alaska cruise troublesome

Majestic Princess Cruise Review to Alaska - Gulf of Alaska

Cruises: 7+ cruises
Reviews: 4
Helpful Votes: 60

Overall rating:

3.9 out of 5
Verified Review
Majestic Princess

7 Night Voyage Of The Glaciers With Glacier Bay Northbound (Vancouver To Anchorage)

Sail date: May 07, 2022

Ship: Majestic Princess

Cabin type: Balcony

Cabin number: D728

Traveled as: Couple

Reviewed: 2 years ago

Review summary

guest services ruined the sanctity of the cruise. moved us to a bigger room for more $ then tried to make us move back to tiny room-woke us at 6 am-very rude about it.am elite member, treated us worst of any of 60 cruises. embarkation did not tell us we needed covid test. took 4 hours and LOTS of walking to get tested. disembarkation was a nightmare trying to get off quickly to get to airport to get covid test to fly home. princess leaves you hanging on your own to get tested. many people missed their flights. princess should test you the day before disembarkation on the ship!!! very very unhappy about this. going to postpone next cruise- it has become too hard to travel and princess does not make it easy.

Embarkation

1 out of 5
were told did not need covid test. a real cluster f to get one. not happy, very stressful.

Ship experiences

Food and Dining

5 out of 5
buffet selections and quality was best ever! hot plates would have kept food waste to a minimum-food got cold too fast. bistro la mer should be avoided-terrible food and ambiance.

Onboard Activities

3 out of 5
good gym

Entertainment

did not attend

Children's Programs

no kids

Service and Staff

5 out of 5
best waiter service ever. one guest services person was ineffectual as usual. completely messed up our room assignment-very stressful.

Ship Quality

5 out of 5
fantastic

Cabin / Stateroom

1 out of 5
it was a tiny claustrophobic room. it is not a premium cabin. princess cancelled our cruise with no notice. we has to rebook ourselves and were given this awful cabin.

Ship tip

beautiful ship, great food, great captain. disembarkation was a nightmare-totally disorganized. very upset about no covid test facility when disembarking.

Ports of call

Vancouver (Canada Place), British Columbia

5 out of 5

Ketchikan, Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Cruise Glacier Bay

5 out of 5

Cruise College Fjord, Alaska

5 out of 5

Whittier (Anchorage), Alaska

2 out of 5

Cruise Hubbard Glacier

5 out of 5

Disembarkation

1 out of 5
worst ever in 62 cruises. totally disorganized.took over 1.5 hrs to get off even though we has first off priority lost our bags for a long time. almost missed our flight getting covid tested at airport.make one not want to travel again!!
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