Pick literally any other cruiseline! Awful service and terrible experience!!
Embarkation
1 out of 5
The ship closed it’s doors 2 hours before it said it would depart. Our tickets said not to arrive prior to 4:15 (thank god we did) the doors closed at 5:15 and DOZENS of passengers we’re left behind and had to fly to the first port
Ship experiences
Food and Dining
1 out of 5
Unorganized, poor variety, never saw them clean a thing at the buffet
Onboard Activities
1 out of 5
The pool was never cleaned, golf was outdated and not well kept, Trivia was fun but otherwise no activities onboard.
Entertainment
1 out of 5
The performances were weird, creepy, and lacked any insight to modern trends.
Service and Staff
1 out of 5
The crew was excellent- officers and guest services were TERRIBLE. Officers literally screaming at other guests. Our excursion was cancelled with no notice prior to departure time and they yelled at us for expressing that in the future we would appreciate advanced notice. No consideration for guests whatsoever. It almost feels as if you are a bother to the officers that act as if they are holier than thou
Ship Quality
1 out of 5
Never saw anything cleaned once and I’ve cruised 100 nights with other cruiselines. I know what to expect. Our table mate’s bathroom had mold on it. Our air conditioning did not work the entire cruise and they refused to relocate us. Our cabin was 80 degrees for the entire week.
Cabin / Stateroom
1 out of 5
Tiny cabin, cute and functional, but no fan in the bathroom and our air conditioning didn’t work. There wasn’t any ventilation at all and we hated being in our room.
Sorry you had this experience, we found it the best cruise either of us had been on. Staff were terrific, Cabin was great, Food was excellent, Shows were good nice and short.
The only people we saw not enjoying themselves were a few Red Necks who should have sailed Carnival Party Ship or stayed home. They didnt seem to understand it is a smaller ship and doesn't have 6,000 people all wanting to go to dinner in their bathing suits😜
We are converts to MSC if they go to the right place at the right time we will always sail MSC in future.
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