We loved this new ship and is design. The ports of call were great and the tour guides were knowledgeable. Our main dining room and waiters were the best of our previous 13 cruises.
Our only problem was that our United cruise agent was provided false information by Princess cruises sales and we then ended up with a 293 person lifeboat with a two foot tower for the crew driver to see out of directly in front of our balcony door. This was a total shock and totally unacceptable. Majestic Princess guest services didn't seem to care as it was a princess cruises sales problem. No alternative room became available during this 28 day cruise even thou many individuals got off at the different port visited and Princess cruises did not even have the courtesy to advise us that they were sorry that nothing became available. Although this cruise now gives us Platinum states I am not sure we can feel comfortable using Princess again.
Overall I'd say we were disappointed with this experience
I don't know if it was because we had high expectations
for a new big ship the boat was new and big but most of the staff was unfriendly and rude some time! specially the guest service and the waitress in the breakfast restaurant and it will take very long to get your food, several time people just leave because they have excursion to go to. We often felt like we were bothering them, I was expecting nice smily staff.
Except in the dinner our two waiters (Cristina felongco and Novak iric ) and ( Ronald Regondola) the Head Waiter was very nice they know what we want specially I do have savers allergy to sea food they did work with me to make me happy they smile and laugh very pleasure people.
About the activity and entertainment i the ship very poor.
The room was clean and stateroom (Robert Espiritu) was nice
I went last year in a Norwegian cruise I was very happy may be when u compare u get disappointed
Most favorite part of this cruise was visiting several Greek Islands.
It was a brand new ship. Beautiful & Impressive. Clean & Bright.
Crew on this ship were not as well trained as other Princess Ships.
Almost Princess every ship I have sailed in the past had regular
Enrichment Lectures onboard, on varied subjects. This ship had None.
The Captain's daily announcements were very clear & informative.
Very long queues for everything. No enough assistance was available
in the Computer room. Every other Princess I have been on had many Desk Top terminals. This ship had only 2. Last day's production Show - Excellent.
This ship is brand new and we thought that there may be a few glitches they were working out. On the contrary it was all perfect. Great mix of very attentive crew from different Princess ships so lots of interesting stories, nationalities and perspectives. Loved the outdoor movie theater. After dinner settle on a deck chair with a blanket provide and watch the latest movies. The last night they previewed a new show in the theater which was beyond spectacular. Food was outstanding no matter where you ate. Only complaint was the tendering process, they need to find a more equitable process. Those who had booked a tour through the cruise line had preference and the rest of the passengers (about 1,500 of us) had to wait for well over an hour, sometimes two, in the dining room for a tender. There were a lot of complaints so I am sure they are working on it.
My favorite stops: Kotor, the cruise out was spectacular and the city itself very unusual and interesting. Mykonos, was the all out favorite stop. Take taxi to one of the beaches for $15 and spend the day on a lounger, right on the beach as long as you buy something to eat or drink it is free. Food and drinks are very reasonable so it is a good deal. Could have done with more beach locations and less historic towns and ruins. Most of the islands have a beach option, take that if archaeology is not your main interest.
No matter what small hassles there may have been they pail into insignificance given the overall experience, it still get 5 stars for me.
Total Passengers: 3560
Total Crew: 1346
Crew to Passenger Ratio: 2.64
Built: Feb 2017
Number of Decks: 15
Total Cabins: 0
Cabin Categories: 0
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