MSC Armonia too old, small, HIDDEN fees, 30.00 photo's, poor communication, no Atrium, little clothing storage,

MSC Armonia Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 45

Overall rating:

2.4 out of 5
Verified Review
MSC Armonia

7 Night Western Caribbean & Cuba (Miami Roundtrip)

Sail date: January 21, 2019

Ship: MSC Armonia

Cabin type: Oceanview

Cabin number: 7116

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Choose any other cruise line than MSC for the Caribbean.

Embarkation

3 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

1 out of 5
Pool, sun deck, walking stairs, theater entertainment

Entertainment

5 out of 5
Stage shows excellent. Poolside Music non Caribbean type.

Children's Programs

1 out of 5
N/A

Service and Staff

1 out of 5
Service deck staff poor. Dining staff great. Room service hidden fees for continental brkf., BELLA class (low class) passengers made known once set sail. Cabin stewart poor English which caused confusion for our room cleaning times daily.

Ship Quality

1 out of 5
Design had blocked floors for hard accessing. Small, narrow hallways, old decor and bath fixtures, poor internet wifi, no way to keep track of our bill unless service desk print out. Shops onboard had short open hours, port times were short stay ( arrive at 11 am and depart 3 or 5 pm, tender board 2-3 hrs wait only allowing access with a pre ticket.

Cabin / Stateroom

1 out of 5
Super small, old, outdated bath, little clothing space, one closet for two people. No shelving. Only 6 inches to get around foot of bed. Only Six feet from foot of bed to exit door. O

Ship tip

Choose another cruise line all together. MSC is not a normal Caribbean ship for regular cruisers or first time. I have sailed with several different companies to know difference

Ports of call

Montego Bay, Jamaica

1 out of 5
Captain decision to skip port of call on welcome announcements

George Town, Grand Cayman

1 out of 5
Tender boats were 2-3 hr wait. Had to have group ticket to board. Port stay was shortened due to long tender waits.

Cozumel, Mexico

5 out of 5
Easy exit and entry.

HAVANA, CUBA

5 out of 5
Cruise director helped us more than staff. The country itself was amazing. Please to get self tours and excursions once through customs. CUC money only exchange needs done at home bank before ever boarding ship. Long waits to get off ship. Poor communication by staff on what and how to exit.

Disembarkation

3 out of 5
Good with the help of cruise director. Reg Staff was confusing.
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