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MSC Armonia Cruise Review to Cuba

Cruises: 7+ cruises
Review: 1
Helpful Votes: 11

Overall rating:

2.2 out of 5
Verified Review
MSC Armonia

7 Night Western Caribbean & Cuba (Miami Roundtrip)

Sail date: May 20, 2019

Ship: MSC Armonia

Cabin type: Oceanview

Cabin number: 1172

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Pick literally any other cruiseline! Awful service and terrible experience!!

Embarkation

1 out of 5
The ship closed it’s doors 2 hours before it said it would depart. Our tickets said not to arrive prior to 4:15 (thank god we did) the doors closed at 5:15 and DOZENS of passengers we’re left behind and had to fly to the first port

Ship experiences

Food and Dining

1 out of 5
Unorganized, poor variety, never saw them clean a thing at the buffet

Onboard Activities

1 out of 5
The pool was never cleaned, golf was outdated and not well kept, Trivia was fun but otherwise no activities onboard.

Entertainment

1 out of 5
The performances were weird, creepy, and lacked any insight to modern trends.

Service and Staff

1 out of 5
The crew was excellent- officers and guest services were TERRIBLE. Officers literally screaming at other guests. Our excursion was cancelled with no notice prior to departure time and they yelled at us for expressing that in the future we would appreciate advanced notice. No consideration for guests whatsoever. It almost feels as if you are a bother to the officers that act as if they are holier than thou

Ship Quality

1 out of 5
Never saw anything cleaned once and I’ve cruised 100 nights with other cruiselines. I know what to expect. Our table mate’s bathroom had mold on it. Our air conditioning did not work the entire cruise and they refused to relocate us. Our cabin was 80 degrees for the entire week.

Cabin / Stateroom

1 out of 5
Tiny cabin, cute and functional, but no fan in the bathroom and our air conditioning didn’t work. There wasn’t any ventilation at all and we hated being in our room.

Ship tip

Pick literally any other cruiseline.

Ports of call

Miami, Florida

5 out of 5

Coxen Hole, Roatan, Bay Islands, Honduras

5 out of 5

Costa Maya (Mahahual), Mexico

2 out of 5

Cozumel, Mexico

5 out of 5

HAVANA, CUBA

5 out of 5

Disembarkation

1 out of 5
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