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Island Princess was built to Panamax size - this means she can offer you the exclusive experience of sailing through the Panama Canal! A high percentage of balcony staterooms give passengers the chance to view this feat of engineering up-close, or take in stunning views of spectacular glaciers during cruises to Alaska. Featured on just one other Princess ship, the Bayou Cafe and Steakhouse is a unique dining venue onboard in which to enjoy authentic New Orleans cuisine accompanied by live jazz.

Sails from:

Ft. Lauderdale (Port Everglades), Florida , Whittier (Anchorage), Alaska , Vancouver (Canada Place), British Columbia

Cruises to:

Alaska - Gulf of Alaska , Coastal - West Coast , U.S. - Pacific, Northwest

Cruises on Island Princess

226 Reviews

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4.9 out of 5

Excellent Cruise by emmytwin2

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Excellent in every way. Princess does not disappoint.

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3.3 out of 5

Beautiful ship, GREAT ports, GREAT activities in ports, mediocre customer service. by alandunn

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/ Sail Date: / Traveled As: Couple

Ports of Call: The ports were well chosen with numerous excursions available. My wife and I along with our friends, the McGinnis’, took advantage of several excursions, including the train ride in Skagway, the 5-glacier float-plane excursions in Juneau, and the Totems & Eagles boat sightseeing in Ketchikan. Each of these was superbly organized by the onboard excursions desk. Each exceeded our expectations. Customer Service: It was the shipboard customer service that came up substantially short. Most ship employees seemed to have a minimalist effort work ethic, with most of them unwilling or incapable of solving the smallest of problems. Their attitudes were not something I would expect even at a Hampton Inn (Hilton property), much less a 1st rate cruising company like Princess Cruises. Everyone in our party (4 adults) remarked that it appeared as though an employee morale problem existed… or perhaps the employees really were not capable or authorized to solve even the smallest of customers’ problems. I am not a stranger to complex systems and complex organizations. I full-well understand the complexities of managing customer service and the myriad of logistics challenges on a ship. What I don’t understand is why the majority of onboard employees were unwilling to go 1-inch out of their way to assist in little problems. Please understand that there was NO ONE large problem on this cruise… just a never-ending series of little problems… little problems that on one was empowered to solve without someone else’s authorization

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Was this review helpful? 7
6 Comments
2.4 out of 5

7 Days on Motel 6 by jeff27362107

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/ Sail Date: / Traveled As: Couple

As a veteran of many cruises, this was very disappointing. In general, the service was poor and surly, especially in the ding rooms and specialty resturants. The lost our reservation for Sabatini’s and refused to compensate us even though we prepaid. Skip the Island Princess.

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Was this review helpful? 5
2 Comments
4.4 out of 5

Awesome by wimdog

Verified Review
/ Sail Date: / Traveled As: Couple

It was very relaxing, everyone was friendly enjoyed the trip

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4.2 out of 5

good ship and staff by lloydandpat

Verified Review
/ Sail Date: / Traveled As: Couple

Good cruise, overall, except that Princess decided to substitute a stop in Ensenada for a stop in Nicaragua, due civil to unrest in Managua, which is about 300 miles from del Sur.

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Island Princess Cruises and Itineraries

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Explore Cabins

Island Princess has 987 cabins and 34 cabin categories.

What's on board?

Explore all 28 on board features and amenities on Island Princess.

Deck Plans

Explore the layout of all 12 decks on Island Princess.

209 Island Princess Tips

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esartin
Feb 18, 2015

Choose the early dinner seating and ask to share table with at least 4 other guests. You will make new friends and spend the dining time sharing experiences. Take a shawl (or dress warmer) when dining. Don't miss any of the shows and get your seat 30 minutes early to be able to get a seat.

Johngold
Oct 27, 2014

If you have a chance to meet the guys at the egg station... they will make you a great breakfast.

lindajray192
Aug 12, 2014

If you want to see the shows in Princess Theater, opt for the 1st seating for dinner.

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