Good not great

Item: MSC Divina
Rating: 3.3
Author: grahamgnome

MSC Divina Cruise Review to Caribbean

grahamgnome

Contributor Level: Second Mate

24 Days Till Next Cruise

Cruises: 7+ cruises

Reviews: 8

Helpful Votes: 138

Overall rating:

3.3 out of 5

18 Night Caribbean & Antilles (Miami Roundtrip)

Sail date: December 20, 2019

Ship: MSC Divina

Cabin type: Suite

Cabin number: 15021

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Yacht Club was a major disappointment. Ship is beautiful but crowded. Weather was bad (very windy), so late into some ports. Ports are crowded because all the mega ships go to the same ports (45,000+ people dumped on San Juan while we were there.)

Embarkation

2 out of 5

We were in Yacht Club so had private embarkation area. We could not get the cab driver to understand where to drop us off and rent-a-cops were clueless. MSC needs to communicate that there are two entryways.

Ship experiences

Food and Dining

4 out of 5

YC service in the dedicated lounge was exceedingly slow. YC dedicated restaurant menu is good but limited. Buffet was good. Butcher’s Cut (extra charge) was good.

Onboard Activities

5 out of 5

Spa services were good. Photographers were good.

Photo Gallery

5 out of 5

Excellent staff. Excellent photos. Packages can be pricey.

MSC Yacht Club

1 out of 5

Overpriced and overrated. Butlers are glorified waiters. Service was slow. Service was faster and more friendly outside the Yacht Club. Don’t waste your money.

Entertainment

Did not attend

Children's Programs

Did not use

Service and Staff

1 out of 5

Yacht Club butler was useless. Service in Yacht Club Top Sail Lounge was slow. Staff outside Yacht Club was much friendlier.

Ship Quality

4 out of 5

Yacht Club restaurant is aft, cabins and lounge are forward.

Cabin / Stateroom

5 out of 5

A bit smaller than I expected - but has a walk-in closet. One pillow case had what looked like a bloodstain on it, and was quickly replaced by another stained pillowcase. Bed is comfortable but not really king-size. Pillows are great.

Ship tip

It will feel crowded.

Thumbs up

Ports of call

Miami, Florida

1 out of 5

No excursions - stayed one night at Intercontinental downtown (great hotel.) Cabs could not get to Yacht Club dedicated entry. Used MSC transfer to FLL after cruise - A/C was out on bus, but fast.

Thumbs Up 0

San Juan, Puerto Rico

2 out of 5

Eight ships in port. Mob scene. We went to Barrachina for dinner and pina coladas - make reservations! We arrived at 4pm and barely made our 7:30pm reservations.

Thumbs Up 0

Tortola, British Virgin Islands

4 out of 5

Did the Mini Virgin Islands boat tour. Fun cruise on a catamaran to view many of the smaller islands of the BVI.

Thumbs Up 0

Philipsburg, St. Maarten

4 out of 5

Did the Airport Adventures SXM excursion. Boat goes out (half-hour ride) to Maho Beach to swim, snorkel and watch planes land. Big planes land mid-afternoon so missed them. Short day in port.

Thumbs Up 0

Nassau, Bahamas

4 out of 5

Went to Senor Frogs for lunch. Tacos and alcohol.

Thumbs Up 0

Disembarkation

1 out of 5

Waited and waited for our butler to escort us off the ship. Finally asked, and staff said, “Oh, are you ready to go?” The last communications problem of the week.

Traveler Photos

8 Comments

Gwbigdog 2 years ago

Thanks for sharing your cruise.

Thumbs Up 0

Flag

Gwbigdog 2 years ago

Thanks for sharing your cruise with us.

Thumbs Up 0

Flag

cruiselover1977 4 years ago

We have always done yachr club on all msc ships we cruise n had great care and such however seaside recently was poor butler which was rare we think in very nervous after ur review bc going in 2 2weeks on divina yacht club again. We loved her in yacht club last jan. But u have me super scared now.

Thumbs Up 0

Flag

rkuhl86242 4 years ago

One thing we loved and there was not much was the entertainment it was wonderful.

Thumbs Up 0

Flag

2LoveBikes 4 years ago

Sorry you missed the entertainment, especially the shows as they are quite good on every MSC ship.

Thumbs Up 0

Flag

2LoveBikes 4 years ago

Thanks for your review. Will be on the Divina in Aurea experience in March but in Yacht club on the Meraviglia Jan 2020.

Thumbs Up 0

Flag

cruisereckoning 4 years ago

Glad you enjoyed.

Thumbs Up 0

Flag

Cruiserike0322 4 years ago

Thanks for your review

Thumbs Up 0

Flag

Other reviews of this sailing

MSC Let Down

One and Done!