MSC Armonia Cruise Reviews - Reviews

Overall, our experience was very positive on the MSC Armonia. One of the reasons I chose it was that it was very competitively priced, however the trade off was their response to not being able to go to Cuba. Larger, more established cruise lines were able to compensate their passengers much more fairly than the MSC could (or chose to). That said the service, food, and cabins are excellent.

Overall, we enjoyed the Armonia staff and food. Very well organized. Website is poor and gives misinformation as do the customer service people we called. Only need one excursion in Cuba to get off the boat. After that you could follow a tour guide and do the old city yourself.

Havana is a great city. All interested places are in walking distance. Don't order Historical Architectures tour and Vintage cars tour. You can walk by yourself around those historical city site. Vintage cars are everywhere. You pay less and get better ride on shore by yourself.

I would definitely not cruise with MSC again. Poor steward service, food not every good, and balcony stateroom very small. Had two small pools and one was always closed. I was suppose to get a $100 on board credit. I did not receive it. Only thing was I enjoyed going to Cuba. Glad while we could still go there.

As mentioned on other sites (Cruise Critic, Trip Advisor, etc.), nobody seems to be taking this cruise for a "grand cruise experience"- let's be real- It's the itinerary. In that regard, it measures up. And let's be honest, with these ports of call, especially if you're travelling with friends, even a mediocre cruise experience can still be a good , memorable adventure.

Pick literally any other cruiseline! Awful service and terrible experience!!

In overall I'm very happy about my cruise. Price was very good and I revived great service. Ship was clean, food delicious and plenty of things to do on board. However there was few things I didn't like: A lot of activities like "free hairdresser consultation" are just about selling you stuff. It was really annoying. I was very unhappy about my excursion to Xcaret Eco park, in your offer you say it takes about 45 minutes to get there when in fact it was almost 2 hours. I didn't have enough time to enjoy. If I know before that it will take so long to get there I would chose different excursion. Shows could be better. More interaction with guests. Despite of this 3 points above I would take this cruise again.

We enjoyed this cruise a lot and plan to do it again.

Overall we had a great itinerary, but the ship could have been better, and I recommend buying your excursions from MSC not American Airlines. You can buy them at a discount from the carrier if you buy them earlier

Two years ago my husband and I sailed on MSC Divina , we has an amazing time so this year we decided to invite another couple since we had a blast the last time. Guess what as we enter the on the boat the décor was so outdated and not what we was not accustomed to. Later on we finally walk to the room and guess what the cabin had a mildew smell which thankfully I packed a air freshener plug in. Day 2 I found a roach on the mirror and I killed it I was shocked. I called the front desk and they sent someone to remove it. I asked for a different room and was told that they were 100% booked and I had to wait until Wednesday to see if they have another room available. " That's three days that I had to sleep in the room" Lets fast forward to Day 4 the day before Cuba we were told that in order for us to get off the boat you need to have a People to People experience which starts at $55 up to 200. So we paid for the excursion the night before we arrived to Cuba. People note to self you can get off the boat without paying the excursion fee. Guess what the cruise Director Miguel made an announcement once we docked in Cuba that if you are independently getting on the boat without a people to people excursion you may do so. So we tried to request for a refund and was told that they could not issue a refund. The Customer Service was the worst as well as misleading. Please set up your own excursion ahead of time for half the price. " they made it seemed as if it was mandatory" Also don't pay the $ 75 to have MSC get the VISA on your behalf you can purchase your own Cuba VISA in advance for $10.00. Also if you exchange your money please do it while on the boat rather than in Cuba port. If you are from the US -1 usa dollars is 87cents in Cuba yes our US dollars don't mean anything. On the boat you can get a refund to what you haven't used, at the port it will be less. Ex: I exchanged 100 in US and received $85 in Cuba monies. Needless to say this will be our last time cruising with MSC.

Cuba was very nice, but try to take another cruise line. This ship is small and feels crowded.

Experience definitely worth my time , however some things could be improved . Biggest problem is the quality of food. The chef has no Imagination at all, even one week is too long of an exposure to his art. The second problem is the length of stay in Havana which could be extended Whereas some other ports were not worth my time. The ship and cabin design are very good for the price point.

Overall a really great trip and value. Friendly staff, clean accommodations, and great entertainment.

We weren't sure what to expect as cruising is new to us. It was structured, but organized. We had a great time. The bartenders were a "little" slow with making the drinks and some seemed more interested in socializing with the customers vs. making sure all customers were being helped. The pool was small, but surprisingly it wasn't that crowded and we were able to find a lounge chair and enjoy ourselves by the pool several times during our trip. The ports of call were fun - and the cruise director had a "show" on the TV where he would explain the activities of the day - which helped keep us on track. The lines for the gelato stand were always very long, so we had to wait at least 15 minutes before getting to the front, but it was always worth it. The shows in the theater were enjoyable. Each night we would take a drink and sit outside the buffet restaurant and watch the waves and enjoy the night. A very relaxing way to end each night. Overall, the staff was helpful, food was "ok", accommodations were comfortable and we had a great experience on the MSC Armonia. :)

as always Kelsey and did a fantastic job. loved the older ms armonia. staff and ship. getting on and off very nice. shows were great, loved almost everything

MSC entertainment was top class the entertainment staff had energy for all the cruisers. Loved the international staff and cruisers will use MSC again

What makes this cruise is the 2 days in Cuba and the music and entertainment!

Great Service , Food Could have been better and warmer .. Ice Cream should not end at 7. Better Drink Packages . Larger Casino

Choose any other cruise line than MSC for the Caribbean.

Great experience will do it again. Enjoyed the shows and all the staff was very friendly and helpful.