Yacht Club was a major disappointment. Ship is beautiful but crowded. Weather was bad (very windy), so late into some ports. Ports are crowded because all the mega ships go to the same ports (45,000+ people dumped on San Juan while we were there.)
Embarkation
2 out of 5
We were in Yacht Club so had private embarkation area. We could not get the cab driver to understand where to drop us off and rent-a-cops were clueless. MSC needs to communicate that there are two entryways.
Ship experiences
Food and Dining
4 out of 5
YC service in the dedicated lounge was exceedingly slow. YC dedicated restaurant menu is good but limited. Buffet was good. Butcher’s Cut (extra charge) was good.
Onboard Activities
5 out of 5
Spa services were good. Photographers were good.
Photo Gallery
5 out of 5
Excellent staff. Excellent photos. Packages can be pricey.
MSC Yacht Club
1 out of 5
Overpriced and overrated. Butlers are glorified waiters. Service was slow. Service was faster and more friendly outside the Yacht Club. Don’t waste your money.
Entertainment
Did not attend
Children's Programs
Did not use
Service and Staff
1 out of 5
Yacht Club butler was useless. Service in Yacht Club Top Sail Lounge was slow. Staff outside Yacht Club was much friendlier.
Ship Quality
4 out of 5
Yacht Club restaurant is aft, cabins and lounge are forward.
Cabin / Stateroom
5 out of 5
A bit smaller than I expected - but has a walk-in closet. One pillow case had what looked like a bloodstain on it, and was quickly replaced by another stained pillowcase. Bed is comfortable but not really king-size. Pillows are great.
No excursions - stayed one night at Intercontinental downtown (great hotel.) Cabs could not get to Yacht Club dedicated entry. Used MSC transfer to FLL after cruise - A/C was out on bus, but fast.
Eight ships in port. Mob scene. We went to Barrachina for dinner and pina coladas - make reservations! We arrived at 4pm and barely made our 7:30pm reservations.
Did the Airport Adventures SXM excursion. Boat goes out (half-hour ride) to Maho Beach to swim, snorkel and watch planes land. Big planes land mid-afternoon so missed them. Short day in port.
Waited and waited for our butler to escort us off the ship. Finally asked, and staff said, “Oh, are you ready to go?” The last communications problem of the week.
We have always done yachr club on all msc ships we cruise n had great care and such however seaside recently was poor butler which was rare we think in very nervous after ur review bc going in 2 2weeks on divina yacht club again. We loved her in yacht club last jan. But u have me super scared now.
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