Island Princess Reviews

4 out of 5

703 reviews

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2.2 out of 5

Worst cruise ever taken by UnhappyTravler

Verified Review
/ Sail Date: / Traveled As: Couple

We took this cruise on January 29.2019. Our room (E315) grunted loudly when the boat was in motion. We couldn't sleep. When I told the girl at the service desk she said nothing could be done and there weren't any other rooms available. I had to call every morning at 8 to get dinner reservations. I have severe acid reflux and cannot eat after 7 PM. Every day at 8 AM the girl told me there were no reservations available until 7:30 and I would have to stand in the line. When we stood in the line and waited for a table there were many empty tables in the room, so the girl lied to me. We were told by a waiter that princess added 250 passenger capacity to the boat and the restaurant couldn't handle it. That also explains why we had to get to the theater 45 minutes before the show to get a seat. If we arrived 10-15 minutes before the show it was standing room only. We booked three tours through Princess. The tour of Cartagena was fabulous. The tour of the new Panama Canal locks and Fort San Lorenzo was horrible, dangerous, and should be discontinued. Princess gave us a 40% refund on that tour. They should have refunded the cruise. We were exposed to fighting by locals around our bus, racing the wrong way into traffic by our driver, and an hours-long delay waiting to get back across the canal on a ferry boat. The boat & train ecotour in Costa Rica was safe but bad. We saw no wildlife on the train spent more time going through an industrial area than it spent in the jungle. Except for one sloth, the wildlife we saw on the boat was the same I have in my backyard in Florida.

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3 Comments
4.8 out of 5

excellent overall by GiacomoCaputo

Verified Review
/ Sail Date: / Traveled As: Couple

the all cruise was totally excellent, I would defiantly recommend it to others

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4.4 out of 5

Great Panama Canal cruise! by mcmommy13

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

This cruise a fun time with friends! It seemed targeted for older adults.

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4.7 out of 5

Great Panama Cruise! by PapaGG

Verified Review
/ Sail Date: / Traveled As: Large Group

We loved having extra days at sea on this cruise. We relaxed, watched movies, played cards with friends and explored the ship.

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4.7 out of 5

Wonderful Panama Canal/Caribbean Cruise by dlrieke323

Verified Review
/ Sail Date: / Traveled As: Couple

It was a very enjoyable cruise. The ship was wonderful with plenty to do and great food in the buffet. The ports for the most part were very interesting with a wide variety of excursions. I would recommend this tour with Princess Cruises to friends/family.

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Was this review helpful? 6
4.1 out of 5

Fun cruise to Panama Canal by johnny42911966

Verified Review
/ Sail Date: / Traveled As: Couple

About 40 people got sick then the crew went into full action. This could have been avoided by taking precaution from day 1. The food in the dining room was so so and the buffet was a little better. The piano bar with Oliver was a lot of fun as was the games in the Explorer Lounge. Our cabin person Michelle was excellent.

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Was this review helpful? 5
1 Comment
4.5 out of 5

A very nice cruise. by connie049

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

We plan on cruising with Princess again. Kimberly Lindsey was our agent and she made the entire process easy and convenient. She does excellent work. Our dining room waiter, Adelfo Duterte, his assistant Alex Malto, were excellent. Our room steward Percival was also excellent.

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Was this review helpful? 5
4.5 out of 5

More than an ordinary Caribbean cruise by DougC8

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/ Sail Date: / Traveled As: Couple

This 10-night cruise offers far more than the typical seven night itineraries in the Caribbean. Highly recommended.

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Was this review helpful? 3
3.2 out of 5

FIRST NIGHT WAS VERY DIFFICULT, THEN SMOOTH SAILING by lindagardn

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/ Sail Date: / Traveled As: Couple

the first night at 2 am we discovered the cabin was flooded, very frightening. My brother's cabin was next door, also impacted by the flood, also moved. We were moved twice which took an evening and the entire morning the next day. We were offered a small sum for compensation. We had another major problem on a Holland America cruise last year. Both lines under the same parent company. The Princess cruise improved after 1 1/2 days. All in all, I think I will consider another cruise company next trip. I travel on cruises 20+ days per year.

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Was this review helpful? 4
4.6 out of 5

A Great Trip to the Panama Canal by dad70

Verified Review
/ Sail Date: / Traveled As: Couple

Overall, this was a great cruise. We enjoyed many of the activities on the ship, especially the entertainment, and we enjoyed our three excursions. We would hesitate to recommend this trip to others.

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1 Comment
3.9 out of 5

engineering marvel by nekrum68

Verified Review
/ Sail Date: / Traveled As: Couple

Ship has been revamped and it seems to favor the people with suites and high end cabins. Public address system is not very good, hard to understand. We miss the happy hour at Crooners.

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Was this review helpful? 6
3.8 out of 5

Great Panama Canal Cruise by Guinness

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/ Sail Date: / Traveled As: Couple

It was a great cruise where the places visited stood out. The ship was nice as was the food. Just not particularly memorable. Crew could've been more friendly...

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Was this review helpful? 7
3.6 out of 5

Could have been better by rclarkfl

Verified Review
/ Sail Date: / Traveled As: Couple

Given the issues with no chairs in the stateroom, the small showers, and the generally slow dining room service, I doubt that we will book this ship again

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Was this review helpful? 4
4.1 out of 5

Great Experience to transit the canal! by b33940232

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/ Sail Date: / Traveled As: Couple

Overall I really enjoyed the cruise, the ship & staff. The staff ensued you had what you wanted and were always checking in. The canal transit was amazing & the ship did some really nice things to enhance the experience. Would recommend.

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Was this review helpful? 5
2 Comments
4.5 out of 5

Once-in-a-lifetime cruise through the Panama Canal by jnscons

Verified Review
/ Sail Date: / Traveled As: Couple

Took a full ship tour for the $150 price, absolutely worth it. All staff were marvelous, every one. Shore excursions excellent, well worth the $ Panama Canal itself was a wonder to behold and experience. Bill Fall, the lecturer was terrific. Food very good

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Was this review helpful? 7
3 Comments
4.3 out of 5

Just ok. by jjnewmex3443

Verified Review
/ Sail Date: / Traveled As: Large Group

The staffing was phenomenal. My cabin steward, Ephraim, was very attentive and professional and friendly. Horizon restaurant staff were extremely attentive and pleasant. A Ms. Bazana (from Serbia) was always a welcome site in the mornings when I went in for breakfast.

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4.5 out of 5

great ship and cruise by jrj205885

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

We had a good time. Food , entertainment and service were excellent.

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Was this review helpful? 4
2 out of 5

Terrible Cruise by LadyJerry

Verified Review
/ Sail Date: / Traveled As: Large Group

One of the worst cruises I have taken. The noise in the bathroom, the awful smell, the tiny bathroom. I have take many better cruises.

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4.6 out of 5

Great Panama Cruise by vernkathy

Verified Review
/ Sail Date: / Traveled As: Couple

We were glad we took excursion on ferry to the Pacific Ocean at Panama City to see the whole canal.

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1 Comment
2.8 out of 5

Worst ship I have ever been on! by eileenforrest

Verified Review
/ Sail Date: / Traveled As: Large Group

Staff at passenger services was not helpful at all. Constantly had to go back to get issues resolved. Paid for room decorations in advance. They were not delivered and after multiple discussions with them, they were finally set up. No card was attached so recipient never knew who they came from. Specialty dinner was messed up and our complementary bottle of wine (set up by Princess) was not even a wine the ship carried. Offered a different brand at no charge and then was charged. A lot of cruisers had their bills messed up. A Nightmare.

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