Island Princess Reviews

3.9 out of 5

641 reviews

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4.1 out of 5

Panama Canal Cruise by 2baldwins

Verified Review
/ Sail Date: / Traveled As: Couple

Overall a good cruise. Very relaxing and we really enjoyed the food in the buffet. Food in the dining rooms Provence and Bordeaux was good but the service was slow and took almost 2 hours to complete a meal. Entertainment was good but the bed was too soft and the pillows too large.

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4.8 out of 5

enjoyable first cruise ever! by kathybrichards

Verified Review
/ Sail Date: / Traveled As: Couple

Very much enjoyed our first cruise on Island Princess from LA to Ft Lauderdale. We were surprised by the variety of activities offered. Most enjoyable: night entertainment in the Princess Theatre (very professional), lectures on Canal history and other topics, our accessible stateroom which very nicely accommodated my husband's needs.

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4.7 out of 5

Princess once again came through. by stu99842183

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

The ship is comfortable. The cruise had the right amount of stops. I wish they had a real Patisserie on board!

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4.4 out of 5

We enjoyed an unbelievably scenic, sunny & warm September cruise thru our Voyage of the Glaciers. Lots of wildlife sightings too!!! by JojoHi

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

Our Voyage of the Glaciers Cruise in early September was AWESOME!! Saw lots of wildlife & weather was sunny & dry. Bald eagles, Brown bears, Alaskan mountain goats, Sea Otters, Seals, Beluga Whales. If you want to see lots of glaciers as well, go on this cruise. You won't be disappointed!! ;-)

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1 Comment
4.6 out of 5

Very interesting by tommerlo

Verified Review
/ Sail Date: / Traveled As: Large Group

Cruise went without a hitch. Everything is really well planned out.

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2 Comments
4.1 out of 5

Amazing Glaciers by jilweidman

Verified Review
/ Sail Date: / Traveled As: Couple

Overall a nice trip. The food was not the quality of other cruise ships we have been on. We had to send back a few meals. Also we got cold food that was supposed to be hot. The staff in the sit down dinning was not friendly some actually seemed angry or unhappy. The man that attended our room was excellent.

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Was this review helpful? 3
1 Comment
4.2 out of 5

wonderful alaska cruise by bconaghan

Verified Review
/ Sail Date: / Traveled As: Couple

Overall good passenger experience. Dinner waiters, Head Waiter, Alvin Dela Cruz and Asst. Waiter, Victor Del Valle did excellent job. Dinner were great. Two dress up / formal dinners right number to have.

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Was this review helpful? 5
2 Comments
4.5 out of 5

Great first Cruise by AK261897

Verified Review
/ Sail Date: / Traveled As: Couple

Vinton Fernandes our steward was great. Service in the dining room needs improvement. Towels could have been nicer. This was our first cruise and Vinton made us want to come back.

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Was this review helpful? 4
1 Comment
5 out of 5

The Weather was awesome despite the horror stories shared from others, they spoke of bugs and other insects that would be intolerable. I found nothing like that to be true. We enjoyed the Cruise immensely from day 1 until the day we had to leave. by edwardtjackson

Verified Review
/ Sail Date: / Traveled As: Couple

The idea of traveling to Alaska was foreign to us for many reasons, the myths surrounding cold unbearable weather, rain, insects and a host of other insane comments over the years from folks....that was phony baloney . I was amazed at how affordable the vacation package was and the list of excursions that was being offered. We didn't do everything, but boy we did had a blast, the Helicopter ride to Mendenhall Glacier, Dog sledding, Ziplining and the unforgettable Bear hiking through the forest was funny yet extremely entertaining. Thanks Island Princess

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5 Comments
4.9 out of 5

Excellent Cruise by emmytwin2

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/ Sail Date: / Traveled As: Singles/Friends

Excellent in every way. Princess does not disappoint.

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1 Comment
3.3 out of 5

Beautiful ship, GREAT ports, GREAT activities in ports, mediocre customer service. by alandunn

Verified Review
/ Sail Date: / Traveled As: Couple

Ports of Call: The ports were well chosen with numerous excursions available. My wife and I along with our friends, the McGinnis’, took advantage of several excursions, including the train ride in Skagway, the 5-glacier float-plane excursions in Juneau, and the Totems & Eagles boat sightseeing in Ketchikan. Each of these was superbly organized by the onboard excursions desk. Each exceeded our expectations. Customer Service: It was the shipboard customer service that came up substantially short. Most ship employees seemed to have a minimalist effort work ethic, with most of them unwilling or incapable of solving the smallest of problems. Their attitudes were not something I would expect even at a Hampton Inn (Hilton property), much less a 1st rate cruising company like Princess Cruises. Everyone in our party (4 adults) remarked that it appeared as though an employee morale problem existed… or perhaps the employees really were not capable or authorized to solve even the smallest of customers’ problems. I am not a stranger to complex systems and complex organizations. I full-well understand the complexities of managing customer service and the myriad of logistics challenges on a ship. What I don’t understand is why the majority of onboard employees were unwilling to go 1-inch out of their way to assist in little problems. Please understand that there was NO ONE large problem on this cruise… just a never-ending series of little problems… little problems that on one was empowered to solve without someone else’s authorization

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Was this review helpful? 10
6 Comments
2.4 out of 5

7 Days on Motel 6 by jeff27362107

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/ Sail Date: / Traveled As: Couple

As a veteran of many cruises, this was very disappointing. In general, the service was poor and surly, especially in the ding rooms and specialty resturants. The lost our reservation for Sabatini’s and refused to compensate us even though we prepaid. Skip the Island Princess.

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Was this review helpful? 9
2 Comments
4.1 out of 5

A learning and bonding experience by jannethdeleon19

Verified Review
/ Sail Date: / Traveled As: Family (older children)

Embarkation with smiles. Joselyn kept our room clean and was very attentive. Food delicious. We enjoy food at the 14th floor as well as in the restaurant assign to us. The experience breathtaking , the places we visit. I feel very comfortable going by myself at any time. The staff make you feel at home away from home. The logistic was the best . disembarkation. Well I felt like a princess in my own castle. Yeah. Congratulations.

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Was this review helpful? 5
4.4 out of 5

Awesome by wimdog

Verified Review
/ Sail Date: / Traveled As: Couple

It was very relaxing, everyone was friendly enjoyed the trip

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Was this review helpful? 7
4.8 out of 5

Loved the cruise! by gaylelanden515

Verified Review
/ Sail Date: / Traveled As: Couple

Not to be missed. Go before global warming destroys these natural masterpieces. Saw them over 20 years ago and they are melting.

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Was this review helpful? 5
4.1 out of 5

Was a good cruise Naturalist Mark Harris was excellent by barriesutton

Verified Review
/ Sail Date: / Traveled As: Couple

We had a good cruise with the exception of a bad experience in Bayou dining room Mark Harris the naturalist was excellent and very generous with his time Alaska rangers were also very good.

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4.2 out of 5

good ship and staff by lloydandpat

Verified Review
/ Sail Date: / Traveled As: Couple

Good cruise, overall, except that Princess decided to substitute a stop in Ensenada for a stop in Nicaragua, due civil to unrest in Managua, which is about 300 miles from del Sur.

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Was this review helpful? 5
4 Comments
3.2 out of 5

Would not Recommend by bhutch

Verified Review
/ Sail Date: / Traveled As: Couple

Terrible - poor entertainment, poor internet, poor casino, lack of activities, very unprofessional cruise activities directors. Based upon this cruise I would not take a Princess Cruise again even if it was free. The outbreak of Nuero Virus on the ship did not help not to mention it cost me an additional $250 in medical fees through no fault of mine as we were perfect healthy when we boarded the ship.

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Was this review helpful? 13
2 Comments
4.6 out of 5

Island Princess Magical Chistmas Cruise by bpetrisko

Verified Review
/ Sail Date: / Traveled As: Couple

The best part was being on this beautifully decorated ship for Christmas. Our Captain Michael Tavor also made this cruise better than others we have taken. His personality and friendliness, his personal concern about every passenger set a standard that other ship captains should follow. It was a pleasure to hear him and see him all over the ship !

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Was this review helpful? 10
1 Comment
4.4 out of 5

Excellent Cruise! by KABL

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

The Island Princess was lovely. We enjoyed the Captain, crew, and other travelers. 15 days went by very quickly. The voice of Danial Oliver was wonderful. We listen to him often. This was a great cruise and we really had a fun time. We are looking forward to cruising with Princess again.

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Was this review helpful? 7
2 Comments