend  they offer free wifi minutes instead of making you pay for it. We did not purchase minutes & I know other cruise lines are offering free minutes. Did not feel this ship was a fit for children, more for adults. Entertainment offered was very good

I was on the Divina on the Oct 15th sailing and I can tell you that I felt service was very poor as well. Very bad food overall. Not enough tables in the buffet area on Deck 14. Not enough pool chairs. They don't seem to care about service. Upon arrival we found two dirty shirts and a dirty pair of boxer shorts stuffed behind a life jacket on the top shelf of our closet...I threw them out onto the floor of the hallway. On the last night we found a dirty diaper in one of the elevators. I don't know if this reflects poorly on the ship or it's passengers. Probably the latter. A lot of pushing, shoving, cutting in line and general rudeness from the Europeans. Why MSC bothers stopping in bombed out Ocho Rios is a mystery to me. Even Margaritaville is in bad condition there. I'm avoiding MSC in future.